Miele Ireland Opiniones 

398
TrustScore: 3 sobre 5

3,0

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

A complete and utter disaster dealing with their call line which is located in the Philippines and they refuse to give you the number for their Liffey Valley shop in ireland. I certainly will not buy... Ver más

Valorada con 5 estrellas sobre 5

I had your engineer carry out repairs on our Miele Dish Washer last month . Your Engineer carried out these repairs in a most professional manner and is a credit to your company . An absolute gent... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Miele are a disgrace of a company. I spent a fortune on a hoover with extra hoover bags. The suction is appalling as in I'd be better off scooping dust with a spoon. It's brand new and I even changed... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We travelled from Cork to meet with Ian in the Miele Liffey Valley store to gain understanding of appliances for a new kitchen refurbishment. Ian gave us his time and his expert advice to enable us t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de electrónica
  2. Tienda de electrodomésticos
  3. Tienda de componentes y repuestos electrónicos
  4. Tienda de refrigeradores
  5. Tienda de aspiradoras
  6. Tienda de lavadoras y secadoras

Escrito por la empresa

Miele is a premium domestic appliance manufacturer with a legacy of quality that spans over 125 years. Miele prides itself on the "Immer Besser" or "Forever Better" brand promise: our premium domestic appliances are designed, tested and engineered to last for up to 20 years. Miele specialises in premium built-in kitchen products, coffee machines, dishwashers, refrigerators & freezers, washing machines, tumble dryers, and vacuum cleaners.


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

398 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,0

Todas las opiniones

(398)

48 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Really enjoyed the Master Class…

Really enjoyed the Master Class experience in Miele, Liffey Valley on 24th July. The Chef from Ballymaloe was great fun and gave some amazing tips while serving up a divine 3 course tasting menu. Sinead Moriarty from Newstalk was, as always, great fun. All round lovely afternoon in Miele. Thanks

24 de julio de 2024
Valorada con 5 estrellas sobre 5

Caren in Miele was a huge help to us…

Caren in Miele was a huge help to us buying appliances for our kitchen. She was very knowledgeable about everything and gave us super advice. When one of our appliances got damaged by accident Caren sorted it all out and made sure everything was organised which was a big relief for us. Thanks for everything Caren

10 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Miele staff and products are the BEST

Dealt with Caren in the Liffey Valley location in Dublin and she was terrific. My interaction was on the phone but it was excellent. I ordered a new Miele hob on Tuesday after close of business, and it was delivered to my house on Thursday morning by a terrific Miele specific delivery gent. All round a great customer experience...

19 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Expensive and poor quality

I purchased the very expensive HX2 Cat and Dog vacuum cleaner. It broke after a year and Miele are refusing to replace the part that is not working - a replacement is almost €200!!!! I only use the vacuum on 54 square meters. The part that is not working is the bit that turns the brush. I have looked online and see that this is a common issue. Miele your quality is not what what is advertised!! This is supposed to last 20 years!!!

8 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Miele Liffey Valley

I recently purchased several Miele kitchen appliances, ovens, fridge, freezer and dishwasher from their flag ship store at Liffey Valley having already a had positive experience with the Miele TwinDos washing machine and tumble driver for the last six years without fault. I found the insightfulness around the products and friendliness of the staff very reassuring and any queries or concerns I had prior to but more importantly after purchasing the appliances was dealt with promptly and efficiently and in a very professional manner. Well done staff at Miele Ireland and thankyou KP for your insight and guidance.

3 de julio de 2024
Opinión espontánea
Logotipo de Miele Ireland

Respuesta de Miele Ireland

Thank you very much for letting us know about your recent experience at our showroom in Liffey Valley, we will pass the feedback to the team.

Valorada con 1 estrellas sobre 5

Terrible customer service for Northern Ireland

I bought a Miele washing machine in NORTHERN IRELAND and can’t get the Twin Dos system Utraphase delivered by ordering online from either GB or Ireland website. You have to phone or email them and the last order took 4 weeks to arrive. I paid for 4 and go 3. Terrible service.

17 de junio de 2024
Opinión espontánea
Logotipo de Miele Ireland

Respuesta de Miele Ireland

Hello Linda, i am very sorry to hear that you had difficulty placing your order, we will look into this immediately.

Valorada con 5 estrellas sobre 5

The Miele Liffey valley staffs are very…

The Miele Liffey valley staffs are very friendly and helpful.we recently bought a dishwasher and we were not sure about few things but they explained us so well
Great service

17 de junio de 2024
Opinión espontánea
Logotipo de Miele Ireland

Respuesta de Miele Ireland

Thank you for taking the time to leave a review, we are delighted to hear that you were happy with your experience.

Valorada con 1 estrellas sobre 5

Would this be the design for 20 years…

Would this be the design for 20 years of use? The washing machine WEI865WCS (1,600 EUR) is one and a half years old and completely unusable. The service engineer did not come at the time specified by Miele.

5 de junio de 2024
Opinión espontánea
Logotipo de Miele Ireland

Respuesta de Miele Ireland

Hello Kozma following our conversation I trust everything has been resolved to your satisfaction.

Valorada con 1 estrellas sobre 5

I BOUGHT A MEILE DISHWASHE ABOUT 6…

I BOUGHT A MEILE DISHWASHE ABOUT 6 YEARS AGO. NOT USED THAT MUCH, ONLY 2 PEOPLE IN THE HOUSE. THE TRAYS ARE NOW ROTTEN WITH RUST AND MAKES THE DISHWASHER UNUSABLE
I CONTAC TED MIELE AND SUGGESTED THEY SHOUL D REPLACE THEM FREE OF CHANRGE BUT WANT 700 EUROS TO REPLACE THEM. I WOULD KEEP AWY FOR THEIR DISHWATHER IF THEY DONT BACK IT UP

1 de junio de 2024
Opinión espontánea
Logotipo de Miele Ireland

Respuesta de Miele Ireland

Hello Brendan, I am sorry to hear that you are having an issue with the baskets in your dishwasher, please send your contact details to domesticservice@miele.ie and one of our agents will contact you.

Valorada con 5 estrellas sobre 5

Excellent customer service from Miele

Excellent customer service from Miele. Unfortunately our Boost CX1 hoover lost suction. I called Miele on Monday afternoon and sent my hoover off for repair Wednesday afternoon and it was back Friday morning working perfectly again. Very speedy repair service 10/10.

31 de mayo de 2024
Opinión espontánea
Logotipo de Miele Ireland

Respuesta de Miele Ireland

Thank you for your review. We will pass this positive feedback to the team.

Valorada con 5 estrellas sobre 5

New purchase - efficient service

Had to buy a dishwasher this week and needed to get the business done efficiently and quickly. The experience with Miele Liffey Valley (Ian), was fantastic. He arranged everything within moments of a phone call and the install happened seamlessly and also quickly. I was most grateful and happy with my experience and the service received.

29 de mayo de 2024
Opinión espontánea
Logotipo de Miele Ireland

Respuesta de Miele Ireland

Thank you for your review. We are please to hear that you were happy with your experience with our brand, will pass this positive feedback to the team.

Valorada con 1 estrellas sobre 5

Shocking customer service

Shocking customer service. I have a faulty dishwasher that Miele is refusing to fix and customer service is insisting that it is supposed to be like that, even though their own technician agrees that it is indeed faulty. So does all employees in their show room in Liffey Valley, so does Miele customer service in few other European countries. Newer again will I shop in Miele.

9 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not happy with Miele boost CX1 parquet about…

Have the Miele boost CX1 parquet about two months now & I have muscle strain in shoulders from trying to manoeuvre it. The stay on track wheels were obviously engineered by someone who never vacuums. It’s completely frustrating to use. I vacuum a large area every day & this is the worst vacuum we have ever had. The suction is also so bad, sometimes I literally have to pick the dirt up with my hand for a finish. Do not waste your money on this product!

30 de abril de 2024
Opinión espontánea
Logotipo de Miele Ireland

Respuesta de Miele Ireland

Hi Lorna, I am sorry to hear that you are not satisfied with your vacuum cleaner, please forward your contact details to domesticservice@miele.ie and one of our team will will contact you.

Valorada con 1 estrellas sobre 5

Miele Blizzard CX1 Rubbish Hoover

Bought this in Powercity, utterly useless, shuts down every 5 mins and has to be allowed time to cool down before it can proceed.
Bought this useless thing based on owning a bullet proof Miele dishwasher.
Never again will I buy Miele.

4 de enero de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great customer service

My experience when trying to choose a hob & extractor fan was excellent from the sales person Caren her product knowledge, advice and guidance certainly help me in making the correct product choice for my lifestyle and kitchen. Highly recommend Caren

6 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

We bought a dishwasher a year and half…

We bought a dishwasher a year and half ago was told this was the best one to be got , and it breaks after a year and half . It’s taken me three weeks to finally get a replacement. Yesterday was the first time a manager called me from Miele I asked for a manager call last week . The customer service was Diabolical is the only way to describe it . The three people I spoke with could not care less I had to fight for 6 days . As I was quoted company policy that is Denying customers there rights . As of the new customer law of 2022 . Miele customer service team really need to be update with this knowledge if there going to be selling products. I wish now I asked for my money back I will never shop Miele again . Never once did any one contact me I had to chase and call to email to get a phone call back . Do your selves a head ache and don’t shop Miele

19 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Miele Boost CX1 Woeful suction

I bought the Miele Boost CX1 a few months ago and sent it back for repair as the suction is woeful. The company in question looking after repairs said there was no fault found and check your hose it may be blocked. The patronising tone wasn't lost on me. Because I bought this from power City Miele can't help me they say my contract is with Power City who say my contract is with the manufacturer. I have another Miele Complete 3 which is the same Wattage motor and the suction is phenomenal. Nobody will listen, I've now a useless vacuum that pushes diet around the floor.

15 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful salesperson in Miele.

We visited the Miele store in Liffey Valley to purchase a new fridge freezer.
Our experience was excellent – – in particular, the service and professionalism we received from the sales person – – Caren
Specifically, her product knowledge and sincerity was 2nd to none.
As was her interpersonal skills in dealing with us as customers.
The advice and guidance she gave will certainly help us in making the correct product choice for our kitchen

15 de febrero de 2024
Opinión espontánea

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