Salesman from Metro Moving Should be…
Salesman called Mark from Metro Moving should be fired. Blamed me for the moving not going right. Called me lazy….I am a Senior…..how rude is that…he is…..rip off man…he doesn’t do his job well. They are listed as Transportation Service in Toronto, Ontario. I did a search in Google under Calgary moving companies. I can’t find any storage under their name in Calgary. I am ordained in ministry. They moved me Aug 30/26 & today is Sept 15/26 from Nova Scotia to Alberta & bad communication. They wanted payment when they are still in Ontario. I paid them in full & have valuable paintings & they were not even packed properly & I don’t know if I will receive them or not along with my other belongings. Salesman said I would be notified over WhatsApp when my shipment arrives & they have several storage facilities in Alberta & he didn’t communicate & tell me address of where my things are or going to be. He told me storage was free for first month & now wants to charge me for storage when I don’t even know address of where my things are or if they even arrived in Alberta. He, also, told me they move me in to my new place with no charge…what a dishonest salesman & rude man. Don’t ever use this moving company. Usually you pay after you get your things & know they are okay & not missing or damaged. They have insurance & have to pay me for missing or damaged items. I won’t give them another cent until I have proof my belongings are okay & not damaged or missing. Don’t trust them…….bad company. I am the paying customer, you don’t call your customers names & lie to them. Salesman even said my paintings would be wrapped in plastic & were not….they are very valuable! I finally heard from Andy from Metro Moving & it is Sept 18/26. He is calling me tomorrow about my belongings & they are being put in storage….I don’t know what to think or expect. I really don’t trust them anymore because of Mark the Salesman at Metro Moving. I hope my things are okay. It says one month of free storage right on their quote sheet with their logo & now they don’t want to give me the free month of storage. Sept 19/26 at 11:00 am & still haven’t heard from Andy at Metro Moving when he said he would call me. It is now 6:30 pm & I still haven’t heard from Andy at Metro Moving on Sept 19/26. Andy is dressed in white with turban on his head. Trying to rip me off. He is on WhatsApp along with Mark from Metro Moving. The main reason I got them to move me is Mark from Metro Moving offered me free month of storage before moving me into my new place with no charge. Lied & committed fraud……will contact bank & report them.