This was the first time of buying a car from motorpoint in Coventry. I had seen the car on the website and so went to look at it at the store. From the off the service I received was fantastic I w... Ver más

Localización
Cambiar localización6 Meto Lakha Close, CV6 5QS Coventry, West Midlands, GB
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Consulta las opiniones de los clientes
Had a very positive experience. Taylor looked after us very well, he was polite, friendly and professional , listened to all our requirements and found us a lovely car within our price range. The car... Ver más
The sales staff were great & the handover agent really helpful & informative. However, I was really disappointed when I arrived to test drive the car I had paid £199 (& planned to buy ) to be moved f... Ver más
An easy purchasing experience from start to finish. Good communication throughout. The vehicle was handed over by Joe at the Coventry branch, he was friendly, helpful, and a pleasure to deal with. Hig... Ver más
Información sobre la empresa
- Concesionario de autos
- también en la categoría
- Concesionario de automóviles usados
Escrito por la empresa
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Escrito por la empresa

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Información de contacto
6 Meto Lakha Close, CV6 5QS, Coventry, West Midlands, Reino Unido
- 02477 286627

Over 1000 new cars every week
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No pressure sales ,great selection of…
No pressure sales ,great selection of quality cars to view .
Very pleased with the part exchange price .
2 very nice salesmen who were very
helpful and polite .
They are nice and friendly and they was…
They are nice and friendly and they was very helpful.in finding the creighton car for me .
Guys i dealt with were great ,no…
Guys i dealt with were great ,no pressure,, and made thing simple .
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Brought my new car on the 3rd of may…
Brought my new car on the 3rd of may all seemed good as I drove away one happy girl.
Got a letter from DVLA on the 12th to say I was no longer the owner of the car.
After investigation it turned out that my new car had been booked back into morotpoint on the 5th and the tax cancelled so which meant I was driving the car with no tax for a week.
Had to sort myself at an extra cost and a V62 form at local post office to re-register car in my name and tax.
Very disappointed

Respuesta de Motorpoint - Coventry
Mototpoint
Motorpoint made the experience of buying pressure free, and a pleasnt experience.
The car was easy to arrange to reserve…
The car was easy to arrange to reserve and ready for me to see . The sales person was helpful, although the process is a little elongated . Overall good
I found the whole experience at…
I found the whole experience at Motorpoint really easy and hassle free. You are allowed time to look round the cars without anyone following you. Also the team are really friendly and professional would highly recommend them.
The ones to use for changing a car
Excellent customer service after issues before with main dealers … recommended by my brother ….all the staff were helpful throughout the process …. Would definitely be coming back to these guys …..
Definitely recommend
The service was brilliant The salesmen H was fantastic he listened to what we wanted and found the perfect car i would definitely recommend motor point
I specifically searched for a car with…
I specifically searched for a car with a reversing camera, and this vehicle was clearly advertised as having one—both on AutoTrader and the dealer’s own website.
Based on that, I made a 3-hour round trip to view it.
From the moment I arrived, the experience was poor. The showroom was quiet, yet instead of showing us the car, the salesperson vaguely pointed to an area and left us to find it ourselves.
When we eventually located the vehicle, it became clear it did not have a reversing camera as advertised. I had to show them their own listings before they acknowledged it—and even then, there was no apology for the inconvenience or wasted journey.
Despite this, we were still open to doing a deal.
However, things went further downhill:
* When I asked about price flexibility, I was told there was none because they “wouldn’t get finance commission” from a cash buyer.
* For part exchange, I was given a figure £3,500 lower than quotes from BMW and other garages—without even inspecting my car.
* When I challenged this, the response was dismissive and rude: “Well go to BMW then.”
The attitude throughout was arrogant and unprofessional. To make matters worse, the salesperson then openly spoke negatively about me to a colleague nearby.
When I raised the issue of false advertising again, the response was dismissive: “These cars don’t normally have a reversing camera.” That’s irrelevant—the car was advertised as having one, and that’s why I travelled to see it.
In the end, the combination of misleading advertising, poor customer service, and lack of basic professionalism meant we walked away.
I did exactly what they suggested—I went to BMW and bought a car the same day.
I would strongly advise others to avoid this dealership.

Respuesta de Motorpoint - Coventry
Was met by Toby as we walked through…
Was met by Toby as we walked through the door and he took care of everything, explaining everything in detail. Excellent customer service and the car we brought is absolutely fantastic. Thanks Toby for all your help.
Great customer service and I love my…
Great customer service and I love my new car
T Roc purchase via website
The process from start to finish was very easy and problem free. Ash was great and demonstrated the features of the car clearly (answering my many questions 😃). Altogether a great experience and I would recommend Motorpoint Coventry to anyone.
The sales person Hawdung was most…
The sales person Hawdung was most pleasant and helpful and would recommend Motorpoint as the initial telephone enquiry dealt with Josh Gray gave us a really good deal.
Very professional and efficient…
Very professional and efficient experience in buying our car.
Ash was particularly impressive from the outset. The whole experience has encouraged me to use Motorpoint in the future…..though hopefully not too soon!
It was great searched for the best…
It was great searched for the best deal… Thanks to Mathew and Toby for making everything smooth and efficient
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