Beställde 3 st Portable Microsoft till barnbarnen. Det skulle bifogas en "Base" att ställa det på. Dessutom i den lilla bifogade foldern står det "Compact storage Easy to carry". Det bifogade inte!!!... Ver más
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Consulta las opiniones de los clientes
I haven't received my microscope (bought for my son as a gift) yet, but I am really impressed by the customer experience at MiniLabsters! I made my purchase but then got targeted with an email contain... Ver más
I ordered and then realised that my grandson was getting the microscope from his other grandparents so I emailed before it was sent out. Francis responded immediately and refund made without any hassl... Ver más
I bought the pocket microscopes for my nieces birthday but neglected to find the postage times. After discovering that they take a little longer than I'm used to, I decided to pursue a refund. Custo... Ver más
Información sobre la empresa
- Juguetería
- también en la categoría
- Fabricante de juegos y juguetes
- Microbiólogo
Escrito por la empresa
At MiniLabsters we want to show kids how much fun learning can be, with interactive and educational toys!🔬🌏
Información de contacto
Estados Unidos
- info@minilabsters.com
- minilabsters.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very friendly and helpful
I haven't recieved my order yet, but I made a mistake and ordered 2 instead of 1. They fixed my mistake immediately. Refunded half of the order and seem very friendly. I'll update my review after receiving the mini scope.
Emailed about shipping to Canada,and i…
Emailed about shipping to Canada,and i received a quick reply to my question.
Great customer service
Great customer service, polite and quick to reply!
My purchase was marked as delivered but…
My purchase was marked as delivered but never showed up. I emailed customer service and they got right back to me. They sent a completely new order free of charge, I’ll let you know if it arrives.
Awesome Customer Service Support
My ordered said it was delivered, but I never actually received it. I emailed their customer service, and Marc was super helpful! He immediately sent me a new order. The customer service was quick, very kind and polite, and super helpful. I am so so excited to get the package! I just know my kids are going to love it!
SERVICE APPRECIATED
I accidentally ordered more MiniLabsters than I needed. It was charged immediately to my credit card HOWEVER I reached out to the Company and they were fantastic with their help in resolving my issue. Thank you your service was great!!
Great Customer Service
There was an error in my purchase, in fact I accidentally bought an extra item but I only realized this error when completing the transaction. So I wrote an email to the information team and in just a few hours I had already received a refund and the whole problem was solved. A truly effective team! Special thanks to Marc!
Excellent Customer Service
Excellent Customer Service; very quick with helping me with my query. Looking forward to receiving the mini microscope, my son is going to love looking for critters in the garden!
Such a great product and the best customer service
A really brilliant product and when I needed assistance from customer service - the response was swift and was resolved immediately. Would definitely recommend this company
Very fast and kind service
Very fast and kind service when there was a problem with the order. This was my first but definately not last time ordering from them!
These mini scopes are perfect
Great communications and service
I love the products this company has. Really great quality! Several family members have purchased the mini microscope and we have trouble getting it off the adults to let the kids use it .
I had a slight mishap with my order ( my fault ) so emailed them and got a quick reply with a great solution. Really good comms and nice people to work with
Great customer service
Great customer service. After placing my order I realized I used an incorrect shipping address so I reached out via email to customer service about changing
the shipping address. Their customer service replied to my email within minutes, confirmed with me the corrected shipping address. It certainly gave me confidence in doing e-commerce with this company.
10/10
Customer support was extremely helpful, and responded in a very timely manner
Great customer service
The customer service was very helpful
I needed corrections in my shipping information and these were made quickly, accompanied by such nice communication.
This is so much fun
This is so much fun! It does work best when looking at specimens under a piece of glass. So definitely get the slides if you don't already have something similar.
The kids enjoyed the most!
It’s so cool to be able to see details of living things through the microscope.
Refund
I ordered and then realised that my grandson was getting the microscope from his other grandparents so I emailed before it was sent out. Francis responded immediately and refund made without any hassles. Such an ex company to deal with and hope I can purchase again soon. Thanks Frances you’re a gem :)
Great and prompt
Purchased two mini microscopes and then clicked a button and it automatically charged me for more. Which wasn't great however when I got in touch the response and refund was immediate, which is rare in the days of the customer service cogs.
Totally understand that mistakes happen but it's how organisations respond to it.
Service was fantastic.
Customer service was excellent
Customer service was excellent! They helped me get the correct order (I ordered wrong)!
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