Very happy with the service from M&H carriers. We bought some garden furniture from Dobies and M&H delivered. Initial mix-up with delivery date because my phone had broken but this was quickly sorte... Ver más
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Consulta las opiniones de los clientes
Parcels never arrive on the date due.Always days late or even delivered to a different address. I think M +H Carriers are trying to have the same reputation as Evri. I dread anything from DPD as M + H... Ver más
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Hopeless joke of a company. Delivery window given was 29th May to 5th June...got 1st phone call 8th June, " we'll phone you an hour before our driver delivers". No phone call just a ticket in letterb... Ver más
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We were assigned H&E carriers to pick up our order. The customer service was excellent. The people were very kind and supportive. They called us and advised us of the delivery date. As we needed to ge... Ver más
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Información sobre la empresa
Escrito por la empresa
Scottish Distribution Company M&H Carriers has 4 operational hubs in Aberdeen, Argyll, Dundee and Inverness. The company also has depots in Elgin, Fort William, Helmsdale, Kyle of Lochalsh, Muir of Ord, North Uist, Oban, Stornoway, Tarbert and Thurso. We deliver parcels, pallets and out of scope freight for a number of national carriers and also assist local businesses in getting their goods to market via the national networks that we work with on a daily basis. We have over 300 employees and over 200 vehicles working in the communities in which we serve on a daily basis. For any issues please contact the team via info@mhcarriers.co.uk
Información de contacto
8 Craigshaw Road, AB12 3AR, Aberdeen, Reino Unido
- 01224 248191
- info@mhcarriers.co.uk
- mhcarriers.co.uk
3,0
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134 opiniones
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Very happy with the service from M&H…
Very happy with the service from M&H carriers. We bought some garden furniture from Dobies and M&H delivered. Initial mix-up with delivery date because my phone had broken but this was quickly sorted out and delivered today. Polite and efficient service - very pleased!
25 de junio de 2026
Opinión espontánea
Respuesta de M&H Carriers
Hi Richard, thank you for your positive review of M&H Carriers, it's very much appreciated! We're delighted to hear that our team were able to deliver your garden furniture efficiently and that you received polite customer service. We hope you'll consider using our services again in future.
Parcels never arrive on the date…
Parcels never arrive on the date due.Always days late or even delivered to a different address. I think M +H Carriers are trying to have the same reputation as Evri. I dread anything from DPD as M + H Carriers deal with their parcels too. Two worst carriers in uk M+H Carriers and Evri. Long for the day they go bankrupt
4 de junio de 2026
Opinión espontánea
Respuesta de M&H Carriers
Hi James, we're very sorry to hear about your negative experiences with M&H Carriers. This is certainly not the delivery service we aim to provide. If you’re willing to share your details with us at info@mhcarriers.co.uk, we’d like the opportunity to look into this with the team.
Hopeless joke of a company
Hopeless joke of a company. Delivery window given was 29th May to 5th June...got 1st phone call 8th June, " we'll phone you an hour before our driver delivers". No phone call just a ticket in letterbox with ref details. Phoned them to check, "oh our driver's phone is broken, or its switched aff". Pathetic for a delivery company. Rearranged for 12th, but got the inevitable call, " oh our drivers aff sick the day..." what a joke of a company...in the end cancelled the order. .don't use these idiots.
9 de junio de 2026
Opinión espontánea
Respuesta de M&H Carriers
Hi Kenny, we are very sorry to hear about your negative experience with M&H Carriers. This is certainly not the delivery service we aim to provide and we completely understand your frustration. If you’re willing to share your details with us at info@mhcarriers.co.uk, we’d like the opportunity to look into what happened and resolve this properly for you.
M & H Carriers Customer Servise
We were assigned H&E carriers to pick up our order. The customer service was excellent. The people were very kind and supportive. They called us and advised us of the delivery date. As we needed to get our goods ASAP, we asked about the option to pick them up from their warehouse. Zanda Steine, the operator who spoke with us, was very kind and helpful. On our arrival, Zanda came over and checked if everything was okay. She mentioned that on one box were two labels, and she was right. The company we bought goods from did not send one of the boxes; therefore, we must contact the company and sort things out. Thanks, M & H Carriers Aberdeen. We highly recommend M & H,
17 de junio de 2026
Opinión espontánea
Respuesta de M&H Carriers
Thank you for taking time to leave our M&H Carriers Aberdeen depot a positive review - it's much appreciated. We're delighted to hear that you received excellent customer service and communication from Zanda upon visiting the warehouse to collect your goods. We hope everything goes smoothly from here but if you need anything else from us in future, please don't hesitate to contact us again.
Took 2 weeks to deliver a parcel once…
Took 2 weeks to deliver a parcel once it had been scanned at Aberdeen hub. I only live 20miles away
15 de junio de 2026
Opinión espontánea
Respuesta de M&H Carriers
Hi Graham, we're very sorry to hear that your parcel from our Aberdeen hub took so long to be delivered. That's certainly not the service we aim to provide at M&H Carriers. We hope your delivery has now been completed but please do get in touch with us at info@mhcarriers.co.uk if you would like us to look into this further for you.
Awaiting for parcel almost 2 weeks
Awaiting for parcel almost 2 weeks, promised delivery 01.06, today 11.06, no update, no delivery. I have visited their office twice in the meantime, even arranging a small van to collect personally and speed up the process as stated 2 man delivery box when tracking details and problem with properly allocating my assignment in site . Offer me a call back, no phone. no contact, frustrating and disappointing service.Additionally today , more delays coming as I have received an email that the parcel has been damaged so more time waiting for new delivery
11 de junio de 2026
Opinión espontánea
Respuesta de M&H Carriers
Hi Marcin, we’re very sorry to hear that your experience with M&H Carriers hasn’t met expectations. That’s certainly not the service we aim for. Your feedback helps us look into things properly and improve where needed.
We hope your new delivery goes smoothly but if you are still having issues please do email info@mhcarriers.co.uk so that we can investigate further.
My first time using the company for a…
My first time using the company for a pallet delivery.
Excellent communication with Nicola at the Aberdeen Depot made the process very easy.
Will definitely use them again.
26 de mayo de 2026
Opinión espontánea
Respuesta de M&H Carriers
Thank you James for taking the time to leave a review.
We’re really pleased to hear your first experience with M&H Carriers was a positive one and that Nicola at our Aberdeen depot helped make the process straightforward from start to finish.
We’ll be sure to pass your comments on to Nicola and the wider team. Thanks again for choosing M&H Carriers and we hope to assist you again in the future.
Terrible customer service.
Terrible customer service.
Emailed twice with no response regarding a delivery that has not arrived after been received at their depot last Monday in Inverness.
Phoned twice last week to be told that they would phone me back, received no response.
Phoned today to speak to a customer agent who hung up on me!
I called back and they never picked up.
26 de mayo de 2026
Opinión espontánea
Respuesta de M&H Carriers
Hi Donald,
Thank you for taking the time to leave feedback. We’re very sorry to hear about your experience and understand your frustration regarding the lack of communication and delays surrounding your delivery.
The level of service you’ve described is not what we aim to provide, particularly when you were expecting updates and call backs from our team.
Please send your delivery details to info@mhcarriers.co.uk so we can investigate this further.
Held items for 10 days without…
Held items for 10 days without forwarding. Communication was shocking, kept getting told "my colleague is dealing with it". Items finally arrive 10 days late - damaged. With no apology or explanation.
22 de mayo de 2026
Opinión espontánea
Respuesta de M&H Carriers
Hi Conal,
Thank you for taking the time to leave a review. We’re sorry to hear about your experience and understand your frustration regarding the delays and communication throughout the delivery process.
We appreciate you speaking directly with our team so the matter could be looked into further.
Excellent service!!
Had a slight delay initially with our delivery through no fault if depot but James (Aberdeen depot) was extremely helpful and gave outstanding service!
25 de abril de 2026
Opinión espontánea
Respuesta de M&H Carriers
Hi Mandy, thanks for taking the time to leave this, we really appreciate it.
Sorry to hear there was a slight delay to begin with, but it’s great to know James at our Aberdeen depot was able to step in and provide outstanding service and get things back on track.
We’ll be sure to pass your feedback on to him and the team.
Thanks again for your kind words and for choosing M&H.
Amazing company
Amazing company, fast delivery and all round good company.
20 de marzo de 2026
Opinión espontánea
Respuesta de M&H Carriers
Thank you so much for the lovely review, Aila.
We’re really pleased to hear you had such a positive experience with M&H Carriers. Fast, reliable delivery and good service all round is exactly what we aim for, so it’s great to know that came through.
Thanks again for taking the time to leave a review and for choosing M&H Carriers.
I recently got a delivery via the…Aberdeen Depot
UPDATED TO REVIEW SEE BELOW COMMENT
I recently got a delivery via the Aberdeen depot the driver used my drive to deliver parcel then knocked down my pillar on way out after several phone calls and messages with depot and driver we have not been contacted back or replied to get money back to cover costs very disappointing service we have had to pay for this to be sorted by ourselves
M and H carriers have now ben in touch to arrange payment of the cost to repair and gave us an apology for thisntaking do long they had past everything onto the sub contractor/driver but did not know that they hadnt been in contact with us to sort out this matter for us
Thankyou for your help i have also updated how much stars
10 de febrero de 2026
Opinión espontánea
Respuesta de M&H Carriers
Hi Karen,
We’re really sorry to read this, and for the damage caused to your property.
We’re also sorry that you’ve had to chase for a response. That’s not the level of follow-up we aim to provide.
We’re raising this with our Aberdeen depot to look into what’s happened and to make sure it’s picked up properly. If you’re able to, please send your delivery details or reference number to info@mhcarriers.co.uk so we can locate the job and follow this up for you.
Thank you for taking the time to share this, and we’re sorry again for the experience.
Great job done by Mike and Kieran in Aberdeen.
Great job done by Mike and Kieran in Aberdeen today.
They delivered a large heavy bed settee to my third floor flat up narrow winding stairs and through three narrow doorways. It looked an impossible task but they persevered and did an excellent job, and no damage to walls or woodwork. They are a credit to M+H Carriers.
24 de febrero de 2026
Opinión espontánea
Respuesta de M&H Carriers
Thank you so much for taking the time to leave such a brilliant review.
We’re delighted to hear that Mike and Kieran were able to safely deliver your bed settee, especially given the narrow stairs and tight doorways. Jobs like that take patience, teamwork and real care, so it’s great to know they persevered and completed the delivery without any damage to your walls or woodwork.
At M&H Carriers, we pride ourselves on providing professional, careful home delivery and logistics services across Aberdeen, the Highlands and beyond.
Feedback like this means a great deal to our team, and we’ll be sure to pass your kind words on to Mike and Kieran.
Ridiculous.
Had email and text telling me delivery coming tomorrow.
Tracking unavailable.
Delivery didn't come. Took the day off work without pay to be available.
They scanned the item into the local depot at inverness the day before. I live 20 minutes away.
Waste of time and money.
Contacted customer services by email, including the one theybuse on here for the complains, no response. Phoned them, told someone would ring me back. They didn't. No reply, no excuse, no point. Every time something gets sent with these , it's the same. Pathetic.
6 de febrero de 2026
Opinión espontánea
Respuesta de M&H Carriers
Thank you for taking the time to share your feedback, Simon, and we’re very sorry for the frustration and inconvenience you've experienced.
We understand how disappointing it is to take time off work based on a delivery notification, only for the delivery not to arrive. We also recognise how frustrating it feels when tracking information is unavailable, and follow-up contact does not happen as promised. That is not the level of service M&H Carriers aims to provide.
While operational delays can occasionally occur, the lack of clear communication and the missed call-back you describe are matters we take seriously. Your comments have been noted and will be shared with the Inverness team so this can be reviewed and addressed.
We appreciate you raising this with us and are sorry that on this occasion your experience fell short of expectations.
Excellent
Nicolas and Brogan in Aberdeen branch should get medals for the level of personalised customer service they gave. They worked so had to rectify the issue caused by the courier doing g the opposite as M&H were the 3rd party courier.
Nicolas and Brogan kept in touch, communicated well and fulfilled every promise they made. Which is more than can be said for Furdeco who failed dismally.
28 de enero de 2026
Opinión espontánea
Respuesta de M&H Carriers
Thank you for leaving such a lovely review of M&H Carriers, Ritchie.
We’re extremely pleased to hear about your experience with our Aberdeen depot, and in particular, the outstanding customer service provided by Nicolas and Brogan.
Delivering clear communication, consistent follow-up, and reliable courier support is a priority for our team, and feedback like this highlights the professionalism and customer-focused approach we aim to deliver across all our UK courier services.
We hope we can be of service to you again in the future.
Whenever a delivery is coming via M&H…
Whenever a delivery is coming via M&H we know it will go without a hitch. Even in adverse weather conditions the drivers always act above and beyond and in a friendly, courteous manner.
7 de enero de 2026
Opinión espontánea
Respuesta de M&H Carriers
What a lovely review! Thank you so much, Mark, for sharing such kind words. We're glad to be of service to you and all our customers, come rain or shine, sleet or snow!
M&H carriers
I have known M&H carriers since their inception through business and now private.
I cannot remember a single problem
Trust them and you will be rewarded
19 de diciembre de 2025
Opinión espontánea
Respuesta de M&H Carriers
Thank you so much, John! We really appreciate you taking the time to leave such a wonderful review.
We hope to continue being of service to you for many years to come.
Excellent service and prompt delivery.
15 de diciembre de 2025
Opinión espontánea
Respuesta de M&H Carriers
Thank you so much for your kind words and five star review! It's much appreciated.
Large item delivery
2 delivery guys turned to deliver my large item and it was faultless. They were very professional, courteous and friendly. It was encouraging to see such good service at an undoubtedly busy time of the year.
I had some queries regarding the amount of boxes I was meant to receive and contacted the office and spoke to Broghan. She was absolutely first class, handled my concern professionally and efficiently going over and above to deal with my queries.
Overall excellent service this morning. Would recommend
17 de diciembre de 2025
Opinión espontánea
Respuesta de M&H Carriers
Thank you so much, Michelle! We truly appreciate you taking the time to leave such a lovely review and will be sure to pass on your gratitude to Broghan.
Reliable Service Every Time
I’ve been using M&H Carriers for shipments going across Scotland, and their service has been incredibly reliable. With so many hubs and depots across the region, my parcels always arrive on time, and I appreciate the professionalism of their drivers. It’s clear they truly care about the communities they serve.
1 de noviembre de 2025
Opinión espontánea
Respuesta de M&H Carriers
Thank you so much, Myra! We really appreciate your lovely words and hope we can continue serving you for many years to come.
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