I put in an order for a new phone, with the money immediately transferred. I did not receive a confirmation email but I knew the item had been paid for so felt confident enough. Well a week later and... Ver más
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Consulta las opiniones de los clientes
Mobile Store Loughton is a great local store with a first class professional team who are always knowledgeable and helpful. I have purchased phones, accessories, had repairs done and obtained technica... Ver más
I Took my mobile in today with a half hour window to replace my 2 month old smashed iPhone 15 screen at a cost of £149. On my return to collect the phone the owner came out and said good news for y... Ver más
I went into this store to get my son's screen fixed as it was no longer working. The guy I spoke to (sorry forget his name) was so knowledgeable about Tech and phones, I learnt a lot from listening... Ver más
Información sobre la empresa
- Servicio de reparación de teléfonos
- también en la categoría
- Proveedor de servicios de Internet
Información proporcionada por diversas fuentes externas
Get your smart phone, tablet, and other electronic devices repaired at lowest price by certified technicians at Mobile Store Online in London, UK.
Información de contacto
Churchgate 3, SG5 1DN, Hitchin, Reino Unido
- mobilestoreonline.com
3,9
Muy bueno
48 opiniones
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This is an absolute cowboy service!
This is an absolute cowboy service!
Mobile Store in Hitchin replaced my iPhone 8+ screen which I paid £80 for. After a couple of months the screen started to lift away from the phone. I took it back and they replaced the screen again. Another couple of months later the screen was lifting away from the phone. When I went back in they asked for another £80 and they will fit a genuine screen. I didn't realise they weren't genuine in the first place!
When I expressed my upset that they wanted to charge me double to fit a genuine screen due to the poor quality ones they use, they then said I was out of warranty. I was never advised of any warranty on my screen in the first place! So I asked how long the warranty was and they say 3 months. Firstly it was 28th December and apparently I was 2 days out... I could not get in any sooner! Secondly when I asked them to provide me with any written proof that they provide customers with the warranty information and timings, they couldn't! If it was made up by them on the spot or not, they do not provide their customers with this information.
After 45 minutes of arguing that I have Consumer Rights and that I have paid £80 and they have fit 2 faulty screens, they then tried to back track and say I broke the screen myself.
Disgusting customer service, poor quality workmanship, un-trustworthy and con artists.
Please consider another service before you go here.
2 de enero de 2020
Opinión espontánea
Very good price and very good service
Very good price and very good service
Staff very friendly and knowledgeable
16 de junio de 2019
Opinión espontánea
excellent service yet again
12 de junio de 2019
Opinión espontánea
Message from a satisfied customer of Luton store
I have used the Luton store for a number of years now and want to say that I have always found their service and prices excellent. Diane at store reception is very helpful and knowledgeable. Highly recommended, from Dom Burnell
28 de mayo de 2019
Opinión espontánea
An excellent service
An exceptionally quick service. Fair pricing and pleasant staff. I would definitely recommend this store.
22 de mayo de 2019
Opinión espontánea
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