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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had Simon Randall-Coles as our Mortgage Broker. He was recommended to us from our close friends who couldn’t rate him highly enough. We can see why. Simon was fantastic from the very first ema... Ver más

Valorada con 5 estrellas sobre 5

Simon has been exceptional throughout the entire process. As we’re purchasing our second home, we’re still relatively new to many of the procedures and terminology, but he has made everything feel c... Ver más

Valorada con 5 estrellas sobre 5

Mark, Mike and Helen have worked tirelessly for me and regularly kept me updated. They have been patient with me at every stage of the buying process and not only do I thank them but would not hesitat... Ver más

Valorada con 5 estrellas sobre 5

Avnee and Helen have been a dream and we are so glad we chose Mortgage decisions for our first purchase. After speaking with other brokers (with hard sales tactics) Avnee really was a breath of fresh... Ver más

Información sobre la empresa

  1. Corredor hipotecario

Escrito por la empresa

Dedicated to providing advice on mortgage and protection products and services to suit our customers. Call our experienced team of Mortgage & Protection Advisers, 03454 500200.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

649 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele tardar más de 1 mes en responder

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Brilliant

Gavin and Helen have both been great throughout this process. All information was explained clearly, emails were responded to quickly, and we was kept updated throughout all stages. I highly recommend Mortgage Decisions.

16 de mayo de 2025
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Respuesta de Mortgage Decisions

Amy, thank you for taking the time to write this, Gavin and Helen will be delighted. Also, you are our 1000th customer review across Google and Trustpilot!!! Thank you again!!!

Valorada con 5 estrellas sobre 5

Joe and Robyn

Joe and Robyn, was the best persons ever meat they was helpful, kind and if I call they help me lots with my questions they was there for me all the time.
I want to tank them for the great work they done and i will recommend the company for friend and for everyone how want to bay a house because they are fantastic people and very kind.

13 de mayo de 2025
Opinión espontánea
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Respuesta de Mortgage Decisions

Thank you Nuno for a wonderful review! This is great to hear.

Valorada con 5 estrellas sobre 5

Fast, Friendly and Highly Recommended

Mortgage Decisions have a super friendly and supportive team that work with them. Both Matt and Helen gave us an effortless experience handling everything for us with ease taking all the stress out of finding the correct mortgage for us. Highly recommend getting in contact with them if you require any services that they do.

2 de mayo de 2025
Opinión espontánea
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Respuesta de Mortgage Decisions

Thanks Paul, taking the stress away is the important role of your Mortgage team, this is great to hear.

Valorada con 5 estrellas sobre 5

Great service

Great service. Prompt response and great communication. l would highly recommend. Helen and Matt were exceptional, as our case required a bit of urgency. Managed to secure an offer for us in a short time

2 de mayo de 2025
Opinión espontánea
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Respuesta de Mortgage Decisions

Thank you for the review!

Valorada con 5 estrellas sobre 5

Great Experience

Employed and self employed couple, change in my circumstances becoming a company, and Kevin was amazing the whole time. New the in's and out's of all the products available and what would be smoothest for us. Made the whole buying process and understanding 10x easier specific to our situation.

1 de mayo de 2025
Opinión espontánea
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Respuesta de Mortgage Decisions

This is great news, thank you for reviewing the service you received.

Valorada con 5 estrellas sobre 5

Superb service 5*

Hats off to Matt and Helen for making the mortgage application process so smooth. Strongly recommended.

30 de abril de 2025
Opinión espontánea
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Respuesta de Mortgage Decisions

Thank you!

Valorada con 5 estrellas sobre 5

Brilliant experience with Simon

Brilliant experience with Simon, we had previously gone with a different broker, and then when we were introduced to Simon we went through him and I'm so glad we did, his attentiveness and knowledge was excellent, I would highly recommend Simon

24 de abril de 2025
Opinión espontánea
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Respuesta de Mortgage Decisions

Thank you for reviewing Simon!

Valorada con 5 estrellas sobre 5

Matt and Helen both helped us in every…

Matt and Helen both helped us in every step of the way, answered all of our questions and always made sure we understood what went on as we are first time buyers. For that I would like to thank them.

15 de abril de 2025
Opinión espontánea
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Respuesta de Mortgage Decisions

Thank you Madan, Matt and Helen will be delighted.

Valorada con 5 estrellas sobre 5

Exceptional Support for First-Time Buyer

As first-time buyer, I am extremely impressed with the outstanding service provided by Joe and Robyn at Mortgage Decisions. From the initial enquiry to the final mortgage offer, they were professional, efficient, and highly knowledgeable. They took the time to explain each step of the process clearly and ensured I secured a great mortgage deal—without charging any service fees, which was an added bonus for people like me who works for the NHS. Their guidance made what could have been an overwhelming experience feel smooth and manageable. I am truly grateful for their support and would not hesitate to recommend them to others.

14 de abril de 2025
Opinión espontánea
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Respuesta de Mortgage Decisions

This is great to hear, thank you Jeffrey.

Valorada con 5 estrellas sobre 5

Thank you Megan

I just wanted to say thank Megan for your help so far—it's been truly appreciated. You've made the process a lot smoother after dilemma and I’m really grateful for your support.

7 de abril de 2025
Opinión espontánea
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Respuesta de Mortgage Decisions

Thank you Charlie!

Valorada con 5 estrellas sobre 5

First Time Buyer treated with kindness

We have nothing but praise for Matt and Helen who have helped my daughter get onto the property ladder. Their kindness and understanding is second to none and they are an absolute advocate for excellent customer service. Nothing has been too much and we were able to put our complete confidence in them.

Mortgage Decisions should be proud to have them on their Team.

Thank you again.

7 de abril de 2025
Opinión espontánea
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Respuesta de Mortgage Decisions

This is wonderful news, thank you for leaving the review, Matt and Helen will be so pleased.

Valorada con 5 estrellas sobre 5

Exceptionally high standards.

Both Matt and Helen worked closely with us throughout the stages of our mortgage application. They supported us and explained things clearly and concisely. We cannot fault them and are extremely grateful for all they have done. Thank you.

3 de abril de 2025
Opinión espontánea
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Respuesta de Mortgage Decisions

Thanks Mark, this is great - thank you for leaving the review.

Valorada con 5 estrellas sobre 5

Matt Pickett is a fantastic asset to this company

Matt Pickett is a fantastic asset to this company. He breaks the mortgage broker stereotype as he is extremely personable while still remaining professional. I felt fully supported as a first time buyer and Matt answered all questions as promptly as possible with understandable explanations. I wouldn’t hesitate to recommend him as a mortgage broker.

27 de marzo de 2025
Opinión espontánea
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Respuesta de Mortgage Decisions

Thanks so much for taking the time to review your experience.

Valorada con 5 estrellas sobre 5

Excellent from start to finish

Excellent experience from start to finish. As first time buyers, the process seemed somewhat daunting. However the team at Mortgage Decisions made the whole process smooth and so easy! They were informative, punctual and understanding. Any question we had they were more than happy to help and explain everything in a way in which was so easy to follow as first time buyers who were new to all of this. Could not recommend their services anymore.

26 de marzo de 2025
Opinión espontánea
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Respuesta de Mortgage Decisions

Thanks Tyler, this is great news. All the best.

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