It is one of the best stores for alt clothing in Europe. I've ordered from them multiple times in the last years. I would've given them 5 stars IF their shipping wasn't handled by Packeta. I find it a... Ver más
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Consulta las opiniones de los clientes
It was very easy to order from the website. After check-out i had a problem and got support that solve it very fast . The shipment was out and delivered in few days .. perfect order 5
La empresa ha respondido
A great variety and good quality of products. My son was thrilled to buy everything he was looking for. The shipping took too long, though, and I paid for it to arrive in 5 days tops. I read the ship... Ver más
La empresa ha respondido
This is hands down one of my absolute favorite online shops! I actually prefer buying Killstar items here rather than from the official Killstar site. They consistently have new arrivals and even item... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de música
- también en la categoría
- Tienda de accesorios de moda
- Tienda de ropa
- Tienda de ropa para hombres
- Tienda de ropa para mujeres
Escrito por la empresa
Metal, punk & hardcore shop with official music bands merchandise. 19321 products, low prices, everything in stock! T-shirts, hoodies, shoes, pants and many more.
Información de contacto
Bystřice 174, 739 95, Bystřice, República Checa
- +44 330 808 2232
- store@metal-shop.eu
- metalshop.eu
4,3
Excelente
261 opiniones
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It was very easy to order from the…
It was very easy to order from the website.
After check-out i had a problem and got support that solve it very fast .
The shipment was out and delivered in few days .. perfect order 5
23 de septiembre de 2026
Respuesta de METALSHOP
Hello!
Thank you so much for the awesome 5-star review! 🌟
We're super happy to hear that your ordering process went smoothly, our support team was able to help you out quickly, and your delivery arrived in just a few days. 📦💨
Enjoy your new items, and we look forward to your next order! 🤘🖤
Best regards,
Team Metalshop
Verry good product
1 de septiembre de 2026
Respuesta de METALSHOP
Hi there, 😊
Thank you so much for your review! We're super happy to hear that you're pleased with your new product.
Enjoy your items, and we look forward to seeing you again soon!
Stay heavy,
Team Metalshop 🤘
The best shop for alt clothing in Europe EXCEPT..
It is one of the best stores for alt clothing in Europe. I've ordered from them multiple times in the last years. I would've given them 5 stars IF their shipping wasn't handled by Packeta. I find it absolutely ridiculous that premium, niche products such as New Rock boots are handled by Packeta and have no free (or at least paid) express shipping option. Waiting for over a week for a package to arrive, over a 14 hour distance, is ridiculous. Packeta also has awful delivery logistics and it is a headache for the customer to deal with them.
9 de septiembre de 2026
Opinión espontánea
Respuesta de METALSHOP
Hi! 🤘
Thank you so much for the loyal support over the years and for calling us one of the best alt stores in Europe—that truly means a lot to us! 🖤
We're really sorry to hear about your frustration with the delivery experience. We've passed your feedback about Packeta and express shipping options directly to our logistics team to review.
Just a heads-up: we do offer multiple shipping methods in our checkout, so picking another carrier next time might give you a smoother ride. Also, if you ran into any specific issues during this delivery, please reach out to our customer support with your order number. We'll gladly look into what happened and help sort it out! ⚡
Have a great day and stay rockin'! 🔥
Team Metalshop
The best service!
21 de agosto de 2026
Respuesta de METALSHOP
Hi! 🤘
Thank you so much for the awesome review! ⚡
Hearing that means the world to us—we always aim to deliver top-tier service for our community. Enjoy your gear! 🖤
Have a fantastic day and stay rockin'! 🔥
Team Metalshop
No respect
The company cannot improve, because their only interest is defending their rude tech support staff, who was rude to me for not knowing how their site works, which they are paid to know, and being snide the whole time with no apology, and predictably, I was accused of 'misunderstanding' and implicitly told I was an idiot as 'no snideness was meant' and manipulatingly, I was told not that they were sorry for employing frustrated, rude staff, but that they were sorry that I was the one who 'felt it was meant this way'. Grade A manipulative non-apology! Endlessly defending rude staff whilst being sorry that I 'misunderstand' their rude communication. Gee, thanks. Of course they'll keep on claiming this and gladly I will never shop with them again. Their customers are nothing but wallets to them is the message I got, as I got shown no respect and my complaint was dismissed while they reward rude staff. Good luck with that policy, my money will be better spent elsewhere henceforth.
EDIT: Do NOT believe Metalshop when they claim they 'want to hear in more detail from you'. I did explain the whole rude attitude in detail, and they implicitly claimed they were sorry I was stupid and delusional enough to have 'taken it this way'. This is the same 'customer support' replying now, pretending they care. I spent quite a lot of money on your website and will be overjoyed to never spend a cent again for such offensive lack of respect. And here you feign concern, but you never sent me another email asking clarification--only when it is convenient to YOU. To such gaslighting people I will not respond again. You treat your customers well; they will be loyal. You try to insult their intelligence by telling them their sacred cow of tech support did nothing wrong, and the customer is delusional, you will be rated accordingly. So please spare me pretending you care when privately you accuse me of imagining your untouchable tech support had been rude to me (caveat emptor: these people claim they are 'deeply sorry' while privately doing the exact opposite and galsighting customers, saying they imagined any wrongdoing, but hey, they do end it it with 'we respect you oh sooooooo much!', so that helps!).You already claimed to have reviewed the conversation and gave me your condescending 'it wasn't meant that way, you just misunderstood' non apology, non-response. Just don't act like you care when you only defend your own and can only deny and deflect. Having your inappropriate, rude staff apologise is not an option, obviously. I'm glad to see in the reviews I'm not alone in being so sorely, deeply disappointed. I have never had any problems with items or shipping with you until this, and I thought after looking into it you'd demand the rude employee apologise to me, but you only doubled down on defending this person, and such condescending attitudes to your once loyal customer I will not brook.
So, customer service 101 (I happened to have studied business communication and to a native English speaker, there is no other way to read the communication you claim was unproblematic as anything but rude and dismissive; nowhere was the attitude of your staff in any way appropriate customer communication), to return your condescending attitude to me:
Intent is irrelevant. Professional communication is judged by its impact and delivery. Your agent’s tone and phrasing were consistently dismissive, and hiding behind 'intent' is an evasion of accountability.
I am sorry you understood it that way' is not an apology for poor service; it is a deflection that blames the customer for being offended. Please do not insult my intelligence by pretending that is an apology.
You cannot state that you 'value me as a customer' while simultaneously refusing to take accountability for how I am treated. Value is shown through actions and respect, not hollow, scripted templates.
I'll stand my ground and never let myself be treated like dirt, and you can spare me your sanitised PR-robotic chit-chat. Your actions (or lack thereof and rewarding rude employees) speak for themselves.
31 de agosto de 2026
Opinión espontánea
Respuesta de METALSHOP
Hi,
Thank you for taking the time to write this review. We are truly sorry to hear that we left such a terrible impression and that your experience with our support left you feeling frustrated and disrespected. That is certainly not the standard of service we strive to provide.
We would really appreciate the opportunity to look into this matter thoroughly. Could you please contact us directly by email with your order number and a few more details about what happened?
We want to review the entire communication and investigate the whole situation properly.
Thank you, and we hope to hear from you soon. 🤘🎸
Best regards,
Team Metalshop
Respuesta de METALSHOP
Hi!
Thank you so much for your awesome review! We are thrilled to hear that you are happy with the quality of your items and our fast delivery.
Enjoy your original gear and have a wonderful day! 🤘🎸
Best regards,
Team Metalshop
Everything perfect true on finest…
Everything perfect true on finest quality and size and super express delivery
5 de agosto de 2026
Respuesta de METALSHOP
Hey! 📦✨
Wow, giant thanks for this awesome note! Nothing makes us happier than hearing the fit was perfect and the package flew straight to your door. 💪🚀
Enjoy the new stuff to the max and see you around for the next round! 🤘😎
Team Metalshop
A great variety and good quality of…
A great variety and good quality of products. My son was thrilled to buy everything he was looking for.
The shipping took too long, though, and I paid for it to arrive in 5 days tops. I read the shipping instructions prior to purchasing. The first order we made was sent to another country because the specific website we ordered from was not shipping to our country. I believe the company should notify us rather than ship the package to the wrong country. We were expecting it with excitement. Anyhow, great products.
24 de julio de 2026
Respuesta de METALSHOP
Hello! 🤘
Thank you so much for your feedback! We’re super happy to hear that your son was thrilled with the products and that you loved the quality and variety. 🖤
However, we are truly sorry for the trouble with the initial order and the shipping delay. Ordering from a localized store that doesn't deliver to your destination should automatically block the checkout or trigger an immediate warning—sending a parcel to the wrong country is definitely an unpleasant surprise, and we apologize for the confusion and disappointment it caused.
While international processing and transit times can occasionally run into unforeseen carrier delays, we completely understand your frustration when you paid for express delivery. We are passing your feedback directly to our team to improve our website's checkout notifications for different countries.
Thank you again for your patience and for the great compliment on our gear. We hope your son enjoys his new items! 🔥🎸
Stay awesome,
Team Metalshop
Always my number one shop
Always my number one shop, with great products, great after sales and super fast shipping.
12 de julio de 2026
Respuesta de METALSHOP
Hello! 🤘
Thank you so much for the incredible support! Calling us your number one shop means the absolute world to us, and we're thrilled that you're happy with our products, after-sales service, and fast shipping. 🖤
We truly appreciate your loyalty and can't wait to gear you up again for your next order! 🔥🎸
Stay awesome,
Team Metalshop
Respuesta de METALSHOP
Hello! 🤘
Thank you so much for the fantastic review! Hearing that everything was top notch—from the material to the delivery—totally made our day. 🖤
Enjoy your new gear, and we look forward to seeing you again soon! 🔥🎸
Stay awesome,
Team Metalshop
Great merch great service i recommend…
Great merch great service i recommend them great work everyone keep on banging
9 de julio de 2026
Respuesta de METALSHOP
Hello! 🤘
Thank you so much for the amazing support and recommendation! Knowing you're happy with our merch and service means everything to us. 🖤
We'll definitely keep on banging! Enjoy your gear and see you at the next order! 🔥🎸
Keep on rocking,
Team Metalshop
Will be bying all items allways in your…
Will be bying all items allways in your internet shop
10 de julio de 2026
Respuesta de METALSHOP
Hello! 🤘
Thank you so much for your incredible loyalty and support! Knowing that we are your go-to store for all your future purchases is the ultimate compliment for us. 🖤
We promise to keep bringing you the best gear! Enjoy your items, and we can't wait to welcome you back for your next order! 🔥🎸
Stay awesome,
Team Metalshop
I was really impressed by the wide…
I was really impressed by the wide selection of clothing available in the store. I ordered a T-shirt, the delivery was fast, and the quality is simply outstanding.
3 de julio de 2026
Respuesta de METALSHOP
Hello! 🤘
Thank you so much for the fantastic review! We’re thrilled to hear that you were impressed by our selection and that your new t-shirt arrived quickly and exceeded your expectations in quality. 🖤
Enjoy your new shirt, and we look forward to seeing you back for your next order! 🔥🎸
Stay awesome,
Team Metalshop ⚔️
Labai kokybiškas,labai gražus…
Labai kokybiškas,labai gražus švarkelis.Dydis gal kiek pamažintas,bet tinka tobulai.Pristatė per savaitę,nors planavo per dvi tris.Ačiū,Jūs nuostabūs
8 de julio de 2026
Respuesta de METALSHOP
Labai ačiū už nuostabų atsiliepimą! 🤘
Labai džiaugiamės, kad švarkelis jums taip puikiai tinka ir patinka, o dar labiau – kad pristatymas pranoko lūkesčius ir siunta atvyko daug greičiau! 🖤
Dėkojame už jūsų pasitikėjimą ir nekantrybe laukiame kito jūsų apsilankymo! 🔥🎸
Liekite roką,
Team Metalshop
Great store with lots of stuff to chose…
Great store with lots of stuff to chose from but could be a bit more cost friendly
8 de julio de 2026
Respuesta de METALSHOP
Hello! 🤘
Thank you so much for your feedback! We’re really happy to hear that you love our wide selection of gear. 🖤
We completely understand your point regarding prices. Because we focus heavily on official, licensed band merchandise and high-quality alternative brands, the costs can sometimes be a bit higher. That said, we always do our best to keep things as fair as possible!
Pro-tip: keep an eye on our regular sales, discount events, and clearout sections for some great bargains!
Thanks for your support, and we hope to see you again soon! 🔥🎸
Stay awesome,
Team Metalshop
I ordered a deadlift suit of them on…
I ordered a deadlift suit of them on the sixth I have not received any confirmation email. I've emailed them 3 times and tried to call them on the phone number on their website. I cannot reach them.It has been twelve days since I ordered
6 de julio de 2026
Opinión espontánea
Respuesta de METALSHOP
Hello,
Thank you for your feedback! 😊
We are sorry to hear about your frustration, but it seems there might be a mix-up with another store.
Metalshop specializes exclusively in metal merchandise, alternative clothing, and accessories—we do not offer any fitness equipment or deadlift suits in our store.
Please double-check your order confirmation or bank statement to see the exact name of the shop where you placed your order. We hope you manage to get in touch with the correct seller soon and get everything resolved!
Have a great day! 🖤🤘
Kind regards,
Team Metalshop
Respuesta de METALSHOP
Hello,
Thank you for your feedback! 😊
We are really sorry to hear that you had a bad experience with us. However, based on the details provided here, we were unfortunately unable to find any order or previous communication in our system linked to your profile.
Could you please contact us directly at our support email with your order number or the name used for the purchase? We would love the opportunity to look into this for you and resolve any issues to your satisfaction.
Thank you, and we hope to hear from you soon! 🖤🤘
Kind regards,
Team Metalshop
Ware zurück gesendet
Ware zurück gesendet, aber behauptet Sie nie erhalten zu haben. Sorry geht garnicht.
18 de junio de 2026
Opinión espontánea
Respuesta de METALSHOP
Hallo,
vielen Dank für deine Rückmeldung! Es tut uns leid zu hören, dass es hier zu Unannehmlichkeiten gekommen ist.
Wir haben die gesamte Situation sorgfältig geprüft, aber leider ist dein Paket bis heute nicht bei uns im Lager eingetroffen. In diesem Fall empfehlen wir dir dringend, dich direkt an den Paketdienst zu wenden, über den du die Ware zurückgesendet hast, und dort eine Reklamation bezüglich der Zustellung einzureichen.
Wir haben dich bezüglich dieser Angelegenheit auch direkt per E-Mail kontaktierte, um die Details gemeinsam zu prüfen und eine Lösung zu finden.
Sobald du neue Informationen oder eine Sendungsnummer vom Paketdienst hast, gib uns bitte Bescheid!
Wir wünschen dir trotzdem einen schönen Tag. 🤘
Kind regards,
Metalshop Team
Would recommend to all
There was a small hiccup with the payment but customer support resolved it very quickly, the delivery was fast and reliable, i will surely use the site again and would recommend it to other people.
25 de junio de 2026
Respuesta de METALSHOP
Hi,
Thank you for your review! ⭐ We are glad that our customer support could quickly resolve the payment problem and that your delivery was fast and reliable. ⚡💳
Thank you for your recommendation and trust, we look forward to your next order! 🤘📦
Best regards,
Team Metalshop
Good customer service and fast delivery
8 de junio de 2026
Respuesta de METALSHOP
Hi,
Thank you for your review! ⭐ We are thrilled to hear you had a great experience with our customer service and fast delivery.
We always try to do our best for our customers, and we look forward to your next order! 🤘📦
Best regards,
Team Metalshop
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