Unprofessional and not dependable!
Ordered the first belt and buckle set back in early December 2024 and did not receive until Feb 2025. Horrible communication and misleading info in emails (lies, really) throughout this first ordeal. Over 60 days to receive. A manager named Evert called me after this debacle and offered me a free belt as a way of apologizing.
I decided to give them another shot as I understand things happen especially during holiday season.
Evert told me to let him know if any issues arise on this order.
Placed a second order 3/16/25 (non holiday season) and as of today, still haven’t received and still not even completed yet. 70 days and counting. This order has become worse than the first.
After 55 days had passed, I left 2 messages on 2 separate days with a worker at the store for Evert to call me. No return call.
Finally spoke to him on day 60 bc he got caught answering the phone. He said he would immediately check on this and call me back. He never did.
Their website clearly states shipping time between 40-50 days. Very misleading, unprofessional, and non truthful company.