I had a wonderful experience with Miiskin, their team and doctors. Every question I asked was replied to by the next day; it was very easy communicating with my assigned Dermatologist, Dr. Chacon, wh... Ver más
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Quick response time. I like that I was able to choose the provider after researching their background. I felt I could trust the doctor with my baby’s care. I got a detailed recommendation and prescri... Ver más
La empresa ha respondido
Miiskin only works with one RX company. They make it seem as if you are consulting with a doctor but they will not not prescribe based on your actual skin needs and instead sell you products from a co... Ver más
I've been using Miiskin's online dermatology service for over 2 years, and I've had a great experience. I started using it because of my hair loss, and Dr. Anna Chacon prescribed minoxidil, which ha... Ver más
La empresa ha respondido
4,2
Muy bueno
20 opiniones
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This decision solved my problem with Craniofacial Hyperhidrosis!
I had a wonderful experience with Miiskin, their team and doctors. Every question I asked was replied to by the next day; it was very easy communicating with my assigned Dermatologist, Dr. Chacon, who was also great. I was able to obtain the medication I wanted, the Glycopyrrolate 2% that was forwarded to Foothills Pharmacy and the best of all: IT'S WORKING!! I've cooked today for 3 hrs. and NO SWEAT:) I'm in heaven. This is the best decision I've taken in the last 10 yrs.!!
1 de agosto de 2026
Opinión espontánea
Respuesta de Miiskin
Hi Vivian,
Thank you so much for sharing your experience with us, it truly made our day! We're delighted to hear how smoothly everything went with your consult with Dr. Chacon. Most of all, we're thrilled that your treatment is working and making such a real difference in your daily life.
On behalf of Dr. Chacon and my team, we thank you for trusting Miiskin with your care. Please reach out if you ever need anything else.
Warm regards,
Kimberly
Customer Service Manager
Dr. Anne Allen
Dr. Anne Allen is great! I appreciate her time and care. She is very responsive and helpful.
31 de julio de 2026
Opinión espontánea
Respuesta de Miiskin
Hi Jane,
On behalf of Dr. Allen and the Miiskin team, thank you so much for your kind review! We're so glad to hear she's been so responsive and helpful, and provided you with such great care.
Thank you for trusting us!
Regards,
Kimberly
Customer Support Manager
Quick response time
Quick response time. I like that I was able to choose the provider after researching their background. I felt I could trust the doctor with my baby’s care. I got a detailed recommendation and prescriptions were easy to order with Amazon pharmacy.
13 de julio de 2026
Opinión espontánea
Respuesta de Miiskin
Hi Diana,
Thank you so much for this lovely feedback! We're so glad you felt confident choosing your dermatologist and trusting them with your baby's care.
We're thankful you chose Miiskin and glad we could support you and your little one!
Kind regards,
Kimberly
Miiskin Customer Service Team
Great service and response time.
13 de julio de 2026
Opinión espontánea
Respuesta de Miiskin
Hi Jessica, thank you so much for your kind words!
We're thrilled to hear you had a great experience with our service and response time. Thanks for choosing Miiskin!
Regards,
Kimberly
Miiskin Customer Service
Fast and easy
14 de julio de 2026
Opinión espontánea
Respuesta de Miiskin
Hi Pete, thank you for the feedback!
We're so glad the process was fast and easy for you.
Our team appreciates your preference!
Regards,
Kimberly
Miiskin Customer Service
Outstanding and efficient experience
The experience was efficient, straight forward, and fast. I submitted my consultation request and medical history at 9:00 AM and had a response by noon the same day. Outstanding!
6 de julio de 2026
Opinión espontánea
Respuesta de Miiskin
Hi Gary,
We are so glad the process felt quick and straightforward, from submitting your consultation to getting a response back in 3 hours.
Welcome to Miiskin, and thanks again for taking the time to leave this review.
Kind Regards,
Kimberly
Miiskin Support Team
2 Years of Excellent Care and Results
I've been using Miiskin's online dermatology service for over 2 years, and I've had a great experience. I started using it because of my hair loss, and Dr. Anna Chacon prescribed minoxidil, which has been helping me significantly. I'm very happy with the results so far.
The app is incredibly easy to use, the response time is fast, and the entire process is convenient. The pricing is also very reasonable. If you're looking for an affordable and reliable online dermatology service, I highly recommend Miiskin.
29 de junio de 2026
Opinión espontánea
Respuesta de Miiskin
Thank you for the lovely review, Ana!
It's wonderful to hear you've been on this journey with us for over 2 years, and that Dr. Chacon has been able to help you make progress. We're so glad the app has made the process easy, fast, and convenient along the way. Your continued support means the world to us, and we're committed to keep improving Miiskin so it serves you even better. On behalf of Dr. Chacon and my team, thank you for your comments!
Warm regards,
Kimberly
Miiskin Support Team
I received a fast response to my skin…
I received a fast response to my skin condition.
1 de julio de 2026
Opinión espontánea
Respuesta de Miiskin
Thank you for sharing, Richard!
A fast response is exactly what we aim for, and we're so glad you had that experience with Miiskin.
Warm regards,
Kimberly
Miiskin Support Team
Fantastic discovery!
This was a fantastic discovery! I was going to have to pay almost $250 out of pocket just for an in-person dermatology consultation at a clinic in my town, and then I discovered miiskin. All in all, with the telehealth appointment and my medications, I paid about $160 ($60 for the appointment and $100 for the meds), and the whole process was so much more convenient. I got the appointment same day, sent in pictures of my face, and within hours had a prescription ready to be filled, which was then delivered to my house by Amazon pharmacy within 2 business days. I'm really impressed and don't think I'll go back to standard in-clinic care if I can help it.
28 de junio de 2026
Opinión espontánea
Respuesta de Miiskin
Thank you for such a detailed review, Kathleen!
Finding an option that's not only more convenient but also more affordable is exactly what we hope for everyone who chooses Miiskin.
On behalf of the doctor and my team, we're so glad you gave Miiskin a try!
Warm regards,
Kimberly
Miiskin Support Team
It was great!!
It was great!!! The response and turn around time to get my prescription was quick.
8 de junio de 2026
Opinión espontánea
Respuesta de Miiskin
We're so happy to hear that, Roslyn, thank you for sharing!
Fast, hassle-free service is exactly what we aim for, and we're so glad the experience lived up to that. Reviews like yours make our day!
Warm regards,
Kimberly
Miiskin Support Team
This was such an easy process to get a…
This was such an easy process to get a topical steroid for my GA symptoms. I do not have health insurance and for $170 I got an appointment and meds for a month! So happy with the service.
30 de mayo de 2026
Opinión espontánea
Respuesta de Miiskin
Hi Mellisa,
Thank you so much for your kind words! We're thrilled to hear the process was so easy for you, and that you were able to get the care you needed quickly and affordably. Making dermatology accessible is exactly why we do what we do. We really appreciate you sharing your experience!
Warm regards,
Kimberly
Miiskin Support Team
Excellent service
Dr. Anna Chacon is a great Dermatologist. She was professional, knowledgeable, and responsive. She took the time to review my concerns, explained the treatment plan clearly, and made the process easy. I appreciate her help and would highly recommend Dr Chacon and Miiskin.
30 de mayo de 2026
Opinión espontánea
Respuesta de Miiskin
Thank you so much for your kind words, Chris!
It truly means a lot to the whole Miiskin team and to Dr. Chacon.
Hearing that your experience with her was professional, knowledgeable, and that she took the time to explain your treatment plan clearly is exactly the kind of care we strive to provide.
We really appreciate you sharing your experience!
Kind regards,
Kimberly
Miiskin Support Team
App doesn't work
App doesn't work. No phone number to call. Claim to be efficient, streamlining service, and it's not.
10 de abril de 2026
Opinión espontánea
Respuesta de Miiskin
Hi there,
We're sorry to hear about your experience. That's not the smooth, efficient experience we aim to provide. Any time you have an issue we are happy to assist, support@miiskin.com.
Warm regards,
Kimberly
Miiskin Support Team
Super easy with great customer service
Super easy and for a totally virtual experience they are amazingly responsive. I am super happy with my visit and would highly recommend them to my friends and family
17 de noviembre de 2025
Opinión espontánea
Total waste of money
Total waste of money. I would give less than 1 star if I could. Got nothing for the money I spent.
16 de octubre de 2025
Opinión espontánea
Scam
If I could give 0, I would! I asked for a specific medication I have taken for two years. Due to the company closing, I needed a new provider to prescribe it. I was very clear about what I needed and why. They sent me a topical cream that does not work for me. They said they sent a prescription to my pharmacy, but it never happened! I did not buy their cream, but they took my money! They want you to buy their home brand cream ( expensive btw ) Scammer!
Edit : no they advertise their own house brand, and again i even did send my latest prescription from another compagnie ! Stop trying to made up false story's ! You did even false diagnose me !
11 de junio de 2025
Opinión espontánea
Respuesta de Miiskin
Hi
Thank you for your feedback. I’m sorry to hear about your experience, but I’d like to clarify a few important points, as there appears to be a misunderstanding.
Miiskin does not sell medications and does not have any home brand products. All prescriptions are written by independent dermatologists and sent to third-party pharmacies selected by the patient. Payments made on our platform are for the dermatologist’s consultation and care—not for any medications, which are paid for directly at the pharmacy.
The dermatologists on our platform are independent healthcare professionals who always aim to act in the best interest of their patients. If a requested medication is appropriate and safe for the patient’s condition, they are fully able to prescribe it. However, they may recommend alternatives if their clinical judgment suggests a different treatment would be more effective or safer.
It also seems that you may not have followed up with your dermatologist regarding the outcome of your consultation. Each consultation includes a complimentary follow-up period during which you can message your dermatologist with any concerns or questions.
If your pharmacy has not received the prescription, please don’t hesitate to contact our support team at support@miiskin.com so we can look into it and help resolve the issue.
Kind regards,
Daniel
Miiskin Support
Miiskin only works with one RX company
Miiskin only works with one RX company. They make it seem as if you are consulting with a doctor but they will not not prescribe based on your actual skin needs and instead sell you products from a company called Skin Medicinals.
27 de marzo de 2025
Opinión espontánea
Liars and Scammers
I asked for a certain prescription like they asked. And they prescribed me with a different medication. I asked them to change it or give me a refund and its not the one I want. They said they wont change it and wont give me a refund.
30 de mayo de 2024
Opinión espontánea
Respuesta de Miiskin
Dear Salem,
Thank you for taking the time to share your feedback. Your experience is important to us, and we strive to ensure that all users have a positive experience with our platform.
Miiskin partners with third-party healthcare providers who are independent and responsible for delivering high-quality and safe care, including determining the most suitable medications for each scenario. Our role is to facilitate the connection between patients and these providers; we do not interfere with their medical practice decisions. As such, requesting them to change a prescription or issue a refund directly would be outside our scope and would constitute interference in their professional judgment.
We noticed that you have also left two other one-star reviews simultaneously, which we assume cover the same experience, and chose not to share details for these reviews. Similar reviews were made by accounts at the same time for other companies. While we understand that you were unhappy with the experience, you do need to adhere to Trustpilot's terms and conditions regarding fair and balanced feedback.
We genuinely empathize with your situation and encourage you to reach out to the healthcare provider who issued your prescription directly. They are best positioned to address your concerns and provide the assistance you need.
Thank you for understanding, and we hope to have the opportunity to improve your experience with Miiskin in the future.
Best regards,
Miiskin Customer Support Team
Terrible customer service
Terrible customer service. Over priced would never recommend
24 de mayo de 2024
Opinión espontánea
They scammed me and took my money
9 de junio de 2024
Opinión espontánea
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