I placed an ordered for couple of item over the phone and Julia who served me was very helpful ,I collected my items from the store and she was friendly, welcoming and efficient.
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Rachael was our advisor and her knowledge was great, her advice was spot on and she made the overall experience very good. I will recommend to my friends. Thank you Rachael.
La empresa ha respondido
I took my 90 yr old Dad who had do far resisted getting a mobility aid even though his balance is getting worse and he was starting to loose his confidence We walked into the shop and spoke to And... Ver más
La empresa ha respondido
Took my dad this morning to Heywood for a mobility scooter . Julia was lovely patient and very knowledgeable of whic one would be best for my Dad. Julia is now bringing one to the home next week. Ve... Ver más
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Información sobre la empresa
Escrito por la empresa
Specialist of mobility, disability and healthcare products. Incontinence Solutions, Wheelchairs, Stairlifts, Mobility Scooters, Adjustable Beds and Bathlifts.
Información de contacto
Millercare Service Centre Alexander House 38 Churchill Way, BB9 6RT, Lancashire, Reino Unido
- 0800 6528533
- contact@millercare.co.uk
- millercare.co.uk
4,9
Excelente
349 opiniones
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Julia at Millercare Heywood was…
Julia at Millercare Heywood was absolutely brilliant! She is professional, friendly and a great asset to the company!
20 de febrero de 2026
Opinión espontánea
Respuesta de Millercare
Dear Pat,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia has been absolutely brilliant, professional and friendly whilst assisting you. We will pass on your kind words to the Heywood team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
New Mobility scooter
my wife has just taken delivery of her mobility scooter from millercare, the staff where very good and took the time to show us both how the scooter folded and worked it was no trouble at all thank you so much
20 de febrero de 2026
Opinión espontánea
Respuesta de Millercare
Dear Ron,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how the staff have been very good, taking their time to show you the folding mobility scooters. We will pass on your kind words to the Heywood team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Had several visits to the Heywood…
Had several visits to the Heywood branch and was delt with by both Alasdair and Julia. They could not have been more helpful and went the extra mile (plus some).
Great service and advice.
4 de febrero de 2026
Opinión espontánea
Respuesta de Millercare
Dear Ged,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia and Alasdair have always been helpful and gone the extra mile on every visit. We will pass on your kind words to the Heywood team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Great service and product knowledge.
Even though Richard was with other customers I was greeted and invited to wait and okayed to look around.
Richard was very helpful showing me the products I had gone to buy and very thorough in his explanations of differences between similar items.
I came away feeling that I had got the best product that best met my father's needs.
Having seen the range of available mobility and independent living products supplied by Millers I shall definitely be visiting the Blackpool Shop again or but online.
30 de enero de 2026
Opinión espontánea
Respuesta de Millercare
Dear Mrs Bingham,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Blackpool branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Richard was very helpful, greeting and inviting you to look around whilst showing you the products for your father. We will pass on your kind words to the Blackpool team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Efficient helpful service with a smile
We first went to the store on Crabtree street Della was wonderful showing us all the recliners, but she hadn’t got the 4 motor ones. We went to the shop in Oswaldtwistle where they have a good range everyone in that store was so helpful and we purchased two chairs and our friend with us purchased the same one. Delivery was brilliant the lads couldn’t have been more careful and helpful couldn’t praise the company enough.
17 de diciembre de 2025
Opinión espontánea
Respuesta de Millercare
Dear Maureen,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Blackburn and Oswaldtwistle branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read about how Della initially assisted you, and then the team at Oswaldtwistle assisted you with a new rise and recline chair. A brilliant delivery by the White Glove Team then followed this up. We will pass on your kind words to the Blackburn and Oswaldtwistle team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Issues resolved very quickly
Miller Care transported my electric bed from old house to my new house as it needed being taken apart and they had engineers to deal with it.
I initially had issues with the set up of it and after reporting it their Service Manager Neil addressed it immediately and resolved my issues very quickly.
Much appreciated
28 de enero de 2026
Opinión espontánea
Respuesta de Millercare
Dear Patrick,
Thank you for taking the time to leave a review and for outlining your experience.
Following your feedback, our Customer Resolutions Manager has made attempts to contact you directly to gain a clearer understanding of the concerns raised and to explore how the matter could be addressed. Unfortunately, we have not yet been able to speak with you yet.
We take all feedback seriously and believe that the most constructive way to review any concerns is through direct discussion, where the full context can be properly understood and responded to.
Should you wish to continue this conversation, we would welcome the opportunity to speak with you. You can contact our Customer Resolutions Manager on 01254 356565 or via email at customerservice@millercare.co.uk.
Regards,
Millercare Customer Service Team
Absolutely brilliant
Absolutely brilliant - Kelly from the leyland store is an absolute gem! Fantastic customer service and helped every step of the way - simply brilliant
19 de diciembre de 2025
Opinión espontánea
Respuesta de Millercare
Dear Colin,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Leyland branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Kelly has been such an absolute gem whilst providing fantastic customer service, helping you every step of the way. We will pass on your kind words to the Leyland team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
My Mother purchased a recliner chair…
My Mother purchased a recliner chair from this company. The chair stopped working all of a sudden and it was reported to them. Even though the chair was out of warranty (even though on Repose website it states a 5 year warranty) my mother was told that she would have to pay a call out charge (fair enough). When the engineer eventually turned up he blatantly was blaming her for a wire that had come loose. He then then said he would have order a "full" part(at an extra cost of £250 i may add) he promised full communication with my mum (which didn't happen) phone call after phone to their service department, where training is needed, eventually she had an install date. We were now 6 weeks after the 1st phone call, and when the engineer arrived he then said she needed a new handset at a cost of £70! (Not diagnosed at 1st visit?) My mum felt pressured and bullied into paying this. This company obviously is ripping the vulnerable and elderly off, avoid at all cost!!
3 de noviembre de 2025
Opinión espontánea
Respuesta de Millercare
Dear Paul,
We are very sorry to hear about your experience and the concerns raised regarding your mother’s recliner chair. We take all feedback seriously and would like the opportunity to discuss this matter with you in detail to better understand what happened and see how we can resolve it.
Please contact me directly on 01254 356565 or via email at customerservice@millercare.co.uk
at your earliest convenience.
Kind regards,
Neil
Great experience of Millercare and…
Great experience of Millercare and especially Julia in role Heywood Branch. Helped us buy a reclining chair for disabled parents and was very patient and knowledgeable on 3 separate visits. Delighted with the purchase and was given great help and advice.
11 de diciembre de 2025
Opinión espontánea
Respuesta de Millercare
Dear Adam,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia provided such a great experience whilst assisting you with a rise and recline chair for your parents. We will pass on your kind words to the Heywood team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Exceptional 👍
I did a review into the company last week and given it a 3 star. The reason for the 3 star review is that I have a mobility scooter, through Motability, and I felt the good service from the store, didn’t extend to the repair centre. I am extremely pleased to say, Millercare, have sorted out all the problems I was having. With what a very friendly chap from Millercare service centre called Neil said to Motability, Motability agreed, that I could come out of the 3 year lease, early, without any early termination fee. Not only that, but what Millercare have also done is brought round the scooter that I am looking to get, and loaned it to me for the weekend. I am absolutely delighted with this. My faith in Millercare has been fully restored to the 5 star status. Once again. Very happy.
11 de diciembre de 2025
Opinión espontánea
Respuesta de Millercare
Dear Glen,
Thank you for taking the time to update your review and share your experience.
We are very pleased to hear that the issues you were facing have now been fully resolved and that the support from our Service Centre helped Motability bring your lease to a satisfactory conclusion. It is great to know that having the replacement scooter brought to you and loaned for the weekend has made a positive difference.
Your feedback is genuinely appreciated. Restoring your confidence in Millercare is important to us, and we are delighted to have achieved that. If you need any further assistance as you move forward with your new scooter, our team will be more than happy to help.
Thank you again for your kind words and for reinstating your five-star rating.
Regards,
Millercare Customer Service Team
Great service very knowledgeable about…
Great service very knowledgeable about the equipment, purchase and delivery went through quickly and smoothly.
10 de diciembre de 2025
Opinión espontánea
Respuesta de Millercare
Dear Robert,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Blackpool branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how you received such great service with the staff being very knowledgeable and the whole process being smooth. We will pass on your kind words to the Blackpool team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Had a great visit to miller are today…
Had a great visit to miller are today to get my dad a walking stick. A lovely lady called Julia was really helpful and pleasant.
9 de diciembre de 2025
Opinión espontánea
Respuesta de Millercare
Dear Jane,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia was helpful and pleasant whilst assisting you and your dad with a walking stick. We will pass on your kind words to the Heywood team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
We can’t thank Millercare enough for…
We can’t thank Millercare enough for their quick response in supplying a bed (within 24hrs), after being let down by another supplier. Phil & Jordan were very helpful, friendly and spent time demonstrating how the bed works. They are role models for Millercare.
I have no hesitation in recommending Millercare to friends and family.
2 de diciembre de 2025
Opinión espontánea
Respuesta de Millercare
Dear Ros,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how we were able to supply a bed within 24 hours, with Phil and Jordan being very helpful, friendly and providing time to demonstrate how the bed works. We will pass on your kind words to the team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
From the 1st time to even now there…
From the 1st time to even now there cheeking to make shore all is OK. There so fantastic and all is well. The scooter is perfect and no problem. There was no prisher on me to get anything and I saw what I wanted and it's just right for me. So thank you.
30 de abril de 2025
Opinión espontánea
Respuesta de Millercare
Dear Marcus,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how were provided with such great customer service. We will pass on your kind words to the team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Thankyou Julia always very helpful and…
Thankyou Julia always very helpful and polite always shop at Heywood Branch
27 de noviembre de 2025
Opinión espontánea
Respuesta de Millercare
Dear Elizabeth,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia was very helpful and polite whilst assisting you. We will pass on your kind words to the Heywood team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Good service from Denise and Lucy for…
Good service from Denise and Lucy for my wife's ibis manual wheelchair. Would recommend this company in future anyone in need.
7 de noviembre de 2025
Opinión espontánea
Respuesta de Millercare
Dear Anthony,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Oswaldtwistle branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Denise and Lucy provided such a great service with your wife's ibis manual wheelchair. We will pass on your kind words to the Oswaldtwistle team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
excellent service
I was served by Julia ordered a wheelchair and the next day it was delivered to the door.
24 de octubre de 2025
Opinión espontánea
Respuesta de Millercare
Dear Brenda,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia provided such excellent service whilst providing a next-day delivery to your door with a wheelchair. We will pass on your kind words to the Heywood team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
These lovely ladies helped me sort a Fabulous Chair and saved my Holiday
These lovely ladies helped me to get out of a Terrible Situation. I travelled up North to visit my Mum and take my Daughter to a Music Concert whilst there. Unfortunately before I travelled up my Chair broke down ?
So when I arrived I had no Chair to use ? My Mum rang the Shop to ask if they had any Electric Chairs to suit my Needs that are available to buy and take immediately? They got 4 chairs charged and ready to go !
We were successful and I came away with a Chair that suited all my needs. These Ladies gave us such good advice and really listened to. We can’t thank them enough for turning an upsetting situation into a Happy Outcome !
So thanks Ladies , I highly reccomend you ! X
28 de octubre de 2025
Opinión espontánea
Respuesta de Millercare
Dear Kimberley,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how we were able to assist you with a new chair that suited your needs whilst you were travelling to a music concert. We will pass on your kind words to the team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Reclining chair service
Dan was excellent. Serviced our electric reclining chair. Was very professional and polite.
30 de octubre de 2025
Opinión espontánea
Respuesta de Millercare
Dear Brian,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Service Centre. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Dan was excellent, professional and polite whilst servicing your rise and recline chair. We will pass on your kind words to the Service team; they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Arranged for my wife's stairlift to be…
Arranged for my wife's stairlift to be serviced by Millercare Bury. The chair was working OK but was advised a wire was not functioning properly and would not be able to do the service which we had paid for upfront. Was quoted £85 to replace the wire and the service would be carried out at the same time, we told them to go ahead. Three weeks later I was told the new part would cost £254 which had to be paid now, making a total of £369. We agreed to this only to find out that the part was not yet ordered and had to be paid for before they went ahead. That's six weeks after the original service was ordered. We then decided that in view of the terrible and unreliable customer service provided we would take our custom elsewhere, losing the original service charge of £115.
The above problem has now been resolved to our mutual satisfaction thanks to Neil at customer services. We can now thankfully continue our long relationship with Millercare who in the past have served us well.
21 de octubre de 2025
Opinión espontánea
Respuesta de Millercare
Dear George,
Thank you for giving us the opportunity to investigate this matter and resolve the initial issues you raised. We’re very pleased to hear that the situation has now been resolved to your satisfaction and that you’re happy to continue your long-standing relationship with Millercare.
We truly appreciate your patience and understanding while we worked to put things right. Your feedback has been invaluable in helping us review our processes and ensure we continue to deliver the high standard of service our customers expect.
It’s always our goal to provide reliable, responsive support, and we’re delighted that Neil and the team were able to assist you in reaching a positive outcome.
Thank you once again for your continued trust in Millercare. We look forward to serving you in the future.
Kind regards,
Millercare Customer Service Team
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