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Información sobre la empresa

  1. Tienda de informática

Escrito por la empresa

We are the Moon Dynasty. A company focused on giving our customers the best possible experience. In doing so we strive to ensure we do not do so at the cost of our people and planet. We just started, but we hope to turn this into something beautiful. Leaving a review would massively help us on our journey, And we hope to see you again soon.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

15 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Got two used graphics cards

Got two used graphics cards. They were cleaned and did not have any usermarks on them. Working smoothly. Reached out to him for some more parts. Got friendly and fast help

21 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great store

the ordering process is easy
Items came in reasonable time.
One smal issue with one item but got resolved pretty quick.

top seller
top customer service
Great communication

24 de octubre de 2025
Logotipo de Moon Dynasty

Respuesta de Moon Dynasty

Hello! Your order is on it's way! You should have received an email from PostNL regarding the shipment. Just in case we have also sent you an email with the tracking information on the address included in your order.

Valorada con 1 estrellas sobre 5

Sells broken things

Sells broken things, no refund.

12 de noviembre de 2025
Opinión espontánea
Logotipo de Moon Dynasty

Respuesta de Moon Dynasty

Hello, We are sorry to hear this! Please reach out to us at support@moondynasty.space and we will work to resolve this as soon as possible. We have yet to receive any messages from you regarding this problem.

UPDATE:
There is no record of an order under this name. We have received no requests for support, nor had any contact through Trustpilot after attempting to reach out.

Valorada con 5 estrellas sobre 5

Top service

Product is snel geleverd en in perfecte staat aangekomen. Vriendelijke klantenservice.

27 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

New VR headset

Very happy with my new VR headset! Great service with finding the perfect headset for me :)

16 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Seller does not communicate

All issues resolved. Thank you, MD, for handling my issues in a swift amd timely manner!

30 de mayo de 2025
Opinión espontánea
Logotipo de Moon Dynasty

Respuesta de Moon Dynasty

Glad to hear all is well now. Enjoy VR! :)

Valorada con 2 estrellas sobre 5

Seller does not respond

5 days in, and I haven't even received a shipping confirmation or delivery date. Seller doesn't respond to emails, even though I sent them 3 emails, and the phone number on the website leads to a number you can't call.

EDIT:
The package has arrived, however the seller does not communicate well. Making the purchase seem sketchy and leaving you with an uncertain feeling. Communication could definitely improve.

28 de mayo de 2025
Opinión espontánea
Logotipo de Moon Dynasty

Respuesta de Moon Dynasty

Hello! Unfortunate to hear you were unable to get clarity about your order from us. We are working hard to improve our automated systems for tracking orders & improving our reachability. If you have any future problems please feel free to reach out at support@moondynasty.space. We still wish you a great time in VR!

Valorada con 5 estrellas sobre 5

Amazing service and real lmao

Great service was a lil nervous at the beginning bc of the cheap prices, but after asking the support mail they gave an accurate estimate on what day it would come which was pretty fast for me :3 overal i rlly recommend this please try it when you want to start with vr or sum :D

9 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very great shopping experience

Very great shopping experience! The shop owner was very responsive and the shipping was exactly as he mentioned! Very fast and in a single day!.
Would definitely recommend and purchase from him again 👏
Thanks

2 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Seller doesn’t respond

I ordered the HP Reverb G2 more than a week ago and received confirmation from the seller, but since then he hasn’t responded at all. I sent him an email and also called the number listed on the website, but he didn’t pick up the phone. I feel frustrated because I haven’t received any information about when my order will arrive, and I can’t get in touch with him. I think this is terrible customer service.

15 de abril de 2025
Opinión espontánea
Logotipo de Moon Dynasty

Respuesta de Moon Dynasty

Buyer unfortunately does not respond to any inquiries. Product is marked as Delivered on Track & Trace as of 9th April.

Valorada con 5 estrellas sobre 5

Great website, great prices

Waiting for a month, no email updates. Let me know nothing about my order. Waiting for the HTC Vive controller

Edit:

I am sorry for this review. I thought it would be another fake scamsite after waiting so long.

Don’t even doubt about ordering.
JUST ORDER
Got all my goodies and very nice delivered too!

Update mails or tracking would be great but I understand its a new company

29 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Goede service

Goed service, snelle levering, reële prijs/kwaliteit...aanrader!
Good service, quick delivery, not expensive...

8 de febrero de 2024
Opinión espontánea

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