MiniLabsters Opiniones 

264
•
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Beställde 3 st Portable Microsoft till barnbarnen. Det skulle bifogas en "Base" att ställa det på. Dessutom i den lilla bifogade foldern står det "Compact storage Easy to carry". Det bifogade inte!!!... Ver más

Valorada con 5 estrellas sobre 5

I haven't received my microscope (bought for my son as a gift) yet, but I am really impressed by the customer experience at MiniLabsters! I made my purchase but then got targeted with an email contain... Ver más

Valorada con 5 estrellas sobre 5

I ordered and then realised that my grandson was getting the microscope from his other grandparents so I emailed before it was sent out. Francis responded immediately and refund made without any hassl... Ver más

Valorada con 5 estrellas sobre 5

I bought the pocket microscopes for my nieces birthday but neglected to find the postage times. After discovering that they take a little longer than I'm used to, I decided to pursue a refund. Custo... Ver más

Información sobre la empresa

  1. Juguetería
  2. también en la categoría
  3. Fabricante de juegos y juguetes
  4. Microbiólogo

Escrito por la empresa

At MiniLabsters we want to show kids how much fun learning can be, with interactive and educational toys!🔬🌏


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

264 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

Todas las opiniones

(264)

1 opinión en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Smaller than expected. Hardly "sturdy".

Bought the Fort Kit.
We got a set of plastic ball connectors and rods, yes. The connectors seem much smaller than pictured, and the builds seem quite flimsy. My 10-year old can connect the bits, for the 5-yo it's not at all easy. They can still build stuff and have fun with it, yes, but the set REALLY isn't worth even the reduced price. Bought two sets to give one to friends, will not be doing that as I do not like to give gifts of poor quality. Honestly, the impression I got was of a cheap rip-off of a better product.

26 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Awesome customer service!

I haven't received my microscope (bought for my son as a gift) yet, but I am really impressed by the customer experience at MiniLabsters! I made my purchase but then got targeted with an email containing a discount code. After querying this with MiniLabsters, I was immediately refunded the discount amount with no questions asked. Great service and I am sure my son will love his present! Thank you!

31 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service…

I purchased 3 mini-microscopes for grandchildren for Christmas this year. The girls, ages 6 and 8 are having a lot of fun with theirs. When it was discovered that the 3rd microscope did not work. I received prompt and friendly customer service and a replacement has been sent.

15 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best customer service ever!

My young grandson was delighted with his mini microscope. But it slipped out of his hand and fell on the floor chipping part of the plastic around the lens. I wrote MiniLabsters to see if I could get a replacement part. They responded immediately and offered to replace the unit. Best customer service ever!

19 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant

Brilliant. Customer service people couldn’t do enough for me, sorted out an issue, quickly, friendly and efficiently, making my grandson so happy. I have no problems recommending this company. 5 stars!

13 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mini scopes

The customer service provided a video to help enhance our experience using the mini scopes and was also kind, courteous and fair. Thank you!

18 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had issue with shipping

Had issue with shipping, where the package was not delivered to my address and was returned, exchanged few emails and they returned the money.

13 de enero de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great Customer Service

I ordered 2, one for my son and one for my nephew. The light on the one I gave to my son stopped working after a couple of hours. I sent an email about the defective product and was very promptly sent a new one. The one I gave to my nephew worked great, they are very easy to use. They are so much fun!

11 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great gift for ANY age !

Got this as a 34th birthday gift for my fiancé and we are absolutely THRILLED. I wasn’t sure how good it would be at that price point (and I got it on new year sale) but it’s amazing. We couldn’t stop looking at everything in our apartment - table, hair, leaves, paper towels, covid mask, salt, chili flakes, bones, counter top, our own skin/tattoos, a roach that intruded on us D: I will say I wish there were lower-magnification views available (less zoomed in). Also, heads up it doesn’t totally seem like the video where you can just run up to random stuff, it seems like it has to be something flat? Unless we haven’t figured it out yet….We just got it today, I’ll update if it turns out I was using it wrong. So excited to go outside with it in the day time!

11 de enero de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great customer service, takes really long to ship

Ordered three microscopes to give as gifts. They unfortunately didn’t arrive on time which was a bummer. I emailed to return them and get a refund and customer service replied within a day and offered 50% refund rather than me having to pay for shipping. I kept the microscopes and will gift them later. Really appreciate customer service responding so quickly. Would recommend ordering well ahead of time (months even) if you have a specific date in mind

8 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good product, good customer service

I ordered two mini microscopes, one for my son, and one for my niece. Unfortunately, one arrived broken. The lens inside had a deep crack, rendering it unusable.
However, I reached out to customer service. I explained that shipping had damaged the product. They offered to send me another mini microscope free of charge.
I am very happy with their product. Both my niece and my son love their microscopes. And I am very pleased with their prompt and responsive customer service.

7 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer Service

I purchased a microscope for my son, and I was quite impressed with the magnifying capability! The product I receive did have a broken battery compartment, which I was bummed about, but they replaced it immediately, free of charge! I can't wait for my little guy to explore with this gadget!

5 de enero de 2024
Opinión espontánea

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