modivo.hu Opiniones 

I received a damaged parcel and two prepaid items were missing. I reported the issue immediately on March 13, provided photo evidence, and followed all instructions, including contacting the courier (GLS).

Despite this, Modivo has not refunded the missing items and keeps delaying the resolution by referring to the courier’s investigation.

As a customer, I find it unacceptable that I have to wait weeks for a resolution when the contract is clearly with the seller.

Very disappointing experience and poor customer handling.

It's complicated to return items and receive a refund. You have to wait at home for GLS to pick it up, and then you can either receive the money to a Hungarian bank account or provide your bank account details to customer support, which isn't free. Of course, taking money from a non-Hungarian bank card is easy for them.