I ordered a dog toy and paid 48.00 for the same toy I found on Amazon for 12.00. I never received the toy and when I asked for a tracking number they sent me pictures of a delivery to what was clearl... Ver más
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Consulta las opiniones de los clientes
I have a very active 10 month old puppy so I am always on the lookout for toys that keep his attention without spending a ton of money. He loves this Moiasun toy. The noise, soft lights and movement,... Ver más
My dog is OBSESSED with this toy! The ropes didnt last as long becuz hes a chewer, but Moiasun support was amazing. When I called, they not only helped me find a solution, but also recommened their ba... Ver más
I was impressed by the guarantee that their toys would hold up to my Lab's aggressive chewing. I also have a Whippet. I bought them each a stuffed toy for Christmas along with the lifetime warranty. W... Ver más
Información sobre la empresa
Escrito por la empresa
Discover Moiasun's world of fun and quality for your furry friend! Our unique collection of plush, chew, and puzzle toys brings joy and satisfaction.
Información de contacto
17391 Taramino Place, 19958, Lewes, Estados Unidos
- +18183049722
- support@moiasun.com
- moiasun.com
My dog tore it open in about 10 min
My dog tore it open in about 10 min. I left a review on their page but they don't show. It. Their reviews are fake.
20 de diciembre de 2023
Opinión espontánea
I agree with everything James said
I agree with everything James said. Bought it because it said „extra tough“. My dog destroyed that thing (that cost 30$!!! mind you) in 10 minutes! Nothing tough about it! I was also offered only a 30% refund, which is an absolute joke!!! Stay away from this company!
9 de diciembre de 2023
Opinión espontánea
Only thing worse than their toy durability, is their customer service.
I went online looking for dog toys that last longer than the few months I was getting with pet store stuffed animals.
I searched online and found this company. Their toys are even marketed as "TeddyTough™ is durable, it's designed as a plush toy are ideal for extremely aggressive chewers."
I tried three of their dog toys, my dog dismembered the arms off of the first toy in less than 5 minutes. Then the second toy lasted a little bit longer, more like an hour , but then again the stuffing started to come out and so I had to take away the toy.
Their site says hassle free 30 day money back guarantee. Yet when I went to ask for that refund they only offered 30 percent of what I paid. The toy had to be unused to get the full refund apparently. It's a real head scratcher how I would know the toy either worked or did not without giving it to the dog, which apparently voids the full refund.
Not sure what a hassle free, 30 day guarantee means to them , but is sure does not mean hassle free or a full refund. Very misleading company, and for toys that are more expensive than the local pet shop and made way cheaper, its a rip off what this company is selling.
Customer service is quick to respond , but with the same poor feedback of not full money reimbursed. And frustratingly cheery about how great they are treating me and making it so convenient???
Do yourself a favour and steer clear of this company.
30 de noviembre de 2023
Opinión espontánea
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