Minka Dink London Opiniones 

I order a bikini for my daughter’s birthday and the parcel arrived empty! I contacted royal mail and they need Minka dink to claim. I have emailed 3 times, messaged on insta and now commented on a post. Appalling customer service!

UPDATE: Customer services contacted me and mentioned that there is an issue with emails being received from 1 member of the customers services team and they are investigating. I received a full refund and 10% off voucher.

Fantastic brand - gorgeous clothes, great quality. Really helpful customer service team when I had to refund a gift to get a different size. Recommend to everyone!!

Very poor customer service. Which is unfortunate because I really support the brand's ethics, and the clothes are really cute. It takes days to receive a response with no apology for the delay. I returned a garment without a label which they said was ok, but haven't received the refunded amount yet and it's been over a week now. Really disappointed as I have emailed them, and followed up but no response still! Even reached out via Instagram before to receive a response from my emails! Garments are cute but for one of my tops I noticed that the thread was loose after only a couple of wears so I had to cut it off unfortunately. It's still wearable but the quality is disappointing considering the price. It is very unlikely that I will be buying again and will be discouraging my friends from buying. Such a shame.

No communication from Minkadink re query about returned item . They haven’t responded to my email or insta message to them .
There are a few negative comments on here about their customer service but I really cannot understand how there are many more positive comments on here about their customer service !

I haven’t experienced ANY customer service from them yet so how can this be ? Makes no sense to me .
I’m really worried have lost my money here .
Should have stuck to shopping from established High Street shops who do operate some sort of customer service when things go wrong.

Great independent retailer. The shorts I purchased are of exceptional quality. I initially bought a pair a size too large and the process for changing them to a smaller size was made very easy. Customer care is excellent and communication faultless. Thank you.

Hiya, I'd like to congratulate the Minka Dink pop-up store in Kings Road for their very understanding approach. I came in with my daughter to return an item, and the team were exceptional. They were very polite and I really appreciated their customer friendly approach. Many thanks.

This is the first time I purchased from Minka Dink & I must say, it was so easy to communicate with the girls. The jeans (with white stitching) I’ve purchased are absolutely brilliant! The quality is just superb & most importantly, my daughter loves them. I will most definitely buy from them again. Very cool items online!

Such a great independent retailer! The clothing is amazing quality and the team were so helpful. Would definitely recommend!

This is a great independent company with great clothes. But more than that they have proved themselves to be excellent customer service ambassadors!! You only know the true worth of a company when things don’t go according to plan and the team at Minka Dink will go that extra mile to always ensure the customer is at the heart of everything they do. Thank you Minka Dink you made me feel like I really matter to you.

This is a fantastic brand!! My daughter absolutely loves their styling and the quality is superb.
The customer service and after care of their customers is 5 star.
I would definitely recommend Minka Dink to anyone thinking about purchasing their goods.
I only wish I was 30 years younger to wear it myself.

From the quality to the packaging, I’ve been so beyond impressed with Minka Dink and I’m so excited to wear my new pieces. What a fantastic team and brand, I’m looking forward to buying more 🩷

The team at Minka Dink couldn’t have been more helpful in speeding to the aid when I forgot my daughter’s birthday. They were so kind and expeditiously sorted my order so that my forgetful error went unnoticed! Stunning jeans and a beautiful top, perfect for gorgeous girls. An absolute must…

Love all the clothing, such great quality and so easy to wear. Especially love the knitwear! Very helpful customer service too!

The best quality, most versatile clothing brand I know! I wear their cardigans and shirts daily for work and pair them with their jeans at the weekend for an effortless look! Will buy over and over again <3

Love Minka Dink - I have multiple items from the brand, from a cute blouse to a couple pieces of cosy knitwear! Love them all

Ordered the dual zip hoodie for a Christmas present and it had a big hole in the arm. The company then offered a 30% refund for me to keep the cardi and I presume sew it myself. The customer service has been very poor. I am still waiting on the returns label

Love this company. Fantastic customer service, above and beyond. Ordered a beautiful shirt for my daughter. Then ordered it again for my son’s girlfriend. Love it ❤️

APPALLING! ordered the dual zip up hoodie and it had holes in it.

Appalling delivery, not despatched same working day as advertised (but several days later) and despite paying expedited delivery and ordering before the Christmas deadline this company have made no attempt to even try!