Very disappointing .....went to Monica Tolan's as a birthday treat to myself for a facial. I was not fully satisfied with my experience and did email them, they came back but did not address any of my... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Sonia was wonderful and so friendly! She has an absolute wealth of knowledge and a really effective way of communicating and also listening. She listened to my concerns and addressed them all one by o... Ver más
La empresa ha respondido
Purchased vouchers on Black Friday sale for my Daughter, her skin is quite bad at the moment due to mask wearing in work. I'm sure she will be super excited on Christmas morning and look forward to ge... Ver más
La empresa ha respondido
I’ve been a customer for years, rating my recent purchase. I had to phone up as had credit on my account, the staff could not have been more helpful. When the package arrived it came with chocolates a... Ver más
Información sobre la empresa
Sobre Monica Tolan The Skin Experts
Escrito por la empresa
Monica Tolan The Skin Experts is Irelands leading online skin consultation service and Award Winning Skincare Clinic. We are a results driven team here to support you through your journey to better skin health. We are official stockists of some of the world's Leading Medical Grade Skincare Brands, including Environ Skincare.
Our MissionOur Mission is to educate and empower our clients with the tools and knowledge they require to have beautiful healthy skin for a lifetime.
Our ValuesOur values are at the heart of what we stand for in all our practices.
- Customer Commitment
- We develop trusting relationships that make a positive difference in our customers lives.
- Integrity
- We uphold the highest standards of integrity in all our actions
Información de contacto
2 Vauxhall Street, K32 XC78, Balbriggan, Irlanda
- 01 8411678
- info@monicatolan.com
- monicatolan.com
4,1
Muy bueno
501 opiniones
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
La gente también ha visto
The staff at Monica Tolan are always…
The staff at Monica Tolan are always very helpful and accommodating. When I visit Ireland, I usually stock up on my skincare loves. They make every effort to ensure I get my products in time for when traveling back to New York. Great customer service. 5 star!
8 de septiembre de 2021
Respuesta de Monica Tolan The Skin Experts
Hi Ann Marie,
our staff at Monica Tolan always enjoy reading reviews such as the one you left us! We love nothing more then hearing the positive experiences our clients have while shopping with us.
We look forward to looking after you again when visiting Ireland.
Thank You
Monica Tolan Team.
The service and quality of products was…
The service and quality of products was excellent. My order was dealt with in an efficient manner with no delay and the extra little treats were very welcome.
6 de septiembre de 2021
Respuesta de Monica Tolan The Skin Experts
Hi Mary,
Thank you so much for your 5 star review. We're thrilled that you are satisfied with our service. We will always help out our clients in anyway that we can. Adding in the few extra treats is our happy to thank you for shopping at Monica Tolan.
We look forward to looking after you again.
Monica Tolan Team.
Respuesta de Monica Tolan The Skin Experts
Hi Niamh,
Thank you for the kind 5 star review. We're glad to hear that you had a great experience with us. Our orders team take great pride ensuring that all orders are dispatched within 24/48 hour period.
We look forward to seeing you again soon.
Monica Tolan Team.
Quality products and speedy delivery
5 de septiembre de 2021
Respuesta de Monica Tolan The Skin Experts
Hi Grace,
Thank you for the fantastic review. We loved being able to provide such a service for our clients.
We hope we will be looking after you again soon.
Monica tolan Team.
Ordered product on line
I Ordered the product on line, hassle free, I got notification that my product was ready for collection less than 48 hours after placing the order, I collected the product from Balbriggan store, very efficient.
5 de septiembre de 2021
Respuesta de Monica Tolan The Skin Experts
Hi Susan,
What a lovely 5 star review to leave us. The orders team take high pride ensuring all orders will be dispatched / ready for pick up with 24/48 hours. We hope you are loving your hair care cap as much as we do.
We will be looking forward to looking after you again soon.
Monica Tolan Team.
I ordered the skin biome capsules
I ordered the skin biome capsules, they came within 2 days of initial online order. I can’t say how good they are just yet because I’m only taking them 4 days but all is great so far, great service thank you xx and I will be using the clinics service soon as I have heard great things. Best of luck in London ❤️
4 de septiembre de 2021
Respuesta de Monica Tolan The Skin Experts
Hi Eimear,
What a lovely 5 star review to leave here. Yes you will love them, We are all massive fans of the clear biome and the youth biome. You will start to see such a difference in the next couple of days, and not only will you notice changes in the skin but also in your gut.
We will be looking forward to you coming into us and treating yourself to a nice treatment.
Monica Tolan Team.
The packaging is honestly the nicest…
The packaging is honestly the nicest I’ve seen, and I only bought a voucher. A lot of thought goes into the packaging. Some lovely added extras aswell. And the added scent is a lovely touch
3 de septiembre de 2021
Respuesta de Monica Tolan The Skin Experts
Hi Lisa,
Wow, thank you for leaving us such a lovely 5 star review. Our orders team take pride in ensuring you receive your order to the highest standard. Choosing the scent can sometimes be the hardest job.
We are delighted to hear that you were happy with your order and we hope to look after you again soon.
Monica tolan Team.
Very efficient and arrived promptly!
3 de septiembre de 2021
Respuesta de Monica Tolan The Skin Experts
Hi Jay,
Our orders team take pride in ensuring you receive your order to the highest standard. We are thrilled to hear that you are happy with the service we provide. Thank you for leaving us a 5 star review.
Monica Tolan Team.
I am very happy with my creams
I am very happy with my creams, delivery was on time also.
2 de septiembre de 2021
Respuesta de Monica Tolan The Skin Experts
Hi Paula,
We are delighted to hear you are enjoying your skin products, we are all massive fans on the refresh range and cannot live without the eye cream.
We look forward to looking after you again soon.
Monica Tolan Team.
I spent a lot of money for treatments
I spent a lot of money for treatments, my face wasn't better. When i sent the emial that my face is worse i got replay that someone will call me ( online appointment ) and nobody call me. Im actually angry because i spent a lot of money and my face is still really really bad.
1 de septiembre de 2021
Opinión espontánea
Respuesta de Monica Tolan The Skin Experts
Hi Agnieszka,
We are really disappointed that you left such a negative review. We had asked you numerous times to forward pictures of your skin concern so we could consult with you. We also phoned, emailed and offered to schedule a catch up call.
We are here at the end of the phone and on email so please get in touch.
Kind regards,
Monica Tolan Team
Speedy delivery of products as always
Speedy delivery of products as always, with some fabulous samples and treats included 😍
1 de septiembre de 2021
Respuesta de Monica Tolan The Skin Experts
Hi Liz,
Our orders team take pride in ensuring you receive your order to the highest standard. Thank you for the lovely review we are so happy you enjoyed your treats!
Kind regards,
Monica Tolan Team
Excellent service as always
30 de agosto de 2021
Respuesta de Monica Tolan The Skin Experts
Hi Elizabeth,
Thank you for this 5 star review and for being an amazing customer.
Kind regards,
Monica Tolan Team
Absolutely flawless service as always!
26 de agosto de 2021
Respuesta de Monica Tolan The Skin Experts
Hi Denise,
Thank you Denise for taking the time to leave us a 5 star review! We love when clients enjoy the service we provide. We enjoy getting to look after you all.
We will look forward to looking after you again soon.
Monica Tolan Team.
I ordered shampoo and conditioner for…
I ordered shampoo and conditioner for hair loss and got it very quickly and beautifully packaged with some lovely samples thrown in and even a little chocolate! This kind of service would make me want to buy again. Also used the products for the first time today and love how my hair feels already.
24 de agosto de 2021
Respuesta de Monica Tolan The Skin Experts
Hi Sinead,
The clinicare shampoo and conditioner is a big hit here amongst our clients and staff. We are happy to hear that you love them both and enjoyed your treats.
Thank you for the 5 star review.
Kind regards,
Monica Tolan Team
Hi I really enjoy taking the time out…
Hi I really enjoy taking the time out to have a little me time, and its always a wonderful experience. Everyone is so friendly and pleasant, a real treat.
Julie
24 de agosto de 2021
Respuesta de Monica Tolan The Skin Experts
Hi Julie,
We are glad to here you choose to unwind and take some well deserved me time here in Monica Tolan the Skin Experts. Thank you for the lovely 5 star review.
Kind regards,
Monica Tolan Team
Expert advice
Expert advice, super prompt deliveries, NEVER out of stock for products plus always receive free samples. What's not to love! 5 stars all the way 🤟💝
24 de agosto de 2021
Respuesta de Monica Tolan The Skin Experts
Hi Mary,
Wow! What an amazing review to receive. We pride ourselves on our packaging. Thank you for the 5 stars!
Kind regards,
Monica Tolan Team
Monica Tolan game chargers for skin health!
All the staff at Monica Tolan are absolute experts in their field. They make you want to take care of your skin! Monica Tolan is changing the field of skin health and self love for all their clients!
23 de agosto de 2021
Respuesta de Monica Tolan The Skin Experts
Hi Bertine,
We are so happy to be on this journey to glowing skin with you. Thank you for this beautiful 5 star review.
Kind regards
Monica Tolan Team
Skin care experts
Excellent service nothing is too much trouble for the team and their expertise in skin care is top class 💞
20 de agosto de 2021
Respuesta de Monica Tolan The Skin Experts
Hi Joanne,
Thank you so much for taking the time to leave us a 5 star review. We do all love to share our knowledge and passion of skin onto our clients.
We will look forward to looking after you again soon Joanne.
Monica Tolan Team
Speedy service
Great website, speedy delivery and excellent communication via phone consult re products.
16 de agosto de 2021
Respuesta de Monica Tolan The Skin Experts
Hi Margaret,
Thank you for leaving us a 5 star review. We are thrilled to hear that you happy with the service we provide. We love that our clients enjoy there shopping experience with us.
We will look forward to looking after you again soon Margaret.
Monica Tolan Team
I have noticed a big difference in my…
I have noticed a big difference in my skins completion since using products from Monica Tolan
Their efficiency in sending orders is suberp !
9 de agosto de 2021
Respuesta de Monica Tolan The Skin Experts
Hi Monica,
Thank you for getting the time to leave us another 5 star review. We LOVE to hear when clients can see a difference in there skin its amazing. Thank you for choosing Monica Tolan to achieve your skin goals.
We look forward to seeing you soon Monica.
Monica Tolan Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.