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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I contacted MotorCheck.co.uk through their online chat option about some info needed on a car that otherwise would be not available on their full report. I spoke to Sammy who could have easily turned... Ver más

Valorada con 5 estrellas sobre 5

I found them very useful and reasonably priced. To the person that says you can get the info. free, where? in different places? Do I have to access multiple websites? Thank you MotorCheck they gave... Ver más

Valorada con 1 estrellas sobre 5

Avoid at all costs. The service these lot provide are completely Bottom of the range checks, these same checks that you’re paying, you can get the exact same checks on a free website. They won’t... Ver más

Valorada con 5 estrellas sobre 5

I actually contacted MotorCheck customer services because I had noticed that the incorrect details for my car were shown when I put my car registration into various vehicle websites (i.e. Confused.com... Ver más

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4,1

Muy bueno

TrustScore: 4 sobre 5

71 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great service and staff

Good, comprehensive HPI report, and when we were buying a car, Todd even went as far as to investigate and explain a mileage discrepancy with some service book details we provided, which removed a lot of the stress of buying

13 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service from their online support team

I contacted MotorCheck.co.uk through their online chat option about some info needed on a car that otherwise would be not available on their full report. I spoke to Sammy who could have easily turned my request down but he didn't. Instead he managed to track down all the info and more that I was asking for in a very swift and efficiency way. Their report as well as I had to purchase one is super detailed and more than you will ever need if you are checking a car.

13 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

After being somewhat dissatisfied with…

After being somewhat dissatisfied with my first vehicle check experience I decided to try again,I am very pleased I found Motorcheck,the price was very reasonable and the information provided really in depth.I wouldn't hesitate to recommend the Motorcheck service.

19 de octubre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Very .. Very basic info

I was looking to buy a used car but the milage and the cost seemed a bit off so i did a HPI check and after using this service, I mean i got a report but the info i obtained on it was subpar. something told me to use another site recommended by experts and lo and behold the car i was about to buy was a CAT X car (stolen/recovered). had i used the info on Motorcheck i would have bought a car i had basic info on.

17 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I found them very useful and reasonably priced.

I found them very useful and reasonably priced.
To the person that says you can get the info. free, where? in different places? Do I have to access multiple websites? Thank you MotorCheck they gave 'instant' relevant information before I made a costly mistake, on a Main/High street dealer with an 'approved' used car, they identified an odometer reading that had gone down ( about 20,000 miles disappeared) then up again! On another search, a car with outstanding finance. Worth the money.

10 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Car history

Want a car history check you must use motorcheck.co.uk they ate brilliant fast response to my finance query roman was great
Will definitely use again 10/10

26 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Found a car which my daughter was…

Found a car which my daughter was interested in, we checked it out great car. Great condition. Wasn’t sure about the mileage so did a check via the website, it came back and reassured me it was fine, there was a minor discrepancy which was rectified with 10 mins, looks like we are buying the car now, would use again. Thanks Aly for your help.

10 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid at all costs.

Avoid at all costs.
The service these lot provide are completely
Bottom of the range checks, these same checks that you’re paying, you can get the exact same checks on a free website.
They won’t issue you any Cat pictures, they will give you the excuse of ( cat photos aren’t made public) however if you use any of the other rival companies they will provide you with a full report including Cat photos, best part about it members of the public can access them aswell.
Avoid at all costs, they are just scamming people by promoting themselves onto google so people miss the free options.

18 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid

Used motorcheck via carwow and the HPI check gave out of date information. The company claim that They receive data from the DVLA. However, the garage had already done a HPI check (before I did my own one). The garage showed an up to date v5c date. The one that I paid for showed an outdated one!!!!! To make it clear, both of these checks were done using motorcheck. The latter of the two (that I paid for) was out dated!!!!!!

10 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Saved us from buying the wrong van

Me a my partner are currently looking for a van to convert in to a camper for the first time. We came very close to buying one that we liked and was in our budget. Luckily I decided to do a check with motor check and the it came back that the van was a cat s insurance write off! This was not in the advert and apparently the seller was not aware. I spoke with Todd who was really helpful and confirmed this information for me. Paying a few pound for a vehicle check has saved us a few thousand pound! Thank you again.

15 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

NMR discrepancy sorted quickly

I had already purchased a car, so within the return period I decided to check the HPI history myself after the Car dealership one didn't quite seem right.

NMR (National mileage register) and a plate change had flagged up on the provided one at the top, but a customer rating window at the bottom of the print out obscured the full report.

So through the Carwow site - Car history check which is provided by Motorcheck.co.uk, I paid for 3 reports for £14.99.

I read through the new report, indeed it showed the plate change and the NMR showed a discrepancy, the number plate change I had already picked up on the service records.
But the NMR concerned me.

I clicked on the check mileage discrepancies button and filled out the form provided.

Next business day I had a email message from Todd at Motor check.co.uk

To summarise his response...
These readings are taken from an insurer and are often rounded up or down to a best guess or in some cases applied to the wrong vehicle due to a private plate or human error. This can be cross-referenced against the MOTs near the time and other physical evidence.

Todd suggested that I could upload service history and MOT history so I did with ease-all through the motorcheck.co.uk messenger service.

I had a follow up email from Todd, and now I have total peace of mind.
Within a short time after they had reviewed my documentation the NMR discrepancy has been removed.
And all of the service history has been added to the report.

I was very impressed by the support and speed of the response, cars are a lot of money these days and I should of done this previously but getting all of the history of a car pre-sale can be sometimes difficult until a deposit is made.

I highly recommend motorcheck.co.uk or through Carwow.

4 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Paid for a hpi check and for some…

Paid for a hpi check and for some reason I couldn't login to their website to see it so I paid again but still wouldn't work.
I called up for a refund and the person on the phone refused to refund both transactions.

Yes you only refunded one of the charges eventho I couldn't use any of your services.
So no you weren't helping you just refused to issue the second refund

18 de marzo de 2025
Opinión espontánea
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Respuesta de MotorCheck.co.uk

Hi Omar,

Thanks for your review. We're sorry to hear you had difficulty accessing your report — we completely understand how frustrating that must have been.

Just to clarify, we did speak with you directly and confirmed that a duplicate charge had already been refunded. It appears there may have been some confusion between our websites, which can sometimes happen — but during our call, we assisted with resetting your password and confirmed that login to your account was working correctly.

The reason you couldn’t login to MotorCheck is that you didn’t make your purchase there. You purchased your report on the Carwow car history check (which we power) but for some reason you decided to try and access it directly on the MotorCheck website which is a separate platform and requires different credentials to login.

This is curious as the natural path after purchasing a check brings you directly to the logged in area for Carwow customers. When you contacted us we confirmed that there was no issue with your login on the Carwow powered service (where you bought your check) and helped you to do so.

You also would have received an email receipt for both checks that directs you to the correct login page. Had you followed that link and entered the correct email and password (which you set) you would have been able to login without difficulty.

I’m not sure what caused the confusion making you decide to try and login on the MotorCheck website. Nevertheless, it was clear that your second purchase was unnecessary as it was for the same vehicle so we refunded you for this.

We're always here to help if you experience any issues, and we’re glad we could issue a refund where appropriate. If there's anything else you need, please don’t hesitate to reach out to our support team directly.

Kind regards,
The MotorCheck.co.uk Team

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