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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

This product is yet another rip off on the market - targeting people desperate for hair regrowth. Having used it then went to a private clinic for a complete analysis - I've realised that this is jus... Ver más

Valorada con 5 estrellas sobre 5

I've been using the new ceramide complex bond repair Shampoo alongside the conditioner and its the perfect solution for my dry coloured treated hair.It has a rich creamy texture that has helped to dee... Ver más

Valorada con 4 estrellas sobre 5

I have serious scalp problems caused by stress. Every few years the problem erupts and as I get older (age 78yrs) I do not seem able to control the ‘monster’ Interested in your products so I am givin... Ver más

Valorada con 5 estrellas sobre 5

I have been using the Clarifying Scalp Scrub once a week for the last 3 months and the Follicle Boost Hair Density Serum every day for 3 months. Within the first few weeks I noticed that hair shedding... Ver más

Información sobre la empresa

  1. Proveedor de productos de belleza
  2. Tienda de productos capilares

Escrito por la empresa

MONPURE London are the leading scalp and hair health experts, with results-driven products backed by scientists to nourish the scalp and strengthen the hair.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

266 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

I waste my money

I waste my money, sorry guys! I bought the products trusting on it, I was totally wrong.
My advice for the future customer go first to the dermatology if you have problem with loss hair, Monpure is just a product for people that really don’t have issues.
I needed to stop to apply the products because my hair getting worse.
I can’t believe that I spent such amount of money on it, I was so silly.
Very disappointed.
Jessenia
From Chile.

25 de mayo de 2021
Logotipo de MONPURE London

Respuesta de MONPURE London

Hi Jessenia,

Thank you for reaching out and sharing your thoughts.

We understand any frustration relating to hair loss, it's not just hair.

It’s important to always consult with a medical practitioner once we see a shift in our scalp and or hair. Many factors come into play with a shift in this such as hormones, diet or pollution to name a couple.

MONPURE products are here to support and complement any condition and treatment if prescribed, and generally help maximise scalp and hair health and strength with natural ingredients.

We are in touch daily with potential customers who reach out to us with their concerns, and it's our pleasure to help consult with them how best to proceed. It would be our delight to help you through your concerns as well, we have a team of resident experts you can reach out on experts@monpure.com .

I hope this helps.

If there's anything else we can further help you with, please don't hesitate to reach out to us on hello@monpure.com .

Warm Regards,
MONPURE

Valorada con 5 estrellas sobre 5

Best ever.

The shampoo and conditioner are brilliant especially for my scalp and hair. My only grump is I don't like the bottles. Too dark..can't see what's left and becomes harder to empty. Need to rethink design. But the contents are the best ever.

25 de mayo de 2021
Valorada con 4 estrellas sobre 5

I have been using the scrub since…

I have been using the scrub since December 2020 and I can tell it has improved the condition of my hair. I suffer from AGA so have recently purchased the follicle density serum but it is too early to tell if it's made a difference. I do really like the products but it would be great if they were a bit cheaper.

25 de mayo de 2021
Valorada con 5 estrellas sobre 5

Wonderful products

Wonderful products. Significantly reduced my hair loss and make my straight Asian hair so soft, beautiful and voluminous. I will never stop buying!

6 de mayo de 2021
Valorada con 1 estrellas sobre 5

Definitely would NOT recommend

I have used the full range of products and nothing else now for 8 months. I am disappointed and would not recommend you pay full price for any of the products.
Every delivery I had from Monpure had a problem - the £96 of serum was broken, a seal was damaged on at last one bottle in the package. For the cost of the items, you expect these things to be perfect every time.
The products themselves - they are tiny for the price. I understand it’s a premium brand and smaller sizes are common but I am just warning for potential buyers.
The shampoo is ok but you definitely need more than a “walnut” size if you have longer hair and easily need to wash twice. The conditioner was originally very watery and again you needed more than a walnut size. But then they have changed the consistency and it is thicker and using a tiny amount leaves my hair greasy and sticky.
The scrubs and mask - again they’re ok but nothing to justify the £63 price tag. Using as directed you’ll be getting new ones pretty regularly. They are both difficult to apply evenly throughout your hair and are also, like the conditioner, very difficult to remove effectively without more shampoo therefore adding to your total cost to keep the regime going.
The serum - I have not noticed a decrease in a hair loss and in fact reported an increase of using. The product says to use once a day and apply to clean hair... which means washing every day which if you do suffer from hair loss you definitely don’t want to be doing.
So all in all - I can’t recommend these products. I’ve never written a review online about products I’ve used but I felt strongly here. I’ve spent £100’s on them and have stuck with them for 8 months and have more successful with the Boots own ranges... Monpure replied to my concerns saying only 75% have success so I guess I’m in the 25% who didn’t get sent the products for free to review for them.

13 de marzo de 2021
Opinión espontánea
Logotipo de MONPURE London

Respuesta de MONPURE London

Hi Clare,

Thank you for reaching out and sharing your experience.

We are sorry to hear you have been disappointed with the overall experience. Communication with our customers is very important and we listen to each concern.

Our labels share an advised amount of product usage according to an average use. Whilst haircare has until now conditioned us to use an amount according to hair length, scalp care usage recommendation is relatively regular as it relates to scalp surface. It does take some time to adapt old habits, one MONPURE has tackled head first.

Thank you for your suggestion on bigger sizes. We are working on bigger product bottles for the Strengthening Silk Protein Shampoo and Strengthening Essence-Conditioner. The challenge with being able to offer this has been the supply of sustainable post consumer recycled plastic bottles. Up until recently, they were not available in bigger sizes and we did not want to compromise on the environment because of that. But we hope to improve that really soon!

We are sorry for any other issues you had with our packaging. When your pipette broke after a few uses, we had hoped that the replacement bottle we sent would work better. In addition, we are sorry that you were not happy with how our sustainable, recyclable seals performed on the shampoo and conditioner. We will keep looking for a better, sustainable solution for these.

Lastly, none of the ingredients have been changed since we launched. These are still the same award-winning formulations that we launched with.

We hope you will revisit your experience of MONPURE.

As always, if there is anything else we can do for you, please do not hesitate to reach out.

Kind Regards,
India

Valorada con 5 estrellas sobre 5

I honestly love it

I honestly love it. I love the smell, packaging and how it feels in the hair and on the skin. Highly recommended and something different than other luxury products

2 de marzo de 2021
Opinión espontánea
Valorada con 3 estrellas sobre 5

I have used the scalp scrub 3 times so…

I have used the scalp scrub 3 times so far ( every 5-6 days) but after last use my scalp felt very dry. I also think it’s not that easy to distribute it on the scalp. The smell is lovely but was hoping for even more delicate, natural smell. The packaging however was beautiful and I very much appreciate the company use the glass bottle and not the plastic one. Thank you.

25 de febrero de 2021
Logotipo de MONPURE London

Respuesta de MONPURE London

Hi Justyna,

It would be lovely to be in touch so we can help you enjoy your MONPURE products optimally. All our products are created to improve your scalp health, and it is our goal to help our customers achieve this.

We're so happy to hear you enjoy our packaging, a lot of thought and expertise also went into this component of the MONPURE experience.

You can reach us on hello@monpure.com .

We look forward to hearing from you.

All our best,
Team MONPURE

Valorada con 5 estrellas sobre 5

The product and customer service are…

The product and customer service are top rated. I received my order within 3 days although I was expecting it later in the week or the following week since I live in California. After delivery, there was an issue and I reached out to the company. Daniel responded promptly and it was resolved to my satisfaction, and then some! :) I am so happy with the quality of the product and how my hair looks and feels. I will continue to purchase. Thank you so much.

21 de febrero de 2021
Valorada con 5 estrellas sobre 5

Perfect product

Beautifully packaged, delivered as promised and the product itself is fantastic. My scalp needed a treat! And now I can’t go back to not using it! Great work Monpure....

21 de febrero de 2021
Valorada con 5 estrellas sobre 5

Brilliant

I wish I didn't like these products so much because they're so expensive but they have been a game changer for me! I struggled with itchy dandruff for years and tried everything...mon pure shampoo, conditioner and scalp scrub has totally fixed it!

21 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely amazing

Absolutely amazing! The scalp scrub is my favorite new addition to my hair routine. The shampoo and conditioner doesn’t feel as moisturizing as other products I have used, but after just 3 uses I am already noticing my hair feels stronger and I am not seeing the breakage that I was having. I have long thick naturally dark brown but bleached blonde hair that is always dry and frizzy. My scalp was getting really dry and itchy and I was having tons of breakage over the past few months. These products in just 3 washes have dramatically improved the way my hair and scalp looks and feels. I’m using the moisturizing serum and I really like it as well. Not greasy and doesn’t weigh down my hair. I wish I would have found Monpure sooner! A little product goes a long way even with thick long hair. Absolutely worth the price and I highly recommend it to anyone dealing with breakage or an irritated scalp.

19 de febrero de 2021
Valorada con 5 estrellas sobre 5

My monpure shampoo and conditioner…

My monpure shampoo and conditioner arrived a week late (thanks to DPD) , it
was well worth the wait. Have used only once but already my hair feels so
clean and looks very shiny which considering it is dry and quite damaged is a huge achievement. Would definitely recommend these products. I am going to
order the hair mask next. Also customer service was very good in re-organising
a different courier for my delivery.

18 de febrero de 2021
Valorada con 5 estrellas sobre 5

First class service

Monpure have provided a first class service from the speedy delivery of the products I ordered, to the quality of the products themselves.
I'm usually sceptical when using new products as I often find it hard to notice any difference, but I cannot say this was the case when I used the Monpure shampoo and conditioner! My hair felt sleeker yet stronger after the first wash so I can't wait to see how it feels after a few months - thank you!

18 de febrero de 2021
Valorada con 5 estrellas sobre 5

First time I used shampoo and…

First time I used shampoo and conditioner my hair felt smooth and soft it will take a wile but have also got the scalp treatment and am positive it will work for me. The packaging is supreme as are the products.just ammmmazing.

5 de febrero de 2021

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