Modern Comfort Living Opiniones 

64
TrustScore: 4 sobre 5

3,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

There was a part missing on the original delivery . This was sorted and replaced without any hassle

Valorada con 3 estrellas sobre 5

Ordered bed as was moving to new house , bed didn’t arrive in time messaged and asked could they send to new address they were very good said yes no problem. The bed never arrived. Due to delivery peo... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

The floating tv cabinet is lightweight 15mm chipboard, should be 18/20mm minimum i should of read the description in detail before buying to be honest the fittings for wall mount are not heavy duty i... Ver más

Valorada con 5 estrellas sobre 5

Very good customer service. After making the mistake in ordering wrong modern comfort living went out of thier way to arrange it to be picked up at my door and not have to go to post office to return... Ver más

Información sobre la empresa

  1. Tienda de muebles

Escrito por la empresa

Welcome to our modern furniture and accessories store! We offer a wide range of stylish and functional furniture pieces to help you create the perfect living space. From sleek sofas to statement lighting, we've got everything you need to make your home feel like a sanctuary. Plus, with free shipping across the UK Mainland when you spend over £49, shopping with us is a breeze. Browse our selection today and experience the perfect blend of style and comfort!


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

64 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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No ha contestado las opiniones negativas

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3,8

Todas las opiniones

(64)

15 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Recliner sofa

Although they didn't reply to my email for delivery of my sofa, I messaged them via shop they got back to me and and explained the delivery company would get in contact with a date, when delivered the delivery guys were fantastic, would definitely use this company again, very pleased with the recliner sofa.

12 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a giant garden game and…

I ordered a giant garden game and delivery said 3/7 days. 5 days in I didn't even have a delivery number so asked for order to be cancelled as it was needed go a party. They issued the refund via echeque which takes ages. I had a look on their website the same day and the item was out of stock which makes me think they didn't have it in stock and order it from elsewhere once you've paid for it. There's a few weird reviews about them not delivering so I think people have e had the same experience. Hopefully I'm wrong.

18 de agosto de 2024
Valorada con 1 estrellas sobre 5

STILL WAITING FOR REFUND!

Cancelled my order as no tracking number had been sent after 5 days and the delivery time stated 3/7 days and it was needed for an event so obviously wasn't going to arrive in time. I'm STILL waiting for my refund as this company hang on to your money by refunding via echeques and it still hasn't cleared from THEIR bank and my refund is still pending!!

18 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered the ‘out sunny 3 ring…

I ordered the ‘out sunny 3 ring hotplate with lid’ but my order turned up without the lid, i have tried to get in-touch through live chat and email but had no response of either.

4 de julio de 2024
Valorada con 1 estrellas sobre 5

No customer service

Ordered a swing chair that was showing in stock waited until the estimate delivery time (3-7 business days) with no response emailed them a few times with no response finally had an email saying it was oversold and would be getting a refund within 10 days. Did get the refund but has put me off buying from this company again.

22 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Order not arrived. No response!

I’ve ordered two gazebos that have not arrived. There is no number to call. I’ve emailed three times to no response. Now I’ve received an email thanking me for my purchase and asking for a review! These gazebos are needed for a wedding in two weeks!!! Can someone please get back to me.

4 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unhappy

After sales service non existent. No help offered regarding return process. Emails not answered. Chatline not answered.

24 de junio de 2024
Valorada con 1 estrellas sobre 5

Not very happy really

Not very happy really. Ordered a pergola, my mistake I got the measurements wrong so I cancelled the order. After hearing nothing, I emailed again which I got a reply back saying they couldn’t see that I had cancelled my order before dispatch and therefore I’m responsible for return. I have been trying to arrange my return but no courier will accept the parcel. I have emailed again to ask for help and for someone to call me but I’ve heard nothing back. I’m now atuck with a huge parcel which I can not return

22 de mayo de 2024
Valorada con 1 estrellas sobre 5

Terrible service - didn’t fulfill order, won’t refund

Terrible service, paid for an item and was later told they had no stock - after chasing them for delivery. After 2 weeks they offered us to change colour of item, but wanted to change us extra. When I complained about that, they actioned a refund on PayPal which failed after 7 days, after several emails I e opened a PayPal dispute, they made an excuse about PayPal using wrong bank to collect refund- second refund has been actioned 3 days ago but still pending and I’m assuming will also fail. At this point they have had it money for a month or more and I’m looking at other options for action to get my refund. Absolute disgrace- do not buy from them!

3 de mayo de 2024
Opinión espontánea
Logotipo de Modern Comfort Living

Respuesta de Modern Comfort Living

Hi there Jackie we are so sorry for this your refund had been sent and received your item was out of stock when you placed your order the the different colour one was a upgrade that’s why it was a little bit more thank you and sorry for the inconvenience

Valorada con 3 estrellas sobre 5

Damaged product

Ordered a coffee table, which arrived in good time. Unfortunately it was damaged and the fixings wete rusted. I contacted the company by email, but heard nothing back. Disappointed.

20 de mayo de 2024
Logotipo de Modern Comfort Living

Respuesta de Modern Comfort Living

Hi Charlotte can you please email us with pictures of the the damage product please as we haven’t had any of your email address thank you

Valorada con 5 estrellas sobre 5

Speedy delivery

Easy to navigate the website, ordered on a Saturday and item was delivered on a monday, great service and lovely item

18 de mayo de 2024
Logotipo de Modern Comfort Living

Respuesta de Modern Comfort Living

Thank you Michelle

Valorada con 3 estrellas sobre 5

Misleading description

Purchased 2.50m x 2.55m which online stated “suitable for 3m x 3m” pagoda. Our pagoda is smaller than 3m x 3m but the cover is still too short.

9 de mayo de 2024
Valorada con 1 estrellas sobre 5

Packaging arrived with damaged box with…

Packaging arrived with damaged box with footprints on. Inside the package with screws/etc was open with numerous items missing or rolling around in the box. The barbecue had a huge dent in the lid. Still waiting for a response to my email sent regards replacement/refund.

9 de mayo de 2024
Opinión espontánea
Logotipo de Modern Comfort Living

Respuesta de Modern Comfort Living

Hi there carol angel we have not had email regarding the situation of you I have emailed you asking for a Picture of the damaged barbecue and the missing items as if the barbecue is damaged, we can get this soreted for you but you haven’t sent us nothing I am waiting your reply, thank you very much. Sorry for the inconvenience

Valorada con 5 estrellas sobre 5

Really good service everything came…

Really good service everything came exactly as I expected on the day it said really happy and really happy with the price which I was surprised with especially these days with how expensive everything is would really recommend

2 de mayo de 2024
Opinión espontánea
Logotipo de Modern Comfort Living

Respuesta de Modern Comfort Living

Thank you jack we really appreciate it.

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