I have been using mockapital but I think the support staff is completely unaware of how the application works, please train them on your application atleast. Moreover I believe there are some technic... Ver más
La empresa ha respondido

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I have been using mockapital but I think the support staff is completely unaware of how the application works, please train them on your application atleast. Moreover I believe there are some technic... Ver más
La empresa ha respondido
I’ve had a great experience with Mockapital. The platform is smooth, the rules are clear, and features like weekend holding and news trading make it flexible for trading. Overall, it’s a solid prop fi... Ver más
so far so good. Mockapital is suggested by my mentor Syed Faraz, as i was doing trading on other firms. Yes it is bit different from others in away that it allows and give options of news trading, hol... Ver más
During start of my Trading Learning Journey, I have a wonderful experience with Mockapital. The 2 phase challenge has given enough time to gain valuable hands-on experience of trading. Excellent plat... Ver más
Mockapital is a leading international proprietary trading firm (prop firm) that empowers traders worldwide to unlock their full potential. Our innovative trading platform simulates real market conditions, helping traders sharpen their strategies, master risk management, and achieve consistent profitability. We offer funded trading programs, forex challenges, and capital allocation opportunities for both beginner and professional traders. With access to forex, indices, commodities, and cryptocurrency markets, Mockapital provides a realistic, data-driven trading experience powered by advanced technology and transparent evaluation models. Our mission is to create a global community of skilled traders who trade with confidence, discipline, and financial freedom. Whether you’re aiming to pass a trading challenge, scale your funded account, or refine your market strategies, Mockapital gives you the tools and environment to succeed. 🚀 Mockapital – Trade Smarter. Trade Global. Trade Funded.
Fast, simple, and built for serious traders. 🚀

Ras Al khaimah, Emiratos Árabes Unidos
Ha contestado el 64% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
My experience is overall great but sometime my trades close wrongly. Overall good experience
It has been a truly wonderful experience trading with this prop firm. Passing the challenge and receiving my profit withdrawal smoothly has further strengthened my trust in them.
I feel mockapital is trustworthy
I started using mockapital few months back and passed my account on SIP strategy. Very friendly interface, easy to pick pairs and also have BTC and ETH. This platform helps you generate wealth with proper risk management and strategy.
Its an entrusted comany with prop firm challenges and they do guide how to trade in.I am happy to work with such an honest people.
First time using a prop firm. Had a fairly good experience. Overall happy so far.
Support at mockapital is actually quick. My queries are always answered quickly. I am still in the evaluation phase, hope to pass the challenge quickly.
Received my 3rd payout from Mockapital. Olivia at support is very good and fast. It's been a great experience.
لقد تعلمت معهم إنهم من أفضل الشركات الرائدة في الدعم الغني
كانت تجربه مميزة معهم
انصح بالتعامل معهم
Honestly didnt expect much at first but Mockapital is surprisingly good. Rules are the same as other firms and they are giving payouts without any such delays. If you are fair int trading, they are fair as well. I am happy with them.
My experience has been really good with this prop firm.
Decent firm. My experience has been positive. Impressed by their customer service.
I requested a refund within one hour of purchase, without placing any trades, fully qualifying under Mockapital’s 24-hour refund policy (with a 25% deduction via the same payment method).
Despite this, the company delayed the process for a week and later stated that the refund could only be issued in cryptocurrency, which was different from the terms initially stated. After I agreed to a crypto refund, they repeatedly changed which cryptocurrency I could use, and the refund was never completed.
I ultimately contacted my card provider, who processed a full (100%) refund after Mockapital was unable to resolve the issue. Remember now company has removed the refund policy entirely.
Be aware: Mockapital previously ran a Trustpilot review campaign offering a 5% discount for leaving a review, which may affect the authenticity of some positive ratings.
Based on my experience, their customer service was unreliable, and I recommend caution. Traders should consider regulated and transparent prop firms instead.
I recently started working with Mockapital, and I’m very satisfied with their services. The platform is transparent, reliable, and easy to use. The team is supportive and professional, always ready to help whenever needed. My overall experience has been great so far. I truly recommend Mockapital to anyone looking for a trustworthy prop firm.
MOCKAPITAL SCAM ALERT: My paid account was PERMANENTLY TERMINATED for a $1.65 breach, directly after their official support bot LIED, guaranteeing the failure would be a temporary pause, but it wasnt the case. A special warning to our overseas Indian and Pakistani brothers: DO NOT FALL FOR THIS TRAP. Mockapital makes tall claims they refute anytime, operating with worst-in-class customer service and vague, predatory rules hidden between the lines. Their staff's fundamental incompetence is evident; they cannot even differentiate between the Max Drawdown and Daily Loss Limit. Their support team immediately deflected blame, calling the bot "beta" and refusing a free reset despite their admitted service failure. Be warned: the Daily Loss Limit here is a PERMANENT, IRREVERSIBLE FAILURE, and their support will actively evade responsibility. DO NOT risk your capital with their contradictory, deceptive practices. Reporting it to all the concerned authorities in UAE as well.
Update:
07 Nov 2025
CHATGPT generic replies cant help you Mockapital. You have done the damage to your own reputation. Also, I do have the screenshots of the worst customer service ever. Not every customer of yours is ignorant of their rights. Learn how to do business first in the trading world.
You have clearly voilated the 14B condition of Visa Cards as well, which comes under misleading the customer through your live platform. Over the emails they told me the bot gave you wrong information because it was on trial, such a joke that they deployed their testing bots on live website without accuracy which led to the confusion. Such a shame that instead of apologizing they are mocking at the hard earned money of the traders. Such a low. Not expected. I wish I could rate them minus 1000.
I repeat, they tried to flagged this review but little that they know that trustpilot isnt Mockapital to ripp off their customers. Such a shame.
To all the overseas Pakistanis, Indians, go and check their presence on Google Reviews as well.

Respuesta de Mockapital
There customer service is zero, I would give zero rating for customer dealing. When you email, you won't get any response. They have excessive features model to just charge more and your dedication to get the trade effort will be ruined by just one breach based on so called "Rules". I'm working with many other prop firms, The genuine prop firms appreciates the trading style with proper risk management. This prop firm doesn't care about that at all and I am not sure how heavy payouts will be handled. I will definitely not recommend this prop firm for long term trade. Where's the trade Rules transparently mentioned during the purchase or on website? No-one read Terms & Conditions. Other prop firms always give non-chargeable swing trade feature to clearly promote long-term professional traders. Here you'll see 20% additional charge for not only Swing trade but keep on adding 20% for more flexible trader and earn more. This clearly shows traders has to bear the price for everything and questions mark on integrity on long term payouts.
You will notice here, Because of public rating they will response here immediately but others also have complaint, on live-chat or emails you'll be ignored.

Respuesta de Mockapital
I've been using Mockapital for a while now, and honestly, it's been a really solid experience. The trading platform is super easy to use — clean layout, fast execution, and everything is where you'd expect it to be. It doesn’t feel overwhelming like some others I’ve tried.
What I really appreciate are the competitive prices and the flexibility they offer. The swap-free and weekend holding add-ons are a game-changer for my style of trading. Being able to hold trades over the weekend without stress or extra fees gives me a lot more room to manage positions properly.
Also — and this is big for me — there are no hidden rules. Everything is clear from the start. You don’t get hit with random restrictions or weird fine print after you sign up, which makes the whole process feel more trustworthy.
Overall, Mockapital feels like a firm that actually understands what traders need. I’d definitely recommend giving them a shot.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.