Carrie was extremely attentive and patient. She understood my request and answered my questions. The platform is easy to use. My order was customized and a link was generated very quickly. I was ab... Ver más
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Carrie was extremely attentive and patient. She understood my request and answered my questions. The platform is easy to use. My order was customized and a link was generated very quickly. I was ab... Ver más
La empresa ha respondido
Lieferung nach Österreich 1,5 Wochen. Das ist einfach absolut unschlagbar! Sendungen aus Deutschland dauern oft länger. Habe ein Graues 12 Pin Kabel für die 3090 Fe bestellt. Absolute Top qualität. Mi... Ver más
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Great customer service; switched from AI to a person when requested and the representative, Carrie, went through all of my questions and gave me various options for each. They didn't push me towards t... Ver más
La empresa ha respondido
Another happy customer. Very unique product, slimmest 90 degree SFF case PSU extension cable anywhere! Great support from Carrie at MOD DIY who helped me to make changes to my order before shipping! M... Ver más
La empresa ha respondido
Best selection of PC mod supplies offers custom pc cable, case mods, computer cooling systems, computer case mod DIY parts, wire management kits & custom pc mods
Estados Unidos
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Carrie and Jenefer were AWESOME! I needed my cables expedited to the United States by a set date and MODDIY DELIVERED!! They totally honored my request and their communication was FANTASTIC!! THANK YOU!!

Respuesta de MODDIY
Very good expiernce working with online assistant! they helped me pick out the right cables for my PSU and the Ultra soft embossed cables are really impressive! Was also helped with an exchanged. Very easy and pleasant expiernce! great job MODDIY

Respuesta de MODDIY
Great price and options. Needed to ammend my order, was very easy and painless.

Respuesta de MODDIY
Bought a custom 12V-2X6 90 degrees native cable.
Not only it looks fantastic, but I've put it under a 500W load, measured the current in each wire with a current clamp, and found that on both the ground and 12 volt cables the variance was not more than 0.2-0.3 amps.
Phenomenal quality and using it gives me a lot more peace of mind.

Respuesta de MODDIY
Very wonderful and helpful customer service. Quick to respond and ver professional. Also accepting of my request and accommodating.

Respuesta de MODDIY
I have needed some very odd cables, and MODDIY delivers with an easy ordering process and fast results. Thank you!

Respuesta de MODDIY
Great service!
Super fast communication, was able to easily add stuff to my order without paying again, appreciate a business that is so understanding for it's customers. Thanks so much!

Respuesta de MODDIY
Despite not having any data yet on my relatively obscure Flex ATX power supply, the team went above and beyond to propose a bespoke solution for my use case when we realised the original order wouldn't suit the the specs of my PSU model.
Huge thank you to Carrie and the team for reaching out about the issue and providing world-class customer service!

Respuesta de MODDIY
I contacted MODDIY because I believed that they sent me a faulty 2x8-Pin to RTX 12-Pin for my 5070ti, however, after speaking with the representative (Carrie) I was informed that I actually ordered the incorrect cable and should have ordered an 2x8-Pin to 12VHPWR. Carrie confirmed my product specs from my previous order and offered to send me the correct cable at no cost even though I ordered the wrong cable. Excellent customer service!

Respuesta de MODDIY
I placed the wrong order for the wrong cable and they had Alfred’s shipped the item. I couldn’t afford both the correct and wrong items so I contacted them and even though the item was shipped customer support found a way to cancel and refund it ! They were swift in responses to my questions as well.

Respuesta de MODDIY
Carrie with customer service has been absolutely amazing to work with and the MODDIY assembly team does top-notch work! There was a slight issue with the last mile shipping company after the cables landed in this country, but Carrie immediately reached out after I said what happened and corrected the problem without a second thought. Thank you so much, I cant wait to order again!

Respuesta de MODDIY
MODDIY is literally the best. Their product quality is amazing, but more than that... They're real people. Emailing me back and forth answering my questions. Explaining things to me instead of canned responses. No 24 hours in between.
Just helpful, human, interactions.
I cannot say enough good about them. Especially Carrie, who is the most helpful!

Respuesta de MODDIY
Carrie was very quick and responsive given the times and frequency of my messages. They were helpful and polite. Set proper expectations and were able to get me the answer I needed. I will be purchasing an adapter and I'm very happy and impressed with the service rendered. 5 stars from me!

Respuesta de MODDIY

Respuesta de MODDIY
Highlights:
1. Communication during ordering process generally great*
2. Speed of manufacture, noting shipping was significantly longer.
Issues:
1. 28 Cable comb used for 24pin MB cable threw out colour scheme. *I feel it would have been appropriate if this had been advertised or queried when I requested a sequence of 12 colours. Even if the 'freestyling' of cables had been applied in a symmetrical manner would have been better than what was delivered.
2. 12V-2X6 GPU connector required physical manipulation of pinched pins to enable use. This wasn't particularly difficult and being only my second time using this style plug may be normal?
3. A bit nitpicky and potentially outside what is reasonable for MODDIY to be aware of, but the specified PSU, the Corsair RM1000x SHIFT, type 5 connector clips should be inverted as they currently twist out of alignment from CPU, not visible to the front, just looks ugly in the back.
All in all my priority was to reduce the excess cable length and this definitely did that - I don't regret the purchase despite visual issues.

Respuesta de MODDIY
Amazing fast customer service...took care of me, went above and beyond.

Respuesta de MODDIY
Carrie is great help, thanks for your support with my questions.

Respuesta de MODDIY
fantastic products decent shipping times though shipping a little expensive but free shipping still available fantastic support. Highly recommend always.

Respuesta de MODDIY
Really great customer service, they recommended very well about a concern I had and helped me through the process

Respuesta de MODDIY
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