Ordered a garden shed spent £500 odd my order got cancelled no email and no refund. Based on reviews I will be contacting my bank to get a refund.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Ordered a product for Xmas on 12th December and not only nothing received but zero response to 3 emails I have sent them. Also no functional chat function on the website despite one being referenced... Ver más
I ordered a mirror from this company, paid by credit card. Order acknowledged, then next day I got an email saying they had cancelled the order, at my request and that they would refund the total to... Ver más
Customer service is great and very helpful can’t fault them and delivery was very fast, definitely order and use mk again in the future!
La empresa ha respondido
1,6
Muy malo
52 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Bad customer service
Bad customer service
Ordered 16 got only 2
Wanted to return sent numerous emails and no response whatsoever
1 de enero de 2025
Good choice
Good choice, good price and good quality. Easy to purchase and a fast delivery.
11 de diciembre de 2024
Respuesta de VidaXL Reseller
Thank you for your review. We hope you'll be back to shop with us soon! :)
Ordered a product for Xmas on 12th…
Ordered a product for Xmas on 12th December and not only nothing received but zero response to 3 emails I have sent them. Also no functional chat function on the website despite one being referenced and no phone number. I feel like I’ve been scammed or best case poorly treated. I would recommend going elsewhere and paying a bit more. Am now considering legal action tbh.
12 de diciembre de 2024
Opinión espontánea
Ordered outdoor Christmas lighting
Ordered outdoor Christmas lighting , it turned up missing the power leads and plug .
I’ve sent emails to all addresses on their web page with no reply. No phone numbers available and no chat button functionality.
Absolutely con, took the money and ran, legal advice to be sought.
10 de diciembre de 2024
Opinión espontánea
extremely poor customer service
Wanted to return items ordered, would not respond to communications
15 de noviembre de 2024
Item doesn’t work
Item doesn’t work. I’ve e sailed numerous times had one email back saying you’re dealing with it. Not heard nothing 2 weeks later. Completely ripped off by a shit company. I’d never recommend. Dodgy as hell company
12 de noviembre de 2024
I received the item with a defect
I received the item with a defect, no contact, they do not reply to emails. I do not recommend!!!
11 de noviembre de 2024
These lot are scammers
These lot are scammers, everything you buy will arrive damaged, you'll try too contact them and they will not rely, I've tried email after email and nothing comes back,There not a British company either,be warned I've lost a lot of money.
4 de diciembre de 2024
Opinión espontánea
Item arrived damaged.
Item arrived damaged.
Trying to contact MK discount to get a refund but they are not responding. Sent two emails but no reply. Have checked my spam and junk boxes. Tried the online chat but was just redirected to the same email addresses that I have already used. No phone number to call anyone on.
4 de noviembre de 2024
Opinión espontánea
Bought 2 products
Bought 2 products. Both came damaged. Got a partial refund on the first but when I messaged about the second one and included photos of the damage and faulty pole. Never even replied.
6 de noviembre de 2024
I purchased an item which looks nothing…
I purchased an item which looks nothing like the colour illustrated on the website and the quality upon first glance is extremely poor. I have now attempted contact for over a week with absolutely no response!!
do not buy from this company - having to now go through my bank to gain a return of the monies.
16 de noviembre de 2024
Opinión espontánea
Respuesta de VidaXL Reseller
Thank you for your review. We are sorry to hear the colour was not as expected but have organised a refund. We hope you'll be back to shop with us soon! :)
Respuesta de VidaXL Reseller
Thank you for your review. We hope you'll be back to shop with us soon! :)
Customer service is great and very…
Customer service is great and very helpful can’t fault them and delivery was very fast, definitely order and use mk again in the future!
19 de octubre de 2024
Opinión espontánea
Respuesta de VidaXL Reseller
Thank you for your review. We hope you'll be back to shop with us soon! :)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.