Moorgate Andrology  Opiniones 

184
TrustScore: 4 sobre 5

4,1

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Stay away from this corrupt company, they will ignore you and force you in a position that is your fault for their own failings! I’m left in constant pain and discomfort and also scarred and disfigu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I suffered from Peyronie’s disease for some years and decided to get it sorted. I chose to go Private given the NHS delays due to COVID. The most important factor however was the type of procedure the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After my initial consultation with David Mills I decided to have 10ml Neuramis Penis Filler with Dr Gerasimos Fragkoulis in Sheffield. I found the process relaxing and professional. They put me at eas... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Wow my first penis procedure and I couldn’t be more pleased, the team at Moorgate were great, first I spoke with David who listened to me and advised me and made me feel at ease with what I wanted t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Clínica andrológica
  2. Ginecólogo
  3. Urólogo

Escrito por la empresa

Moorgate Andrology is a UK-based specialist clinic providing penis enlargement surgery, penile filler treatment, and peyronies disease management. We also offer other urological surgical procedures including penile implants, circumcision, frenuloplasty, testicle enhancement surgery, penis reduction surgery, preputioplasty, scrotoplasty. Our non-surgical procedures include penile ultrasound scans, PRP treatment for erectile dysfunction and peyronies disease, injections for peyronies disease, treatment for premature ejaculation and consultations for sexual health matters. All consultations and treatments are undertaken by Specialist Urologists Treatments are delivered using a medically-led approach focused on safety, precision, and natural-looking outcomesu


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

184 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 57% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,1

Todas las opiniones

(184)

29 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

In May 2026 I submitted a review…

In May 2026 I submitted a review regarding what I believe to be the extremely poor care and service I received from Moorgate Andrology.

To summarise, in October 2023 I underwent a length and girth enhancement procedure. In my experience, the outcome was catastrophic. The results were so poor that I ultimately had the fat transfer removed. Since then, I have been left with a number of ongoing complications that have had a significant impact on both my physical and mental health. Moorgate is fully aware of these issues.

I want other men considering treatment with this company to read this carefully. The experience has had a devastating effect on my life and, at its lowest point, brought me to the brink of suicide. Despite being aware of the severity of my situation, I do not feel that Moorgate has shown genuine care or taken meaningful responsibility for the problems I have experienced.

I anticipate that Moorgate will respond to this review and that there may be further positive reviews posted. However, I can only speak honestly about my own experience.

In response to my previous review, Moorgate stated that nobody at the company had “washed their hands” of me. However, this directly contradicts an email I received from Melissa Setterfield, a member of the management team, confirming that they could do no more for me.

When I was hospitalised with an abscess, Moorgate repeatedly contacted both myself and the NHS surgeon who was due to perform my operation, requesting to speak with him. My surgeon told me he found this unusual. He later informed me that, in his opinion, aspects of the treatment I had received were “borderline illegal”. He contacted Moorgate to discuss the matter, but despite the request for communication having originated from Moorgate, Dr Fragkoulis was no longer available to speak with him.

Following these events, I submitted a formal complaint. In my view, the complaint process lacked transparency and independence. I felt that my concerns were dismissed, with responsibility being placed entirely on me rather than any consideration being given to whether the treatment itself had contributed to my complications.

Moorgate has now informed me that it can do nothing further to help, despite the NHS advising that I will require additional surgery to address my ongoing problems.

Please take the time to consider my experience carefully before deciding whether to proceed with treatment. I do not want anyone else to go through what I have experienced. In my opinion, the caring image presented by Moorgate does not reflect the way I have been treated.

If reading this review helps even one person avoid the physical, emotional and financial consequences that I have endured, then sharing my experience will have been worthwhile. It could save you thousands of pounds and, more importantly, spare you significant physical and mental suffering.

27 de julio de 2026
Opinión espontánea
Logotipo de Moorgate Andrology

Respuesta de Moorgate Andrology

This review has been reported to trustpilot

Valorada con 5 estrellas sobre 5

Have had multiple filler procedures…

Have had multiple filler procedures with Moorgate now. Always good results. David and Pauline are always responsive and professional. Would recommend.

20 de diciembre de 2025
Opinión espontánea
Logotipo de Moorgate Andrology

Respuesta de Moorgate Andrology

Thank you for this very kind review Joe

It is always a pleasure to see you in the clinic for your fillers

You are a very valued patient over a number of years now

We look forward to seeing you again soon

Valorada con 5 estrellas sobre 5

A Decision I'm Glad I Made

Excellent experience with Moorgate Andrology. David and the team were professional, well organised and reassuring throughout the whole process.

Dr Fragkoulis took the time to answer my questions and explain everything clearly, and I was pleased to be in the care of a urologist whose background and experience reassured me that I was in good hands given my medical history.

The procedure itself was quick and straightforward, and I am very happy with the outcome so far. I would happily recommend Moorgate Andrology.

15 de junio de 2026
Opinión espontánea
Logotipo de Moorgate Andrology

Respuesta de Moorgate Andrology

Hi Paul

Many thanks for this very kind review.

It is great to hear of your confidence in Dr Fragkoulis and that you were very pleased with the procedure.

We look forward to seeing you in the clinic again in the future

Valorada con 4 estrellas sobre 5

David and my consultant Dr Gerasimos are excellent in their jobs

David was helpful throughout my treatment with ,Dr Gerasimos ,he provided good customer service and worked a good plan out for my repeat procedure,thank you David.

Dr Gerasimos is a very good doctor to get on with,he made me feel very comfortable in my consultation and explained things in detail and also when he carried out the procedure.

16 de mayo de 2026
Opinión espontánea
Logotipo de Moorgate Andrology

Respuesta de Moorgate Andrology

Hi Mr Bajwa
Thank you for your very kind review.
It is very nice to hear that you experienced good customer service from the team.
We will also pass on your kin comments regarding Dr Gerasimos Fragkoulis

Valorada con 5 estrellas sobre 5

Great service, very professional and great results

Great service, very professional, very good after care, always able to contact them and great end results. Would highly recommend them.

22 de abril de 2026
Opinión espontánea
Logotipo de Moorgate Andrology

Respuesta de Moorgate Andrology

Hi Robert

Many thanks for your very kind comments. We are very pleased to hear you are happy with the results of your treatment and the service and care from the team. Always a please sure to see you in the clinic

Valorada con 5 estrellas sobre 5

The company is very helpful

The company is very helpful. David replies to emails promptly.
The clinic is very clean. The doctor is highly professional and explains the procedure in simple, plain language.
Overall, a great experience.

15 de junio de 2026
Opinión espontánea
Logotipo de Moorgate Andrology

Respuesta de Moorgate Andrology

thank you for this very kind review Raj
It is always a pleasure to see you in the clinic
I will pass on your kind comments to the Urologist.
The Hospital is highly regarded in London and has bee for many years
Look forward to seeing you again in the near future

Valorada con 5 estrellas sobre 5

Brilliant from start to finish

Good communication from start to finish, the procedure was explained in detail to me and was carried out professionally, after care was great and the staff were very pleasant, will definitely use again and highly recommend

4 de junio de 2026
Opinión espontánea
Logotipo de Moorgate Andrology

Respuesta de Moorgate Andrology

Hi Peter

Thank you so much for your very kind review

It is a pleasure to see you in the clinic

I will pass your comments onto the Urologist who treated you

We look forward to seeing you again in the future

Valorada con 5 estrellas sobre 5

Excellent results and painless

I was made to feel comfortable by david as soon as I met him at reception. The procedure was painless and the results where brilliant. I couldn't recommend a company more for professionalism, from the admin to the procedure.

15 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thanks to all the team at Moorgate

Thanks to all the team at Moorgate, I have had the filler, great job - even though I had a death in family they kept their word and allowed me to keep my appt, Pauline and David also in particular were excellent.

28 de mayo de 2026
Opinión espontánea
Logotipo de Moorgate Andrology

Respuesta de Moorgate Andrology

Hi Shane,

Many thanks for your very kind review.

We are sorry for your loss.

It is always a pleasure to see you at the clinic and we are pleased that we ere able to assist during this time

We will pass on your lovely comments to the members of the team

Valorada con 1 estrellas sobre 5

Stay well clear of this company!

In 2023, I underwent surgery with Dr Nenad Djakovic through Moorgate Andrology to enhance length and girth. The cost of this surgery was £8,000. The outcome was catastrophic! I experienced severe complications, including extreme swelling of the foreskin and persistent daily pain that significantly impacted my quality of life.

As a result, I was forced to undergo a second procedure in 2025 to remove the fat, in the hope of correcting these issues. Unfortunately, this only made matters worse. I was left with a visibly deformed, sunken appearance and continued complications affecting my foreskin.

I was then advised to proceed with filler treatment to address these problems. This third procedure, carried out in 2026 by Dr Gerasimos Fragkoulis led to a serious infection, requiring emergency surgical intervention by the NHS. I have been informed I may need a further surgery to remove my foreskin, so my ordeal is far from over.

After three separate procedures, not one has been successful. Instead, I have been left in a profoundly distressing physical condition, alongside significant and ongoing mental and emotional trauma. Despite the severity of these outcomes, Moorgate Andrology has failed to take any meaningful responsibility.

The fact that multiple interventions have resulted in escalating complications speaks for itself. I am now pursuing this matter through legal channels and will also be engaging with the media and the GMC.

In the meantime, if sharing my experience prevents even one person from going through what I have endured, then this review has served its purpose. I urge anyone considering treatment with this company to think very carefully before proceeding. They will take your money and wash their hands of you.

Further updates will follow when I am in a better position, both physically and mentally.

18 de abril de 2026
Opinión espontánea
Logotipo de Moorgate Andrology

Respuesta de Moorgate Andrology

Thank you for your review.

Swelling of the foreskin is a known complication of penis enlargement surgery that happens in almost all cases of girth enhancement aspects of this procedure. In almost all cases this settles down in a matter of weeks but in some cases it persists, requiring further treatment. You were informed of these side effects both in consultation and in writing.

You have indeed received numerous consultations , treatment and support from urology specialists over a period of time, and continue to do so, which suggests that no Doctor has ever washed his hands on you.

Valorada con 5 estrellas sobre 5

10/ 3/ 26 2nd zoom meeting with …

10/ 3/ 26 2nd zoom meeting with David mills , Dr Nenad Djakovic, follow up from surgery on which took place on 31/1/ 26 , the plan forward is massage and later weeks when things settled start using the Phallson forte suction device , all under Dr Djakovic advice , excellant service at moorgate , advice and zoom meeting always on there when needed .

10 de marzo de 2026
Opinión espontánea
Logotipo de Moorgate Andrology

Respuesta de Moorgate Andrology

Thank you very much for this latest review Richard.

It is always a pleasure to see you in the clinic.

You always follow the instructions to the letter and that is partly why you have made such great progress.

We look forward to catching up again soon

Valorada con 1 estrellas sobre 5

I had penis filler and it was one of…

I had penis filler and it was one of the worst decisions I’ve ever made. I had the filler on the Monday and by Wednesday I was in a&e with a very balloon swollen penis and had to have catheter inserted in my penis for 5 days. I was rushed for emergency surgery the next morning to remove the filler and infection at the injection site. I was in hospital and 5 days and I’m now under a nhs urologist because the urologist at Moorgate cancelled the video call because he said he was unwell they don’t care. Once they have your money you are on your own and the chances of compilations are a lot higher than what they claim. The office I had my filler was not sterilised and more like someone’s living room. PLEASE if you’re thinking about having this done seriously DON’T do it. Just use an extender/pump. RE: My complaint was rejected by moorgate even though I’ve now got life changing issues with my penis. I’m now in the process of starting legal proceedings against moorgate. If you have had issues with moorgate start a Medical neglect claim against Moorgate don’t let them fob you off.

19 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic from start to finish

Fantastic from start to finish. Great communication and aftercare. The guys are brilliant and make you feel at ease!

19 de septiembre de 2025
Opinión espontánea
Logotipo de Moorgate Andrology

Respuesta de Moorgate Andrology

Thank you so much for this very kind review Brent. You are always welcome at the clinic and always a pleasure to see you back.
I will pass your feedback onto the medical team regarding the aftercare
See you again soon !

Valorada con 5 estrellas sobre 5

Highly recommended

I’ve had penis fillers here previously and I am really happy with the results. They are very professional and make you feel comfortable. Would highly recommend to anyone who is interested.

9 de noviembre de 2025
Opinión espontánea
Logotipo de Moorgate Andrology

Respuesta de Moorgate Andrology

Thank you very much for taking time to let us know how happy you are with your penis filler treatment.

You are always welcome at the clinic anytime.

We will pass your kind comments on to the medical team

Valorada con 5 estrellas sobre 5

If you’re thinking about having a…

If you’re thinking about having a procedure then this is the place to visit.

Always welcoming, professional and a personal service.

Will be returning very soon

8 de enero de 2026
Opinión espontánea
Logotipo de Moorgate Andrology

Respuesta de Moorgate Andrology

Thank you very much for this very kind review
It’s always a pleasure to see you in our clinic

Valorada con 2 estrellas sobre 5

Bad surgery

Very poor. Terrible, overpriced. Do not recommend this.

16 de febrero de 2025
Opinión espontánea
Logotipo de Moorgate Andrology

Respuesta de Moorgate Andrology

Thank you. We checked the name, email address and phone number you supplied. We do not have any patient by those details in our system. Unless you supplied different information previously , it appears that you did not have a service at this clinic. Moreover, you say you had surgery on the 16th February 2025. We did not carry out any surgical procedures on that day.

Valorada con 5 estrellas sobre 5

After being diagnosed with with…

After being diagnosed with with Peyronie’s disease I contacted Moorgate who managed to fix the issue. Big thanks to Dr Nenad

13 de julio de 2025
Opinión espontánea
Logotipo de Moorgate Andrology

Respuesta de Moorgate Andrology

Thank you for your very kind review Matt. I will pass on your comments to Dr Nenad Djakovic. He will be happy to hear how pleased you are now that your peyronies disease has been fixed.

Valorada con 5 estrellas sobre 5

The only place to go!!

My partner and I went to Moorgate Andrology recently and we would highly recommend! From start to finish our experience was amazing, excellent customer service, great communication and we felt so comfortable from the get go! Since the procedure, my partner is so much more confident and our sex life is amazing- thank you to all the great staff at Moorgate Andrology!

10 de octubre de 2025
Opinión espontánea
Logotipo de Moorgate Andrology

Respuesta de Moorgate Andrology

thank you very much for your very kind review. We will pass your comments onto the medical team

Valorada con 5 estrellas sobre 5

You have made me x my partner so happy

You have made me x my partner so happy. Loooove how the results have turned out! Can’t wait for my partner to come back, proper happy with it 😄

30 de octubre de 2025
Opinión espontánea
Logotipo de Moorgate Andrology

Respuesta de Moorgate Andrology

Thank you for the kind review. Pleased to hear that he is happy with the results.

Valorada con 5 estrellas sobre 5

My husbands experience

My husband recently had his consultation for his enlargement procedure, and we were both incredibly impressed with the entire experience. From the moment we arrived, the team was professional, reassuring, and completely transparent about the process. The consultant made my husband feel comfortable, answered every question thoroughly, and explained the next steps with clarity and confidence.

We left the appointment feeling fully informed and very much at ease, and we’re grateful for how supportive and respectful everyone was. With his surgery booked for just after Christmas, we both feel he’s in excellent hands. Thank you to the whole team for providing such outstanding care!

10 de diciembre de 2025
Opinión espontánea
Logotipo de Moorgate Andrology

Respuesta de Moorgate Andrology

We are pleased to hear that you and your husband were happy with the consultation. We look forward to seeing you both at the hospital in the new year

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más