Ordering Process: Seamless. Delivery Process: The delivery service provider was horrible. Order: 1/10. Based on the previous order with MINT, I was told my clip-on was not sitting well because it... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
My experience with Mint was smooth and swift. They were quick to respond and happy to answer all my questions. I highly recommend MintEyewear.
Absolutely great packaging and quality. The frames fit so perfectly and have helped my eyes significantly (I got the Fatima blue light glasses). My only problem was with the delivery, communication wa... Ver más
La empresa ha respondido
I almost gave up on the order as it took so long to be delivered to me. I had to send reminders via email. My candid suggestion will be that you do follow up on all orders if possible make your cus... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Mint Eyewear has transformed the eyewear shopping experience in Nigeria and UK, offering a range of high-quality, functional, and affordable eyewear options. With virtual try-on and multiple lens options for optical glasses, as well as screen glasses to combat eye fatigue, Mint Eyewear provides exceptional convenience and accessibility to customers. The company also offers comprehensive eye tests, making it easier for customers to get the right prescription and enjoy optimal vision. Mint Eyewear's commitment to quality is evidenced by the positive feedback from satisfied customers who appreciate the company's attention to detail and excellent customer service. Whether you're looking for prescription glasses, screen glasses, or stylish frames, Mint Eyewear has something to meet your needs. One of the standout features of Mint Eyewear is its virtual try-on option, which allows customers to see what different frames will look like on their faces without having to try them on physically. This feature saves time and makes it easier for customers to find the perfect frame. Another advantage of choosing Mint Eyewear is the company's range of lens options. Whether you need single-vision, bifocal, or progressive lenses, Mint Eyewear has a range of options. In addition, the company offers blue light-blocking lenses to help reduce eye strain and fatigue from screen use.
Información de contacto
Lagos Mainland, 100001, Lagos, Nigeria
- +2348146883991
- hello@minteyewear.co
- minteyewear.co
3,7
Medio
162 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great customer service and an even…
Great customer service and an even better product
20 de agosto de 2023
Respuesta de Mint Eyewear Company
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and found our service to be professional. Providing a seamless and professional experience is important to us, and we're glad that we were able to meet your expectations. We appreciate your support and if there's anything else we can assist you with in the future, please don't hesitate to reach out.
Respuesta de Mint Eyewear Company
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and found our service to be professional. Providing a seamless and professional experience is important to us, and we're glad that we were able to meet your expectations. We appreciate your support and if there's anything else we can assist you with in the future, please don't hesitate to reach out.
The quality of the products meets my…
The quality of the products meets my expectations
14 de julio de 2023
Opinión espontánea
Respuesta de Mint Eyewear Company
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and found our service to be professional. Providing a seamless and professional experience is important to us, and we're glad that we were able to meet your expectations. We appreciate your support and if there's anything else we can assist you with in the future, please don't hesitate to reach out.
Respuesta de Mint Eyewear Company
Providing a seamless and professional experience is important to us, and we're glad that we were able to meet your expectations. We appreciate your support and if there's anything else we can assist you with in the future, please don't hesitate to reach out.
The packaging was great.swift delivery…
The packaging was great.swift delivery ..detailed notes… exceeded my expectations
14 de julio de 2023
Opinión espontánea
Respuesta de Mint Eyewear Company
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and found our service to be professional. Providing a seamless and professional experience is important to us, and we're glad that we were able to meet your expectations. We appreciate your support and if there's anything else we can assist you with in the future, please don't hesitate to reach out.
I Love IT!!!
The product was as advertised and well packaged. the delivery was also seamless and I hope to patronise them some more.
29 de junio de 2023
Respuesta de Mint Eyewear Company
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and found our service to be professional. Providing a seamless and professional experience is important to us, and we're glad that we were able to meet your expectations. We appreciate your support and if there's anything else we can assist you with in the future, please don't hesitate to reach out.
The best fr fr!
The WhatsApp rep was very helpful and sent a link to shop. On getting to the website, it was pretty to navigate and so straightforward. What I saw vs what I got was 💯
3 de julio de 2023
Respuesta de Mint Eyewear Company
We're delighted to hear that our WhatsApp representative was helpful and provided you with a link to our website. We strive to offer convenient and accessible customer support across various channels, and we're glad that you found the assistance valuable. Moreover, we're thrilled that our website was easy to navigate and straightforward, making your shopping experience smooth and enjoyable.
It's wonderful to know that the product you received exceeded your expectations. We aim to provide accurate and appealing product representations on our website, and we're delighted that it translated into a positive experience for you. Thank you for your kind words, and if there's anything else we can do for you, please don't hesitate to let us know. We appreciate your support and hope to serve you again in the future.
Everything was good and professional 👌🏽
1 de julio de 2023
Respuesta de Mint Eyewear Company
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and found our service to be professional. Providing a seamless and professional experience is important to us, and we're glad that we were able to meet your expectations. We appreciate your support and if there's anything else we can assist you with in the future, please don't hesitate to reach out.
The customer service is top notch
The customer service is top notch. A wrong order made but the response to it was very and got the exchange in 24 hours. I really like the Duke glass. The product is sleek and top notch
1 de julio de 2023
Respuesta de Mint Eyewear Company
We're thrilled to hear that you had a positive experience with our customer service! We apologize for the mix-up with your order, but we're glad to know that our team promptly addressed the issue and provided a quick exchange within 24 hours. Customer satisfaction is our priority, and we appreciate your patience and understanding. We're also delighted to hear that you're enjoying the Duke glass. Its sleek and top-notch design is meant to offer both style and quality. Thank you for your kind words and for choosing our product. If there's anything else we can assist you with, please don't hesitate to reach out.
Wonderful….
From the way the customer service was fast in responding to me, to the fast delivery service and then getting exactly what I ordered. I love everything about Mint.
30 de junio de 2023
Respuesta de Mint Eyewear Company
We're so glad to hear that you had a great experience with our customer service, fast delivery, and receiving the exact product you ordered! Your satisfaction is important to us, and we appreciate your kind words. We strive to provide exceptional service and make your shopping experience enjoyable. If there's anything else we can do for you, please don't hesitate to reach out. Thank you for choosing Mint!
Good
Good. I think your service is great. Although the product doesn't really meet up to my expectations.
22 de junio de 2023
Respuesta de Mint Eyewear Company
Thank you for your honest feedback. While we're glad to hear that you appreciate our service, we're sorry to learn that the product didn't meet your expectations. We strive to provide high-quality products that meet the needs and preferences of our customers, and we regret any disappointment caused. Your feedback is important to us, and we would like to understand more about your concerns. If you could provide us with specific details or reach out to our customer support, we'll do our best to address the issue and find a satisfactory solution for you. We value your satisfaction and appreciate your feedback as it helps us improve our products and services.
Respuesta de Mint Eyewear Company
Thank you so much for your positive review! We're delighted to hear that you are satisfied with our product. We understand the importance of timely delivery, and we're glad that your order arrived as specified. It's our goal to provide a seamless shopping experience for our customers, from the moment you place your order to the moment it arrives at your doorstep. We appreciate your support and hope to serve you again in the future. If you ever need any assistance, please feel free to reach out to us.
Respuesta de Mint Eyewear Company
Thank you for your wonderful feedback! We're thrilled to hear that you find our glasses unique and elegant. We strive to offer our customers stylish and high-quality products, so it's always rewarding to know that we've met your expectations. We appreciate your support and hope that your glasses continue to bring you joy and satisfaction. If you have any further questions or need assistance, please don't hesitate to reach out.
Mint Eyewear
It is a great fit and design
22 de mayo de 2023
Respuesta de Mint Eyewear Company
We're glad to hear that you're happy with the fit and design of the glasses! It's always a great feeling when a product meets your expectations. If you have any other feedback or if there's anything else we can assist you with, please feel free to let us know. We're here to help!
They delivered faster than…
They delivered faster than anticipated(the next day after ordering)
The shade is also as described....Wonderful experience overall
8 de mayo de 2023
Opinión espontánea
Respuesta de Mint Eyewear Company
Dear valued customer,
We're thrilled to hear that your order was delivered even faster than anticipated, arriving the day after you placed it. We understand the importance of timely delivery and are delighted to have exceeded your expectations in this regard.
It's also fantastic to know that the shade you received is exactly as described. We take great care in ensuring our products meet the highest standards of quality, and your satisfaction is our ultimate goal.
Thank you for sharing your wonderful experience with us. We truly appreciate your feedback and support.
Best regards,
Mint Eyewear Customer Support
Respuesta de Mint Eyewear Company
We're glad to hear that your order was delivered quickly, and we're thrilled that you find the glasses so handsome. Thank you for your feedback!
Respuesta de Mint Eyewear Company
We're glad to hear that you received exactly what you ordered and that you've been enjoying using it. Customer satisfaction is our top priority, and we're thrilled that you're satisfied with your purchase. Thank you for your positive feedback!
Looooove Mint
2 de mayo de 2023
Respuesta de Mint Eyewear Company
Thank you so much for your kind words! We're thrilled to hear that you love Mint. Our team works hard to provide high-quality products and excellent customer service, and it's incredibly rewarding to receive such positive feedback. We appreciate your support and look forward to serving you again in the future.
Delay from from Delivery agent
I almost gave up on the order as it took so long to be delivered to me.
I had to send reminders via email. My candid suggestion will be that you do follow up on all orders if possible make your customers aware of whatever development that may lead to delay instead of the customers to be asking first but when it's coming from you, no matter how long the customer may understand. However, my order later came and it was exactly what i ordered for nicely packaged.
Thank you Mint Eyewear.
22 de abril de 2023
Respuesta de Mint Eyewear Company
Dear valued customer,
We apologize for the delay in delivering your order and any inconvenience caused. We appreciate your suggestion regarding proactive communication and will work on improving our updates. We're glad your order arrived as expected. Thank you for your support.
Best regards,
Mint Eyewear Customer Support
Respuesta de Mint Eyewear Company
We're thrilled to hear that you found our service seamless and quick. Providing a smooth and efficient experience is a top priority for us, and we're glad that we met your expectations in this regard. Thank you for your positive feedback!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.