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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

The covers dont fit despite buying 'custom covers' they are a universal fit drop shipped from china. They are really poor quality, Ive had better from Repco's most budget universal seat covers. Orde... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Purchased a car chamois and having been searching for this type of chamois for a long time. Motoquipe had the exact one and although there ended up being some delays because it wasn't in stock they ke... Ver más

Valorada con 5 estrellas sobre 5

Great product, fast from order to production to delivery. They fit my wierd shaped seats really well. The backrest covers could do with an extra inch of material - they were difficult to do up, bu... Ver más

Valorada con 4 estrellas sobre 5

The service from Motoquipe was excellent and there follow up of an issue with my product was great. I'm giving 4*'s as there shouldn't have been an issue with product in the first. That aside, Rob fro... Ver más

Información sobre la empresa

  1. Tienda de accesorios para automóviles

Información proporcionada por diversas fuentes externas

Australia's largest online car accessories retailer. Specialising in seat covers, floor mats, weathershields and much more!


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

12 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 62% de las opiniones negativas

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4,1

Todas las opiniones

(12.161)

8 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

trash quality, no fit either

The covers dont fit despite buying 'custom covers' they are a universal fit drop shipped from china. They are really poor quality, Ive had better from Repco's most budget universal seat covers.
Order no s780232

28 de julio de 2026
Opinión espontánea
Logotipo de Motoquipe

Respuesta de Motoquipe

These seat covers are hand made in Melbourne, front and rear.
Are you able to email us photos of what you received and evidence to show they are dropshipped from China and that they are not made in Australia? customerservice@motoquipe.com.au
Thanks.

Valorada con 1 estrellas sobre 5

$300 car seat covers and floor mats don’t fit “custom made” my arse

Ordered $300 car seat covers and floor mats that were meant to be “tailored to my car” “perfect fit” and to say the LEAST very disappointed not only do the car seats not even fit my car but the floor mats are definitely not made for my car either, I contacted them they said their meant for my car so I ordered, tried to fit them and definitely not right, I contacted again and got no response, $300 down the drain, save your money go else where!
Order no#S777039

I replied with photos and heard nothing back, I have the ss of the email

28 de febrero de 2026
Opinión espontánea
Logotipo de Motoquipe

Respuesta de Motoquipe

Hi, I can see that Robert has emailed you twice. The last time 15/4/26 you did not respond to his email. Perhaps respond to his email and he can continue to help you.

Edit: Please re-send your response. We have no record of any email coming through from you after Robert's email on the 15/4.

Valorada con 1 estrellas sobre 5

No item recieved or even…

No item recieved or even despatched.Customer service is an ai chatbot with no answers.I will be getting in touch with my credit card company.I wish I'd checked trustpilot first.Zero communication from this company other than automated emails.Buy ELSEWHERE.ZERO STARS

25 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered cleaning products before Xmas…

Ordered cleaning products before Xmas for a present. Feb 26 update box is “ damaged” so they returned to sender. Very kind offered a third credit note to shop. Very suspicious when ordered as tracking no wasn’t valid. If you happy to throw away your money then highly recommend

27 de febrero de 2026
Opinión espontánea
Logotipo de Motoquipe

Respuesta de Motoquipe

Hi Astrid, what is your order number and I'll look into it for you.

Valorada con 1 estrellas sobre 5

Do not buy from this company

Do not buy from this company. Extremely poor fitting , terrible returns policy. Say they are custom made . This is a lie . Will not provide full refund .
The worst customer service I’ve ever had. Have no intention of refunding. Want me to send photos of poor fit and get me to go to someone who can help me fit them . Off only 60% refund .

12 de febrero de 2026
Opinión espontánea
Logotipo de Motoquipe

Respuesta de Motoquipe

Hi Michele, the seat covers are hand made to order. If you are having fitting issues we need you to submit photos of where the problems lie but so far you are refusing to do so. Please send some photos and we will gladly look into what the issue is.

Thanks

Valorada con 1 estrellas sobre 5

Zero Stars - Do Not Buy!

Zero Stars - Do Not Buy!
I purchased an expensive model car listed as 'new'. The item arrived covered in grease and extensively damaged. I immediately reached out and they admitted it was damaged before sale and apologised for their mistake. On return of the item, wasting my time for a refund, they 'inspected' it and stated it was more damaged than when they sold it and disputed the refund. Their claim is completely false and questions my integrity. In addition it completely ignores the fact they sold a damaged item as 'new' in the first instance! I've never dealt with a more didhonest seller. Do not buy from this shop!

13 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't touch this rubbish with a 10ft pole

0 stars all round 😡

Supplied a dash mat that is absolutely rubbish and doesn't fit the car. While the service was helpful prior to purchase, it's been absolutely rubbish after the issue about the wrong product/fit (except to advise they are "following up with the manufacturer".

Photos supplied to the company show the fit is terrible and nothing lines up with the dash joins. It seems like it's for another vehicle, but in any case looks horrible and has been taken out of the car. I'd rather none at all than this utter rubbish.

We gave the company an opportunity to resolve this prior to writing the review.

22 de diciembre de 2025
Opinión espontánea
Logotipo de Motoquipe

Respuesta de Motoquipe

Hi, what is your order number?

Valorada con 1 estrellas sobre 5

​"Search tool didn't match my vehicle"


​"Used the website’s vehicle selector (Make/Model/Year) to find seat covers. The products shown in the results did not fit my vehicle. Upon returning the items, I received only a partial refund. I am currently in a dispute via PayPal to recover the full amount. In my experience, the search tool did not accurately filter for my car."

22 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t ever buy from Motoquipe

Don’t ever buy from Motoquipe. I ordered car mats for e36 and they forgot my order. Messages them and got the mats after 4weeks, only to find they are not premium grade and they don’t fit. They have sent me the wrong ones. Trying to get a refund after weeks and sending them pics etc. had to log a refund with PayPal. Keep away from this dodgy company.

21 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Robert’s amazing service

Robert has gone out of his way to accommodate us from the start
We had a warranty issue he kept us informed the whole way through and was so professional and proactive
I wish all in customer service had Robert’s ethics and was like him
Thank you Robert

31 de julio de 2024
Valorada con 1 estrellas sobre 5

False advertisement

False advertisement
You advertise as black duck canvas set covers and you sent cheep knock offs version

26 de agosto de 2024
Logotipo de Motoquipe

Respuesta de Motoquipe

We do sell Black Duck seat covers and are an authorised dealer. You did not order Black Duck seat covers, and most importantly, you did not PAY for them. So ofcourse you did not receive them.

Valorada con 2 estrellas sobre 5

Delivery late

I got told twice delivery was going to be a week ago while i was in town so i didnt change it. Now the seatcovers didnt arrive in time and i left to head back home to queensland with no seatcovers. Now i have to find a way to get them up here.

22 de agosto de 2024

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