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Marruecos
2,5
14 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
It's been 2 months and I haven't received my product which I ordered. They initially responded to my emails when trying to follow-up where the order was. They now haven't responded for 1 month. Do not buy from this site.
Have reached out three times asking for help to complete down load of my purchase. Have yet to have ANY response.
Respuesta de Mitily DXF
Hi Micheal, please check your email we already contacted you
The paid-for product is pretty good and as far as overall quality of images is concerned, even the free offerings are well done. All files are made available in numerous formats including dxf, ai, cdr, dwg, eps, svg, and (c)nc, etc. The freebies are not anything I would likely use - they are often busy and comic-like, but for the money, of course they are worth it.
Software didn't work and I wasn't given a refund
I do love the product but find opening it a bit difficult when I first got it. I did get an email saying that there was help available but got no reply to my email, I have worked it out now and am looking forward to finding the time to use them
Respuesta de Mitily DXF
Hi Jordan,
Apologies for the inconvenience caused.
some files are affected when we upload them to google drive!
We are working to improve this to avoid such inconvenience for customers in the future.
Please contact us directly at info@mitily.com. Kindly, include your order id number so we can trace and sort it right away.
We would love to help you resolve your concern.
Kind Regards,
Mitily Support
The designs are very cool. So far after unzipping them, I have been unable to import any individual designs from the package to be able to use them with my laser engraver. That is why I gave you only three stars.
Respuesta de Mitily DXF
Hi Steve,
First of all, Thank you for taking your time to share your feedback, we are here to make sure you have a great experience with us, so we can offer you a free package from our store that will work with your laser engraver.
Please contact us directly at info@mitily.com. Kindly, include your full name and the package you wanna so we can sort it right away.
We would love to help you resolve your concern.
Kind Regards,
Mitily Support
Got a great deal, instantly downloaded, opened and was cutting fifteen minutes later.
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