Modern splash Ltd Opiniones 

32
•
TrustScore: 4 sobre 5

4,0

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Their website offers a good selection of LED Mirrors all keenly priced. Delivery was hassle free with prior notifications from driver. The actual Mirror was easy to fit and looks very smart in the b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very easy to order our rads from yourselves. Notification of delivery was spot on. Delivery driver kept us informed as to his ETA. Radiators, very good quality.

Valorada con 1 estrellas sobre 5

Be careful, the images of the mirror on the website do not represent the product, read the small print at the bottom of the page which says "illustrative purposes only" when in fact show key features... Ver más

Valorada con 5 estrellas sobre 5

Really impressed with the mirror. Looks great and daughter loves it. Half expected this wasn't a reputable company and ordered anyways because the mirror was exactly what I was looking for. I'm please... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor para baños
  2. también en la categoría
  3. Tienda de radiadores

Escrito por la empresa

At Modern Splash, we take pride in offering the latest, most eye-catching, and fashion-forward products in the bathroom retail market. Our commitment is to redefine your bathroom experience, making it a focal point of style, comfort, and modernity. Our Vision: Modern Splash envisions being a trailblazer in the bathroom design industry, setting trends, and providing customers with cutting-edge solutions that elevate their living spaces.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

32 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 66% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,0

Todas las opiniones

(32)

13 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Be careful

Be careful, the images of the mirror on the website do not represent the product, read the small print at the bottom of the page which says "illustrative purposes only" when in fact show key features like magnification and front lit on the image and the specification does not include these - you're not buying what you see. When I questioned this I was offered the option to pay to return the mirror and contribute an extra £30 for another model that included the options I had wanted - no apologies for the incorrect image on the website, since removed - would not use or recommend again. Look for a more reputable supplier.

29 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Their website offers a good selection…

Their website offers a good selection of LED Mirrors all keenly priced. Delivery was hassle free with prior notifications from driver.
The actual Mirror was easy to fit and looks very smart in the bathroom.
As a bonus the LED switches give a nice glow in the bathroom.

15 de septiembre de 2026
Logotipo de Modern splash Ltd

Respuesta de Modern splash Ltd

Thank you for your wonderful review. We’re delighted you’re happy with the LED mirror, delivery service and overall experience. We really appreciate your support! -The MS Team

Valorada con 5 estrellas sobre 5

great product

10 de septiembre de 2026
Logotipo de Modern splash Ltd

Respuesta de Modern splash Ltd

Thank you for your review. We’re pleased to hear you were happy with the price and on-time delivery. We really appreciate your support! -The MS Team

Valorada con 4 estrellas sobre 5

Competitive price

Competitive price, arrived on time.

7 de julio de 2026
Logotipo de Modern splash Ltd

Respuesta de Modern splash Ltd

Thank you for your review. We’re pleased to hear you were happy with the price and on-time delivery. We really appreciate your support! -The MS Team

Valorada con 4 estrellas sobre 5

Delivered on time already put up on the…

Delivered on time already put up on the bathroom wall

12 de marzo de 2026
Logotipo de Modern splash Ltd

Respuesta de Modern splash Ltd

Thank you very much for your feedback.

We’re pleased to hear that your order was delivered on time and is already up on your bathroom wall.

We really appreciate your support and hope you enjoy the product. -The MS Team

Valorada con 4 estrellas sobre 5

Very good and quick communication and…

Very good and quick communication and customer service. Unfortunately my order got damaged in transit but I received quick refund.

29 de abril de 2026
Logotipo de Modern splash Ltd

Respuesta de Modern splash Ltd

We’re glad to hear that you were satisfied with our communication and service. We sincerely apologise again that your order was damaged in transit, but we appreciate your understanding and are pleased we could resolve it quickly for you.

We hope to have the opportunity to serve you again in the future

-The MS Team

Valorada con 5 estrellas sobre 5

Item arrived on time and as expected

Item arrived on time and as expected, very happy with purchase.

15 de abril de 2026
Logotipo de Modern splash Ltd

Respuesta de Modern splash Ltd

Thank you for your kind feedback. We’re very pleased to hear that your item arrived on time and met your expectations.

We truly appreciate your support and hope to serve you again in the future. -The MS Team

Valorada con 1 estrellas sobre 5

I am still waiting delivery which was…

I am still waiting delivery which was supposed to arrive the 4th and then the 8th of April. I bought assumingitwas an Irish website, which delivered to ireland, then I had to pay extra for delivery,and because of ups service I will have to pay another charge and waiting weeks for the product.

31 de marzo de 2026
Logotipo de Modern splash Ltd

Respuesta de Modern splash Ltd

Dear Customer,

Thank you for your feedback, and we sincerely apologise for the delay and frustration caused.

We understand your disappointment regarding the delivery timeline and the additional charges. Please note that we are a UK-based company, and for deliveries to Ireland, there can unfortunately be additional shipping and import-related charges, which are handled by the courier and local authorities.

Regarding your order, the delay appears to be due to UPS service and transit issues, which are unfortunately outside of our direct control. However, we are actively following up with the courier to ensure your parcel is delivered as soon as possible.

We truly regret the inconvenience this has caused and appreciate your patience. If there is any update from the courier, we will inform you immediately. -The MS Team

Valorada con 1 estrellas sobre 5

Very poor customer service

Very poor customer service
Sent item not matching item listing description/image
Refused to acknowledge this and charged for return postage

30 de marzo de 2026
Opinión espontánea
Logotipo de Modern splash Ltd

Respuesta de Modern splash Ltd

Dear Customer,

Thank you for your feedback. We are sorry to hear about your experience.

We would like to clarify that all our product listings are based on the actual specifications of the items. If there is any mismatch between the product received and the listing, we are always willing to investigate and resolve the issue accordingly.

Regarding return postage, this is applied in line with our returns policy when the item is not confirmed to be faulty or incorrect. However, we understand your concerns and would be happy to review your case again to ensure it was handled fairly.

Please contact us directly with your order details so we can look into this matter further and provide a suitable resolution. -The MS Team

Valorada con 4 estrellas sobre 5

Nice to deal with

Quick delivery ,item is exactly what I ordered, but the company should improve delivery charge,website saying free delivery after putting in my address then contacting that there is a delivery charge

12 de marzo de 2026
Logotipo de Modern splash Ltd

Respuesta de Modern splash Ltd

Thank you for your feedback and for your kind comments — we’re glad to hear you were happy with the product and delivery speed.

We also appreciate your suggestion regarding the delivery charges. We understand how this can be confusing, and we are continuously working to improve the clarity of our website, especially for deliveries outside mainland UK where additional charges may apply.

Your feedback is very valuable and helps us improve our service.

-The MS Team

Valorada con 4 estrellas sobre 5

Nice to deal with.for sure..

Nice to deal with.for sure. But beware!
My mirror shipped from UK to Ireland, and incurred a €30 postage fee. The Company told me so, and gave the option to cancel the order. But I was okay with this.
What I wasn't aware of was the duty, vat, and courier administration charge (!!!), added another €45. Ow.
Undo Brexit.
Gerry.

29 de enero de 2026
Logotipo de Modern splash Ltd

Respuesta de Modern splash Ltd

Dear Gerry,

Thank you for taking the time to share your feedback. We’re glad to hear that you found us nice to deal with, and we truly appreciate that.

We completely understand your frustration regarding the additional VAT, customs duty, and courier administration charges when shipping from the UK to Ireland. Unfortunately, these charges are applied by local customs authorities and couriers and are outside of our control. As a UK-based company, orders shipped to Ireland may be subject to these additional fees following Brexit, and we do try to highlight this in our shipping information.

That said, we’re sorry the total cost came as an unpleasant surprise, and we genuinely appreciate your understanding in proceeding with the order. Your feedback is valuable to us and helps us improve how clearly we communicate this information to future customers.

If there’s anything further we can assist you with, please don’t hesitate to contact us. -The MS Team

Valorada con 5 estrellas sobre 5

Very nice led mirror 🪞 and fast…

Very nice led mirror 🪞 and fast delivery 👌

16 de diciembre de 2025
Logotipo de Modern splash Ltd

Respuesta de Modern splash Ltd

Thank you so much.We’re delighted to hear that you were happy with the prompt delivery and the quality of our products. Your support means a lot to us.

-The MS Team

Valorada con 5 estrellas sobre 5

Promt delivery

Promt delivery
Good quality products

17 de noviembre de 2025
Logotipo de Modern splash Ltd

Respuesta de Modern splash Ltd

Thank you so much.We’re delighted to hear that you were happy with the prompt delivery and the quality of our products. Your support means a lot to us.

-The MS Team

Valorada con 4 estrellas sobre 5

The radiator was excellent

The radiator was excellent, we just had a bit of trouble with the delivery but would definitely recommend the product.

17 de octubre de 2025
Logotipo de Modern splash Ltd

Respuesta de Modern splash Ltd

We’re really glad to hear that you’re happy with the radiator. We sincerely apologize for the delivery issue and We will continue to improve. Your recommendation means a lot to us — thank you for your support! The MS Team

Valorada con 5 estrellas sobre 5

Fantastic service and communication

Fantastic service and communication. Highly recommend, products are great quality and easy installation! Price is also very reasonable for the quality.

2 de septiembre de 2025
Opinión espontánea
Logotipo de Modern splash Ltd

Respuesta de Modern splash Ltd

Thank you so much for your kind feedback! The MS Team

Valorada con 5 estrellas sobre 5

Great company and great people…

This is the second time i have used this company. It wont be the last. This time I ordered two radiators. I called customer service to ask if he could get the rads checked out for damage before they shipped because my first order was for a large kitchen rad which when delivered had a damaged bracket. This damage was soon corrected by us so no problem. customer service said that it was no problem. He did say that one of two rads was out of stock and that there was a lead time on it which was going to cause me a problem. But He said let me look into it a get back to you .That afternoon i received an email saying it was all ok and that she would ship the order that afternoon. Low and behold I received the shipment the next day .All in perfect condition. So if you have any Questions with what you are buying contact customer service. Great doing business with a company that does what it says it is going to.

23 de septiembre de 2025
Opinión espontánea
Logotipo de Modern splash Ltd

Respuesta de Modern splash Ltd

Thank you so much for your kind and detailed review!

We’re absolutely delighted to hear that this was your second time ordering with us — and even more pleased that our team was able to deliver exactly the kind of service and support you needed. Your trust means everything to us, and we truly appreciate you giving us another opportunity to serve you. The MS Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más