Metfolio Opiniones 

351
TrustScore: 4 sobre 5

4,1

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I’m sceptical with this idea of payment for gold as well as the fact that they hold and control the price for the goods, we’ll see how this pans out and hopefully they can prove me wrong 🤞

Valorada con 4 estrellas sobre 5

I woul like the option to pay £25 per month or pay twice per year. I also thought you could invest in other precious metals other than gold via this app.

Valorada con 5 estrellas sobre 5

Want to be good in the future have money for my children when I passed away and for them to be happy and not to worry about bills and other things, et cetera et cetera hopefully this experience will h... Ver más

Información sobre la empresa

  1. Vendedor de oro

Escrito por la empresa

Metfolio! The all in one app to buy, sell, and save physical gold digitally. Set up a fully personalised Goal and save gold automatically every month, and manage it directly from your phone!


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

351 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 35% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,1

Todas las opiniones

(351)

302 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Their commission when buying in my case…

Their commission when buying in my case was more than 85%. Absolute ripoff. I purchased £50 worth, at the time of purchase: 08/02/2025, spot was was £117.29 per gram. When I got a quote to sell what I just purchased, so I can work out what the premium is, I was quoted like £17, that’s a 60% premium on selling. If this was made clear from the start, I would not have invested.

8 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not as advertised

I am going to try and keep this short and explain why 1 star. They idea is really good but they way they operate is a bit on the grey side, they will show you the spot price of gold and how many grams you are purchasing when you on the payment page. Now this is okay but it leads you to believe you are buying the gold at the spot which you are not, what you are doing is buying the gold at spot price plus 50% or more for fees that they take. This will only show if you calculate in grams so kinda like a hidden fee if you don’t pay attention. While legal it can be questionable. I think you are better off if you save the money in a savings account and just purchase a physical coin from somewhere online where the fees will deffo not be as high as here.

2 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Gold price unsatisfactory

I am not sure if this is a fair deal company I start investing from 29 Jan 26 and invested around £900 total on various dates until 3rs Feb 26.
So technically I should have got around just less then 10gm gold in my account but it’s showing 4.3 gm only.
I am not sure why it’s saying like this, I tried speaking to customer services but there is no answer for all day.
I am actually getting bit worried about my money and I hope this is not fraud company.
Also if u complain their is no straight answer or even a valid customer services only 1 man who answer all the time with his ridicules way of answer.
All your money will go into their fee and charges you will not save anything.
In my situation if I buy from another reputated company like Atkinson or bullion I would have got at least 7gm 24 carat gold but here only 4gm.
It’s an Indian Gujarati home based family company who just doing digital fraud.
I have also notice the people like me who complain this company replying saying that it’s a fake customer so they trying to save them.
I am a genuine customer and can show my account and bank paid to them as well.
5th Feb 2026
Thanks for your reply of accusing me of racism which I never did either in email or here all I said the fact of your originity and ethnicity but you your self think it’s a racist comment.
All I want my hard earn money back in my account from fraud people like yourself.
I request everyone please never buy any strand of gold from this company it’s total scam.
Please read the reviews before anyone put their money like me in their trap.
I am a believer of God and he will take my revenge on my part, let’s see how you grow like this.

29 de enero de 2026
Opinión espontánea
Logotipo de Metfolio

Respuesta de Metfolio

Hi Sonia,

Firstly it's amazing you focus on our ethnicity when accusing us of fraud, but hey, at least here you weren't as racist here as you were in the email you sent our team...

When buying physical gold, it is impossible for anyone to sell you this at the spot price. Physical gold has to be mined out of the ground, manufactured, and stored on your behalf. All of these things cost. Also looking at the quantities you purchased, between 100- and 200-pound tranches, this is standard pricing. In fact no one else even gives you this flexibility like we do. They make you buy bars outright and if they store it they will charge a lot of money on top for that service.

Your entitlement to receiving gold at the spot rate doesn't mean any company will actually sell it to you at that price, those things have no correlation. 

I'd like to pose the question to you Sonia; how would a gold retailer make any money to run their company if there wasn't a premium on the gold? You happily pay a premium everywhere else, but complain and spew ABUSE and RACISM when someone like us is making it easy for you to buy gold?

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más