Motorama Opiniones 

2328
•
TrustScore: 2 sobre 5

1,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Booked in today for my regular service at Springwood, my Service Advisor Kiera was efficient and friendly and kept me informed about some potential minor repairs in a timely manner. Took advantage of... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

The kia car has had many faults including paint, dash, lights, windows tint just to name a few. The service department is terrible, don't bother calling as they never return phone calls including the... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

I'll give them 2 stars as they do have a service to drop you home if u live close however : I do not live anywhere near their service center and being pregnant and with a new born they have made me a... Ver más

Valorada con 1 estrellas sobre 5

Well I cannot believe that Motorama Springwood F)&ked our daughter over. She brought a brand new car today and she has a number issue so I confirmed with finance that it would be 5 years and gues wh... Ver más

La empresa ha respondido

Información sobre la empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 12101332790

  1. Concesionario de autos
  2. también en la categoría
  3. Tienda de accesorios para automóviles

Información proporcionada por diversas fuentes externas

From a humble beginning in 1960, Motorama has grown to become one of Qld's largest privately owned family motor groups, with multi-franchise dealerships all across Brisbane!


Información de contacto

1,9

Malo

TrustScore: 2 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 25% de las opiniones negativas

Suele responder en menos de 24 horas

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1,9

Todas las opiniones

(2328)

9 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

From Richard who I first spoke to

From Richard who I first spoke to, to Paul in sales and Lenise in finance, and the rest of the Toyota Team, were all friendly and helpful. My experience at Toyota, buying my first car, was awesome. And Paul did a fantastic job in getting the car ready for me to pick up.
He delivered everything he promised and more.
A total thumbs up to Paul and the Toyota Team, on an awesome job from start to pick up.
A 5 Star performance.

11 de febrero de 2018
Opinión espontánea
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Respuesta de Motorama

Thanks for the awesome review. We hope you really enjoy your new Hilux and look forward to seeing you at the first service.

James Leighton
Sales Manager

Valorada con 5 estrellas sobre 5

Our new car

My husband and I were very happy with the service we got with our new car this is a second new car from motorama because they looked after us the first time .

11 de febrero de 2018
Opinión espontánea
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Respuesta de Motorama

Hi Kerry,

Great to hear we are repeat offenders of good service. We really appreciate your business and kind words.

See you next time you come in for service (and when you buy your next car).

Colin Ambrosini - Sales Manager

Valorada con 5 estrellas sobre 5

Product knowledge and attention to detail

Product knowledge and attention to detail is beyond any other dealer I engaged with.

11 de febrero de 2018
Opinión espontánea
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Respuesta de Motorama

Hi Craig,

Thank you very much for taking the time to leave us a review. We greatly appreciate it.

Kind regards,

Motorama Ford

Valorada con 4 estrellas sobre 5

Fair price on trade-in and good …

Fair price on trade-in and good service, demo'd vehicle to my home

9 de febrero de 2018
Opinión espontánea
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Respuesta de Motorama

Hi Sharon,

Thank you for taking time out of your busy schedule to give the Motorama Mitsubishi Springwood team a 4 star rating.

We really appreciate the feedback.



#TeamMotoramaMitsubishiSpringwood

Valorada con 5 estrellas sobre 5

I love my new Eclipes

I love my new Eclipes. Thank you Krish for putting me in my new car, I will be recommending you to all my friends.

9 de febrero de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Kia Cerato that I bought...

The Kia Cerato that I bought perhaps is the fifth car deal including trading in the previous one. So far I have not had any problem neither with the purchase nor the maintenance service.
Thanks Motorama for your overall high quality service.

8 de febrero de 2018
Opinión espontánea
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Respuesta de Motorama

thank you for the feedback Luis. We are glad we could be part of your experience and thank you for your on going support. See you at your next service in 3 months time.

Valorada con 5 estrellas sobre 5

No hassle purchase

No hassle purchase - why we go back

8 de febrero de 2018
Opinión espontánea
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Respuesta de Motorama

Hi Cameron,

Thank you for your 5 Star review on the Motorama Mitsubishi Springwood team.

We really appreciate the feedback.

Enjoy your New Car & we will see you at first service time.

#TeamMotoramaMitsubishiSpringwood



Ps; Don't forget to like & add your review on the Motorama Mitsubishi Team to our Facebook Page.

https://www.facebook.com/pg/MotoramaMitsubishiSpringwood/reviews/?ref=page_internal

Valorada con 5 estrellas sobre 5

Great Service

7 de febrero de 2018
Opinión espontánea
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Respuesta de Motorama

Hi Philip,

Thanks for your 5 star rating and comments. Nice to know our intentions are recognised. Enjoy your new X-Trail.

Regards

Richard Davidson - Sales Manager

Valorada con 5 estrellas sobre 5

Adam - The Greatest Salesman

Adam was a great salesman. We initially looked at our car 6 months ago, and he regularly text us updates when the car was on offer etc. if it wasn’t for this, we wouldn’t have purchased the car. He was very friendly and lovely with our three year old who didn’t want to be at the car yard anymore. He even gave us a dollar for the chocolate box so we could keep her happy! Great service and will recommend.

7 de febrero de 2018
Opinión espontánea
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Respuesta de Motorama

Thanks so much for a glowing review Glen and Vicki! Adam sure is an asset to our team here and I will be sure to pass on your praise. Thanks again for your business and safe motoring.

Valorada con 3 estrellas sobre 5

Great service prior to signing for car …

Great service prior to signing for car , after that it all changed . Promised stuff to go with car , tank of fuel and adapter plug , comes to picking up car they know nothing about it . Salesman isn’t there and heard from them once after signing . Disappointing service. Car is lovely thoug

7 de febrero de 2018
Opinión espontánea
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Respuesta de Motorama

Hi Troy,

Thank you for taking the time to write a review. We will be in contact with you to discuss your concerns and I hope we can help come to a solution.

Regards

Darren Johnson - General Manager
Motorama Mitsubishi Moorooka

Valorada con 5 estrellas sobre 5

Very professional and friendly...

Very professional and friendly.... very happy with service from first point of contact to driving out of the dealership

7 de febrero de 2018
Opinión espontánea
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Respuesta de Motorama

Thanks Kylie for your great rating and review. Charlie will be happy to hear you enjoyed the experience.

All the best.

Mathew Biellby - General Sales Manager

Valorada con 3 estrellas sobre 5

Service and sales person was great up …

Service and sales person was great up on the sale .
However after sale it is really poor .
I am still waiting on the call back .

7 de febrero de 2018
Opinión espontánea
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Respuesta de Motorama

Hi Arimin,

Thank you for your 3 Star review on the Motorama Mitsubishi Springwood team.

We really appreciate the feedback.

Please accept my apology with regards to the follow up, but I believe Craig has been in touch & we are all sorted.

If I can assist moving forward please contact me direct on 0732907999 or email me on jason.collingwood@motorama.com.au


Enjoy your New Car & we will see you at first service time.

Jason Collingwood

#TeamMotoramaMitsubishiSpringwood

Valorada con 5 estrellas sobre 5

Easy car purchase

An excellent, positive experience in purchasing a car

7 de febrero de 2018
Opinión espontánea
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Respuesta de Motorama

Hi Daniel,

Thank you for your 5 Star review. We appreciate your business and hope to see you in the future.

Regards

Darren Johnson - General Manager
Motorama Mitsubishi Moorooka

Valorada con 5 estrellas sobre 5

Great communication

Great communication during buying process

6 de febrero de 2018
Opinión espontánea
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Respuesta de Motorama

Thanks for the great Feedback Richard. We are glad to have been a part of your purchasing experience.

Valorada con 5 estrellas sobre 5

Amazing

Perfectly excellent - my partner and I bought our first proper family car brand new and they had such an awesome team and customer service. More than happy to answer any and all questions and always offered water tea or coffee fruit biscuits etc. couldn’t have been more blown away. If we were to buy another new car would definitely go through motorama again ten outta ten

6 de febrero de 2018
Opinión espontánea
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Respuesta de Motorama

Thanks so much for the great feedback John. I am sure the team will love hearing about your experience.

Kind Regards
James Leighton

Valorada con 5 estrellas sobre 5

Everyone was such a pleasure to shop …

Everyone was such a pleasure to shop with :) would happily recomend them to any one, specialy Chris! You guys are amazing !

6 de febrero de 2018
Opinión espontánea
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Respuesta de Motorama

Hi Tamika,

Thanks so much for the 5 star rating and kind words. I will pass it on to Chris and the team.

Enjoy your sporty new Lancer!

Colin Ambrosini - Sales Manager.

Valorada con 5 estrellas sobre 5

Naioki and Jo were awesome and wasted …

Naioki and Jo were awesome and wasted no time in assisting me with my needs. Very happy with my new vehicle and would recommend them to anyone. Theyve done their homework and dont waste time.
Thanks again Naioki and I do love my Mirage

6 de febrero de 2018
Opinión espontánea
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Respuesta de Motorama

Hi Jason,

Thank you for your fantastic review on Naoki, Jo & the Motorama Mitsubishi Springwood team.

We really appreciate the feedback.

Enjoy your New Car & we will see you at first service time.

#TeamMotoramaMitsubishiSpringwood

I'll make sure Naoki & Jo gets passed on your wonderful review.

Ps; Don't forget to like & add your review on the Motorama Mitsubishi Team to our Facebook Page.

https://www.facebook.com/pg/MotoramaMitsubishiSpringwood/reviews/?ref=page_internal

Valorada con 5 estrellas sobre 5

Motorama Superior

Went to a million different car yards, Motorama service was superior.

Everybody at Kia was welcoming and generally friendly without the dirty sales vibe. I recommend working with Sam, he listened and didn’t sell me on bull (at least I dont think he did).

6 de febrero de 2018
Opinión espontánea
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Respuesta de Motorama

Thank you for the positive feedback Scott, we know Sam aspires to keep his guests comfortable through the process. Sam will really appreciate the feedback given. Safe motoring!

Valorada con 5 estrellas sobre 5

Excellent customer service!

We had a fantastic experience with Krisch from Mitsubishi Motorama at Moorooka, Brisbane. Excellent customer service, didn’t waste our time and was especially great in helping us manage our super active toddler by providing a colouring in pack, cookies and drinks. We’d definite recommend Motorama to our family and friends.

6 de febrero de 2018
Opinión espontánea
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Respuesta de Motorama

Hi Rebecca,

Thank you for taking the time to write a 5 Star review. We're so happy you had a fantastic experience with Krish and the team here at Motorama.
We appreciate your business.

Regards

Darren Johnson - General Manager
Motorama Mitsubishi Moorooka

Valorada con 5 estrellas sobre 5

Well done to Jordan and his team at …

Well done to Jordan and his team at Motorama Kia, Moorooka.
My heart was set on an Optima GT; my wife's on a Sportage GT-Line, being the more all-around more practical vehicle and (of course) an SUV....
Jordan was patient through the "pondering period" and provided technical advice and assistance as requested. As in any balanced relationship, the heart won. I'm stoked and she enjoys driving the GT.
The clincher for Jordan, over the other dealerships approached, was that, from a couple of photos and a rego check, Jordan was able to make a decent and realistic on-the-spot trade-in offer on our daughter's 2004 Focus (our daughter having recently upgraded to our Cerato Si). Other dealerships were not in position to make the trade-in offer without my providing a ship-load of additional information on the Focus and, when provided, the offers were no better than a wrecking yard might have done.
Let's just say that, after the handshake, dealing with Jordan's support team was almost too casual. Financing was sharp, delivery was smart and professional, the first service was booked and.....the wife may be back to buy "her" Sportage.

6 de febrero de 2018
Opinión espontánea
Logotipo de Motorama

Respuesta de Motorama

Thank you for the feedback Ken. We are really happy to hear you have enjoyed dealing with the team at Kia Moorooka and they will certainly appreciate the positive response from you about your experience.

If we can be of any further assistance please contact us without hesitation.

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