Rex is an absolute rockstar! He knows criteria like the back of his hand and went above and beyond to help me out with my pre-application process. His expertise ensured that I could confidently... Ver más
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Consulta las opiniones de los clientes
Applied for mortgage with Molo finance. The great thing about molo is they create a account for the buyer so that buyer can check the progress online rather relying on broker. There support team is go... Ver más
I interacted with the support team ANTON on the live chat. He as simply brilliant. Helpful, very clear and very kind. He linked the two conversations we had on two separate days and was able to answer... Ver más
Applying for a mortgage with these guys is really easy—you don’t even need a mortgage advisor. I remember buying my first house—I had to pay a mortgage advisor 1.5% of the loan amount just because he... Ver más
Información sobre la empresa
- Prestamista hipotecario
- también en la categoría
- Institución financiera
Escrito por la empresa
Molo is the first mortgage provider designed to make life easy. Real time digital decisions mean that you can focus on finding the right property for you. No branch visits and no printed paperwork.
Información de contacto
70 St. Mary Axe, EC3A 8BE , London, Reino Unido
- info@molofinance.com
- molofinance.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 20% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Anton on the chat support knew exactly…
Anton on the chat support knew exactly what the problem was an fixed it within a matter of minutes! Really appreciate how efficient Anton was, clearly has the knowledge to rectify issues!
Thank you Anton!
DB from John Charcol.
Services are really good!
Great experience with Anton today
Great experience with Anton today, simple and effective communication getting the required answers within 5 minutes
I had trouble logging in
I had trouble logging in, but Rex from Molo Chat resolved the issue promptly. He was friendly, knowledgeable, and made the entire process seamless. Excellent customer service!
Rex was very helpful with my query and…
Rex was very helpful with my query and getting it sorted.
Worse mortgage company I ever worked…
Worse mortgage company I ever worked with.
Very slow, with lots of paperwork.
Stay away if you don't want to waist your time.
Anton was very efficient went in…
Anton was very efficient went in dealing with my request!
This is our first intermediary case…
This is our first intermediary case with Molo and it was a pleasure dealing with Anton today. He was friendly and very helpful, dealing with my query promptly. I look forward to doing more business with Molo.
Flexible Lender
Flexible Lender
The broker support on the live chat was great and they did not dismiss my query like some other more mainstream lenders would have. They listened, and Rex especially took the time to speak to the underwriters and get my issue resolved. Would highly recommend.
solicitor change
i had an issue regarding the selected solicitor for my case. but the assistant, Rex, was a huge help and ensured my case was fixed from his end. great customer service from him.
Anton was helpful and gave answers to…
Anton was helpful and gave answers to the questions directly which is helpful
Was Speaking to Rex ⭐⭐⭐⭐⭐
Was Speaking to Rex ⭐⭐⭐⭐⭐
Just had a great chat with Rex about a client I recently got approved. I was a bit unsure about the product I could place them on, but Rex confirmed everything in under 2 minutes!
It’s so refreshing to be able to speak to a real human and not just a chatbot. Thanks for the quick and solid support, Rex—definitely a 5-star experience!
#CustomerService
Thanks Rex!
Rex was very helpful
Rex was very helpful, was able to assist with my queries and was fast at responding.
Anton was patient and quickly resolved…
Anton was patient and quickly resolved my technical issue.
Rex you are a star!
Rex was very helpful and managed to change an error the broker had keyed easily without fuss. Thank you!
Anton is excellent
Anton is excellent, very helpful and always exhausts all options before coming to a resolution - instead of just taking the easiest (and often least helpful) route.
Winda Malingin was very helpful with my…
Winda Malingin was very helpful with my registration and with my inquiry for a new business.
Excellent service delivery.
Excellent service delivery.
Anton was very helpful as he responded to all my enquiries clearly and concisely.
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