Great product. Very happy. Also, great and quick delivery and responses to questions. Overall great experience with MH12Food for first time.
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Consulta las opiniones de los clientes
Hi! We are huge fans of your products—everything we bought at the sankranti stall was fantastic, which is why we placed an online order. 😃 One quick bit of feedback: we had to follow up a few times... Ver más
If you are looking for freshly ground spices, to get that authentic aroma when you cook, MH12Foods is your answer. Quality is miles ahead as their slow-mill does not evaporate the moisture of your spi... Ver más
La empresa ha respondido
The service is excellent. Communication before delivery and information about products is accurate. You get what you are told. In the season they endeavour to provide quality mangoes from India. Mo... Ver más
Información sobre la empresa
Escrito por la empresa
When it comes to Indian home-cooked food, the freshness of its ingredients matter. We are proud to bring you freshly ground flours, recipe ready-mixes and spices. All flours are freshly stone-ground on our custom-built slow-grinding mill in the UK, that generates minimal heat, just as it used to be when spices were prepared before cooking, retaining the nutritional values, aroma and freshness. Enjoy the home-cooking, in an honest way!
Información de contacto
Unit L7, KG House, NN5 7QS, Northampton, Reino Unido
- 07707978956
- mail@mh12foods.co.uk
- mh12foods.co.uk
4,4
Excelente
158 opiniones
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A+++ Quality & Service!
Top quality mangoes! Their spices are something you can’t get in shops. Pure reminders of home. Amazing! Also, super good customer service. I will be repeating my orders again.
8 de mayo de 2024
Frustrating delivery company, rotten alphansos
Order came too late. The delivery company does not keep the tracking time upto date. No message left if they don't find you at home. No way of contacting the delivery company. When mangoes came it was disappointing, as I had to throw almost all of alphansos amongst a dozen as they were all rotten. However, the senders tried to help contacting the delivery company to trace my delivery.
8 de mayo de 2024
Good quality products
Perfect super fine basmaTi flour...
But on a large order they need to focus more and take time to mill the rice.. my last order was on end of August 2024..i had ordered 14kg of Basmati rice flour (superfine) but more than half came coarse and not superfine...i would be happy if they look into it.. and i will continue order from them... they use fresh good ingredients but i guess they they just need a bit more patience when milling rice into flour..
9 de mayo de 2024
Great
Great! No words can express the quality taste and freshness of products. Freshly milled flours and spices enhances food to another level. Best!
3 de mayo de 2024
Mangoes are really so yummy...and…
Mangoes are really so yummy...and delivery also on time.
27 de abril de 2024
Respuesta de MH12 Foods
Thank you for your review !
-MH12 Foods
Mangoes were really good
Mangoes were really good. I had a chat with MH12 foods and she sent exactly how much daughter wants it 😁
25 de abril de 2024
Respuesta de MH12 Foods
Thank you for your review !
-MH12 Foods
Respuesta de MH12 Foods
Thank you for your feedback !
-MH12 Foods
Great Experience!
Great service , good rates and good quality products.
22 de abril de 2024
Opinión espontánea
Respuesta de MH12 Foods
Thank you for your review !
-MH12 Foods
Everything is freshly made
Everything is freshly made, with great quality. Humble and friendly people,
16 de abril de 2024
Respuesta de MH12 Foods
Thank you for your review !
-MH12 Foods
Respuesta de MH12 Foods
Thank you for your feedback !
-MH12 Foods
I like the freshness & the flavor of…
I like the freshness & the flavor of the spices .
22 de abril de 2024
Respuesta de MH12 Foods
Thank you for your honest review ! We are glad you enjoyed our products.
Disappointing experience - Devgad Alphanso mango
I bought twelve Devgad Alphonso mangoes recently, but sadly, more than half of them were rotten, so I had to throw them out. I complained with all the evidence to them, while they promised to investigate, I haven't heard back from them yet. I'm really let down and I'm hoping for a refund, ideally 60% of what I paid. Also, the mangoes didn't taste or smell like genuine Devgad Alphonsos.
19 de abril de 2024
Respuesta de MH12 Foods
Hello Shraddha,
Thank you for your feedback. As discussed in our previous communications both over the phone and via WhatsApp, we informed you that our team is particularly busy over the weekend and committed to getting back to you by the end of Tuesday. Unfortunately, it seems there was a misunderstanding regarding the timing of our response, and we regret any frustration this caused you.
We did want to mention that this particular shipment of mangoes was adversely affected by unexpected weather conditions in Dubai, which we had previously communicated via email. We understand the disappointment this has caused.
While we typically adhere to a strict no-refund policy for mango orders (please refer the policy www.mh12foods.co.uk/terms-of-service), we had assured you of our willingness to consider a partial or full refund or a voucher for a future purchase as a goodwill gesture. However, your review suggests a decision against this possibility, which is regrettable.
Please understand that we distribute hundreds of dozens of mangoes weekly, and addressing all inquiries can take some time. We strive to handle each customer's concerns as swiftly and efficiently as possible. Again, we apologize for any inconvenience and misunderstanding.
Great quality as usual
Great quality as usual. A blessing to have a variety of different freshly milled flours and other products delivered to your doorstep.
Keep it going.
12 de abril de 2024
Respuesta de MH12 Foods
Thank you for your review !
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