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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I asked them some questions I wanted to know before I decided whether to give it a go, and I was told I had to subscribe first!! If I don't know what I'm buying exactly, how do I decide? My question... Ver más

Valorada con 5 estrellas sobre 5

We have used Moshi sleep-Moshi twighlight Vlose your eyes sleepy paws every night since my now 4 year old was 6 months old and it has been a constant comfort for her at bedtime and she’s usually aslee... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Lovely stories and music, very relaxing for kids and adults and has made bed time very easy, however now the older version of the Fire tablet isn't supported by the App we don't get new content. My s... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

The good: * Lovely stories and soundscapes * New content delivered weekly * Includes "daytime" options, like relaxation and guided mediation * Great looking app The bad: * VERY expensive... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Programa de bienestar
  2. Proveedor de servicios educativos y de carrera profesional
  3. Centro educativo
  4. Centro de meditación
  5. Servicio de salud mental

Sobre Moshi

Escrito por la empresa

Moshi - Your New Superpower

The #1 Kids’ Sleep and Mindfulness app.

Moshi is there to help families relax, unwind, and sleep with hundreds of hours of original audio stories, meditations, music, and sounds that you won’t find in any other app. We've designed content to capture your child’s imagination, help them sleep faster, and unlock their potential.

Emotional Wellbeing for the Next Generation

A safe space for you and your child to explore challenging moments through the magic of the Moshi World.

Whether your little one is having trouble sleeping, experiencing anxiety over a big transition, or simply needs a few minutes to step away from a stressful moment, Moshi will be there with you.

Enjoy calmer day times and quicker bedtimes with this award-winning sleep & mindfulness app.

MoshiKids.com

Find us in the app store

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Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

203 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Mosh want you to buy before you know what your getting

I asked them some questions I wanted to know before I decided whether to give it a go, and I was told I had to subscribe first!! If I don't know what I'm buying exactly, how do I decide? My questions were in relation as to whether their program would meet my dietary requirements and also whether medication was involved.

19 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very unhappy…

I opted for a free trial which I never received and now they have debited my account and I have no way of unsubscribing. I have attempted several times to make contact with their customer service but have had no response . Is this a scam ?

4 de mayo de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

My child liked this app but..

My child liked this app. However it was impossible to have it play on my child’s kindle due to kids setting. It was the soul purpose of us trying it was to help her sleep without the need of a kindle that would keep her up. I contacted Moshi and never received any reply or acknowledgment of my inquiry. This app would get a 5 if it worked on the kids echo dot or any echo dot or show with parental controls still on.

6 de julio de 2023
Valorada con 5 estrellas sobre 5

It's great!

Whenever I go to want to go to sleep every night, I put Moshi on because I can trust it. I used to have to go through insmonic problems and stay up until 12 AM (0:00), but not anymore! In the day section, it can help with anxiety. I used to cry if I had anxiety attacks, but Moshi helps me.

27 de marzo de 2023
Valorada con 1 estrellas sobre 5

Not able to use app.

I have not been able to access any media with this app. It just displays the Moshi logo and nothing more. I have payed and would really like to be able to use this app.

22 de febrero de 2023
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Respuesta de Moshi

We are very sorry to hear you are having difficulty using the app. Please can you send us an email to support@moshikids.com and we will be able to take a look at this for you. Best wishes.

Valorada con 5 estrellas sobre 5

How to get good sleep 🌙✨

Step one: download the app
Step two: pick a story and listen
Step three drift off into a peaceful sleep
It really is just a great app. The design is aesthetically pleasing and my thirteen year old even falls asleep from this app! Definitely recommend

1 de febrero de 2023
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Respuesta de Moshi

We're thrilled to hear that the app is helping your family get a good night sleep! Thank you so much for taking the time to share your 5-star review :)

Valorada con 5 estrellas sobre 5

J'apprécie Moshi

J'apprécie Moshi! Je l'utilise depuis 2 ans. Pour chaque soir je ne peux pas m'en passer ! Ma fille adore les histoires. J'adore quand les enfants apprennent en écoutant une histoire amusante . C'est mérité... Merci Moshi !

27 de enero de 2023
Opinión espontánea
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Respuesta de Moshi

Thank you so much for your review. We are so happy to hear the app is loved and your daughter enjoys the stories. We would love to discuss your feedback further with you. If possible, please email us with a copy of your review to reviews@moshikids.com. Best wishes to you!

Valorada con 1 estrellas sobre 5

I love the app, but not cool to price increase your customers right after they sign up!!!!

I love the app, but am extremely disappointed that 1 month after paying the $59.99, I receive an email that there will be a price increase to $79.99!!! Hoping Moshi will do something to correct this!

6 de enero de 2023
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Respuesta de Moshi

We are very sorry that the email has made you feel this way. Over 100 pieces of content have been added to the app in the past 12 months. All tracks from the past, present, and future are included in subscriptions. Please do send us an email as we'd be happy to address your concerns via support@moshikids.com and provide details about your specific account. Best wishes.

Valorada con 2 estrellas sobre 5

I cancelled before the end of the trial…

I cancelled before the end of the trial period but I keep getting emails and I can't tell if I'm still subscribed??

31 de diciembre de 2022
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Respuesta de Moshi

We are sorry for any confusion. Your Moshi account is showing your subscription has expired. Please can you send us an email to support@moshikids.com and we can take a further look at this for you? Best wishes.

Valorada con 2 estrellas sobre 5

Wasn’t right for my daughters age and…

Wasn’t right for my daughters age and personality too much talking in the meditation for my 4 year old.

2 de diciembre de 2022
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Respuesta de Moshi

We're sorry to hear that but we appreciate the feedback. The app is aimed at ages 0-10 and we have some guides available on our website with tips on getting the most out of the app based on the child's age. If you'd like any guidance or to try the app for longer, please feel free to reach out to our team at support@moshikids.com

Valorada con 5 estrellas sobre 5

It’s no longer bed time

It’s no longer bed time, it’s Moshi time. Reading books has never put my boys (2&4yo) to sleep. My youngest was waking 3 to 4 times a night and the other was always in my bed. Bed time was getting later and later and I was exhausted. I seen the ad for Moshi and thought just do the free trial, then cancel. 5 nights in both boys slept in there own bed all night! Night 6&7 wasn’t so great. And to be honest it’s taken me about two weeks to figure out the best way to use it for our family. But now we have playlists of Moshling’s they connect with and they run to bed and tuck themselves in. If they do wake in the night, Moshi goes on and back to sleep the go. I would like to see more information about how best to use the app. Disappointed that you can only Chromecast from an android phone. And would recommend a automatic play next option.

1 de octubre de 2022
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Respuesta de Moshi

Thank you so much for the 5-star review, we're thrilled to hear that the app has been helping your boys. There can be elements of trial and error for some families, however, we do have more information on how best to use the app over on our Knowledge Base here - https://www.moshikids.com/knowledge-base/
I will make sure your suggestions are also passed along to our team for consideration in future developments :)

Valorada con 5 estrellas sobre 5

Love it

Love it. My 6 year old loves listening to the meditations on his way to school and before bed!

11 de septiembre de 2022
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Respuesta de Moshi

We're so pleased to hear you're happy with the app and your son is enjoying the meditations. Thank you for taking the time to share your feedback and 5-star review :)

Valorada con 2 estrellas sobre 5

Didn’t help my child.

Your app is good and designed well. It just does t help my child get to sleep any quicker than normal so not worth the cost.

7 de septiembre de 2022
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Respuesta de Moshi

We're sorry to hear that! If you'd like some advice or guidance that may help utilise the app with your child specifically, please reach out to our team and we'll be happy to discuss this with you - support@moshikids.com
Have a great day and best wishes!

Valorada con 5 estrellas sobre 5

Great for my kids to fall asleep 6yr…

Great for my kids to fall asleep 6yr and 10yr old but my price is too high. my husband and I both had the app but I unsubscribed for the price

2 de septiembre de 2022
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Respuesta de Moshi

Thank you for the 5-star review, we're pleased the app helped your kids! If you would like to see what pricing options we have available, please reach out to our team and we'll be happy to help you - support@moshikids.com
Have a great day and best wishes!

Valorada con 2 estrellas sobre 5

I reached out with a request to cancel…

I reached out with a request to cancel my membership. I signed up for a monthly subscription because my granddaughter was visiting and did not need it afterwards. I received no acknowledgment of my request and don’t know if the subscription was cancelled.

7 de agosto de 2022
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Respuesta de Moshi

Hello Joyce, we're sorry to read you did not receive a reply. I have checked our system for you and the only message we have had recently was via whatsapp approximately 1 hour ago. We have answered your message and sent cancellation instructions, which should be with you at the time of writing this. If you need any further help, please do reply to that message and we'll be more than happy to help. Best wishes, Bexy

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