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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I broughton one bottle of Givenchy Accord Particulier De Givenchy 100ml Eau De Parfum Spray ( La Collection Particulière ) at £155 but the expiry date is May 2025, it’s already one year ago, this is r... Ver más

Valorada con 5 estrellas sobre 5

After making my purchase on mobile fragrances I was anxious after later checking the reviews. I didn't need to be at all, I ordered van cleef and arpels precious oud 55 pounds cheaper than other sites... Ver más

Valorada con 1 estrellas sobre 5

Placed an order, happy to take the payment now no response. I have emailed, called twice - nothing. You were warned mobilefragrance!! Email does not respond. I would rate less than 1!! I sudd... Ver más

Valorada con 4 estrellas sobre 5

**Edited** This was previously a 1 star review. I had ordered on the 2nd August and not received my product nor a response at the time I left a review. On Sunday 15th August I received a... Ver más

3,0

Medio

TrustScore: 3 sobre 5

45 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,0

Todas las opiniones

(45)

4 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very pleased with the purchase

Very pleased with the purchase. I bought it last week and received it today. You will need to give time to them a bit. Good communication. Product is as described. Recommend :) :) :)

5 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

dealing with Shaun was great

dealing with Shaun was great
I was after perfumes with certain batch codes
very helpful
delivered to me when I wanted it
very happy with service I received from shaun

7 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID THIS COMPANY!

AVOID THIS COMPANY!
Ordered and paid for an aftershave 2 weeks ago - nothing delivered and no response to any emails or calls! This company is clearly a con.
AVOID!!!

2 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid at all cost.

Horrible company. I ordered a perfume and returned it, asked for a refund and the company has gone rogue.

I thought I would trust this company after all the bad reviews but I was very wrong.

They never answer the phone and no response to any emails. Avoid like a plague.

15 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Placed an order

Placed an order, happy to take the payment now no response. I have emailed, called twice - nothing. You were warned mobilefragrance!!

Email does not respond.

I would rate less than 1!!

I suddenly got an email after posting this with a posted delivery confirmation? We shall see!

6 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

FAKE PRODUCTS

FAKE PRODUCTS

Reported them to trading standards as they’re selling fake perfumes and aftershaves. Do not reply to emails.

8 de octubre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst company ever.

I purchased a bottle of aftershave and when I received it from the company it was smashed. I reported this with photos shortly after receiving it. The company responded and completely refused to take any responsibility, naming excuse after excuse as to why it couldn’t possibly be their fault and stated I must have broke it myself and am now wanting a refund, even accused me of committing fraud when I said I was going to report it to the trading standards rather than take responsibly.

I have now issued a chargeback and reported the company to both the trading standards and action fraud, which is the first time I have ever had to do so.

There is only one person who contacts you and he is the rudest man I have ever spoken to in a customer service environment. He is dismissive, unhelpful, disbelieving and outright rude.

I would strongly recommend avoiding this company at all costs. I personally would pay 50% more and go into debt buying off another company just to avoid this one after my experience.

12 de octubre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I purchased knowing perfume from this…

I purchased knowing perfume from this company it was substandard the smell was awful not fit for use do not buy perfume from this company it sell substandard products.i will also put there name out on social media.

20 de junio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is the first and last time I will…

This is the first and last time I will use this company. Ordered a bottle of Ester Lauder it's fake the smell is like something gone off. I have emailed and telephoned Mobile Fragrance for a week no response at all. What a disgrace to rip folk off in this way. Avoid this company.

20 de junio de 2022
Opinión espontánea

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