MOMINA - Designer Outfit Collection Opiniones 

574
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’m always amazed by Momina's! Their clothing quality is truly top-notch. I've been choosing them for special occasions like birthdays and Eid for nearly five years now. I sincerely wish for their bus... Ver más

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Valorada con 5 estrellas sobre 5

This was my 1st order with Momina and I was unsure due to sizes but they turned out perfectly, true to size. Very happy with my purchase and they turned out wayy more beautiful than the actual website... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have used their express delivery service, ordered on Sunday. My parcel arrived on Tuesday. Absolutely love the suits ! Such good quality products, beyond my expectations. Will be buying from you ag... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing customer service and clothes! I received the wrong size and rang the shop which resolved this straight away and shipped my item for next day delivery, the brother reassured me that i would rec... Ver más

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Información sobre la empresa

  1. Tienda de ropa

Escrito por la empresa

MOMINA – Designer Outfit Collection stocks the latest Pakistani designer apparel following the latest trends and fashion, at the best prices in UK.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

574 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(574)

64 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Fabrics quality too bad

Fabrics quality too bad, when asked to return they told have to pay for return.really disappointed.

23 de febrero de 2026
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Respuesta de MOMINA - Designer Outfit Collection

We’re sorry to hear that the item did not meet your expectations. We offer a wide range of products across different price points so customers can choose what best suits their preferences and budget. The item selected was from our more budget-friendly range.

We can confirm the item was not faulty, and as requested, we accepted the return and issued a full refund. In line with our policy, return shipping costs apply when items are returned due to personal preference rather than a defect.

We always aim to be transparent about our pricing and return policies, and we’re happy to assist customers prior to purchase if they’d like guidance on selecting from our different collections.

Valorada con 5 estrellas sobre 5

Excellent material and design as…

Excellent material and design as described, beautiful suits, I'm well pleased. Size correct to label. Thanks. Oh and really really fast delivery, under a week

25 de febrero de 2026
Opinión espontánea
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Respuesta de MOMINA - Designer Outfit Collection

Thank you so much for the lovely feedback 🥰

Valorada con 2 estrellas sobre 5

Disappointing

A suit was sent to me, clearly the wrong size and the stitching down both sides had been taken out, you could see the overlock stitching was visible and damaged material at the bottom. Took a while to get a response, however I did get a refund.
Return policy is only 14 days and you have to pay for postage, was unable to return in time and not even offered a credit note or exchange.

26 de enero de 2026
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Respuesta de MOMINA - Designer Outfit Collection

Hi,

I’m sorry to hear about your experience, and I appreciate you reaching out. Our 14-day return period is a fairly standard policy. After reviewing your order, we can see that you returned one of the suits within that timeframe, and it was successfully refunded.

The second return request was made outside of the 14-day window, after you had a change of mind. Unfortunately, we’re unable to accept returns beyond the two-week period.

We truly appreciate your understanding, and please don’t hesitate to reach out if you have any other questions or if there’s anything else we can assist with.

Valorada con 3 estrellas sobre 5

Bottom stuff is not so good

Bottom stuff is not so good. Shirt and trousers have no match. It’s disappointing.

29 de enero de 2026
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Respuesta de MOMINA - Designer Outfit Collection

Hi. We’re sorry to hear the items didn’t meet your expectations. We always aim to provide high-quality items, and if you’d like to contact our support team, we’d be happy to help.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. The outfits were exactly as expected. The only thing is the cost of returns/exchange, you have to pay p&p. There is also a deduction for the p&p of your original order if the return makes the over all price come down below the free p&p threshold. And then theres the delivery cost for the suit you want exchanged. All in all it can become as costly as the actual suit. I understand the logistics of this as a business and MOMINA are very transparent. But if your ordering clothes, especially for chn, you will most likely need an adjusted size. Something for customers to factor in when placing an order.

2 de diciembre de 2025
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Respuesta de MOMINA - Designer Outfit Collection

In most cases, we cover the delivery cost of sending the exchange parcel back, as long as the customer sends the suit to us. But in this case, your original order had free delivery discount, plus we gave you additional discount as goodwill, which was valued more than the delivery cost. This is why we mentioned that we cannot give further discounts on the same order and cover extra delivery costs, as we still have to pay for the courier service, especially considering it was a low value suit. I hope you understand why we had to take this decision.

Valorada con 1 estrellas sobre 5

Ur return policy really bad sorry to…

Ur return policy really bad sorry to say I have return my item it's been 10 days but still no reply no refund

29 de octubre de 2025
Opinión espontánea
Logotipo de MOMINA - Designer Outfit Collection

Respuesta de MOMINA - Designer Outfit Collection

Hi. I've looked into your order and the refund was processed the day before you wrote this review. As mentioned in our previous email, the automated email confirming your refund is only sent out once your bank has responded to us with a confirmation of a completed refund. If you havent received that email yet, then its probably still in process. Depending on your bank, this can take a few days to complete.

Rest assured, everything from our end has already been completed.
If you have any queries, please feel free to get in touch via email, WhatsApp or by call.

I hope I have been able to answer your questions, and would appreciate if your could reconsider the review rating.

Have a lovely day 🥰

Valorada con 5 estrellas sobre 5

Great service

Great service, great quality of the fabric as promised , delivered in time. Keep up the great work, definitely recommend

28 de octubre de 2025
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Respuesta de MOMINA - Designer Outfit Collection

Thank you so much ❤️

Valorada con 3 estrellas sobre 5

It was a shame my order was not…

It was a shame my order was not complete and was refunded at the discounted price. Instead it should be made notice when ordering that it’s not in stock to change the order there and then to avoid refunds. The clothes were as good as the pictures and with the lawn it needs to be stated whether the clothes have been shrunk before hand

27 de octubre de 2025
Logotipo de MOMINA - Designer Outfit Collection

Respuesta de MOMINA - Designer Outfit Collection

Hi. Thank you for the feedback. From the 6 suits on that order, 1 was not available in stock, hence it was refunded. This doesn’t happen often, but occasionally there can be stock count errors. We do our best to keep this to a minimum. Also, in regards to the refund, since there was a 10% discount code used on the order, the amount paid for that suit was the exact amount refunded. I hope I was able to answer your query, and please accept our apologies for any inconvenience caused. If you have any questions, please get in touch and we would be happy help ❤️

Valorada con 5 estrellas sobre 5

Very good suit

Very good level of service provided by momina, suit ordered good quality, stitching good, the size was as described, would order again, thank you!

31 de octubre de 2025
Opinión espontánea
Logotipo de MOMINA - Designer Outfit Collection

Respuesta de MOMINA - Designer Outfit Collection

Thank you so much for the lovely feedback 🥰

Valorada con 5 estrellas sobre 5

Good service

Good service

26 de septiembre de 2025
Logotipo de MOMINA - Designer Outfit Collection

Respuesta de MOMINA - Designer Outfit Collection

Thank you so much ❤️

Valorada con 5 estrellas sobre 5

Excellent Customer Service

Lovely customer service always repsond promptly and are very helpful

8 de septiembre de 2025
Logotipo de MOMINA - Designer Outfit Collection

Respuesta de MOMINA - Designer Outfit Collection

Thank you so much ❤️

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