What was a very stressful situation, Cameron made the entire process very easy, he talked me through everything and really put my mind at ease, nothing was any trouble any time I rang. Chris organised... Ver más
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Consulta las opiniones de los clientes
Cannot thank Cameron and his colleagues enough. Both my parents were in a terrible crash (caused by another driver). Cameron and his team kept us well informed, making sure to phone us every step... Ver más
Rita Linsey from MIS was more than helpful to me and was so polite and unassuming in every way possible. I was told by my Insurance broker that I was loosing a protected life for a 100% non fault acc... Ver más
I called on a Sunday amid what could be a tricky weekend with nationwide protests to speak to the team at MIS claims. The lady I spoke to was Sandra who was exceptionally helpful and efficient... Ver más
La empresa ha respondido
Información sobre la empresa
- Aseguradora
- también en la categoría
- Seguros de accidente
Escrito por la empresa
MIS Claims Accident management, serving Northern Ireland & Ireland offer support to individuals involved in Non-Fault Accidents. Our services include 24/7 Helpline, insurance claims management, vehicle recovery & repair, and provision of replacement vehicles. Legal assistance for personal injury claims, loss of earnings and any other uninsured losses. Where possible we direct your claim against the fault insurer so you don’t have to claim through your own insurance . Dedicated customer support provides continuous updates and assistance. MIS Claims streamline the claims process, offering expert guidance, efficient service, ensuring clients experience minimal disruption and maximum peace of mind.
Información de contacto
37 Comber Road, BT16 2AA, Belfast, Reino Unido
- 02890410220
- joanne@misgroup.online
- misclaims.com
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Well done Cameron
I recently was involved in a no fault car accident. I informed my insurance company who passed me on to Cameron from MIS. The service I received was first class, he explained everything I needed to know, I had a courtesy car the same day, and an insurance assessor called the following day.
Caring customer service
My call handler Rita was understanding, empathetic and reassuring. She explained all of the next steps and helped me at a time of stress.
Very helpful and understanding on the…
Very helpful and understanding on the phone
Excellent experience
Excellent experience, the lady Rita Lindsay on the phone was professional and compassionate! Everybody struggles at times of traffic incidents but thank you for being supportive and nonjudgmental. Lots of information were given, would definitely recommend!
Very professional and provided clear…
Very professional and provided clear and concise information. Couldn't have asked for better.
Stephen Lowry
First Class Service
Very helpful at all times, helping me to complete on line documentation. Courteous staff and sorted me out during a very stressful time.
Excellent service
I recently had a 'no blame' claim dealt with by the MIS Group. They provided an excellent and outstanding service. From start to finish, Gary who handled my claim, was very efficient and professional, guiding me through the whole process. It turned out to be a very stress free experience. Thank you Gary. Excellent work. I can highly recommend the MIS Group.
5 Stars
5 Stars
We recently broke down on the M4, and MIS Group provided outstanding service from start to finish. Stevie, who handled our call, was calm, professional, and reassuring during a stressful moment. Carroll, the recovery driver, arrived promptly and was incredibly helpful and courteous. Highly recommend
Cameron at MIS was excellent after my…
Cameron at MIS was excellent after my accident, I was so worried as I didn't know what would happen next. He sorted everything out and put my mind at rest.
Thankyou so much Cameron.
Helen
The guys at MIS claims are very polite…
The guys at MIS claims are very polite pleasant and helpful. At this moment I am very grateful for their help
Thank you!
While the insurance company of the other party who was responsible for the accident, wasn’t able to resolve the situation, I cannot speak highly enough of MIS Claims who went over and above to help me get a courtesy car and were an absolute pleasure to deal with every step of the process.
Exceptional customer service
Gary has been exceptional throughout, with clear, regular communication as to what was happening. I would not hesitate to recommend MIS Claims.
Excellent customer service…
Contacted after an accident and they were so helpful and reassuring. If everyone was even a bit like Jamie-Lee the world would be a much better place. She genuinely was so helpful and concerned about me and my situation. Highly recommend MIS and especially Jamie-Lee
First class service…
Thanks to Robson and all his guidance to understand what I needed to do to have this car accident reported and sorted asap was top class. All my questions were answered and I was made to feel very relaxed in the process. Thanks so much Robson for a first class job, well done 🙏😁😁😁😁
Brilliant standard of care
Cannot thank Cameron and his colleagues enough. Both my parents were in a terrible crash (caused by another driver). Cameron and his team kept us well informed, making sure to phone us every step of the way and following up the conversations with detailed emails.
Despite the accident happening at one of the busiest points of the year (december) we are now at a place of resolve for the car.
Again,Cameron and his team worked to make sure we were as informed as possible.
Great team at MIS claims! Thank you
What I thought would have been a stressful process was made seamless by MIS claims….. the team from the first call were reassuring, Calm, gave great communication and made the process quick and easy! Thanks for all your help.
Positive experience
I had no idea what to expect, but after I had contacted your company, the experience was very positive.
All the individuals involved, were very professional.
The service was excellent.
Excellent service very helpful phone…
Excellent service very helpful phone call and put me at ease with my first accident in over 50 years driving
Karen Murphy thank you so much
Simply outstanding service
Simply outstanding service, made a very stressful situation easy. I was guided expertly and empathetically through the whole process. Could not speak highly enough of this group and Jack!
What outstanding service
What outstanding service! My car broke down on a Saturday night and within 60 mins the car had been recovered and was on its way to the garage! Professional, helpful service from the whole team. Would highly recommend
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