Banner for Motorpoint - Coventry

Motorpoint - Coventry Opiniones 

494
•
TrustScore: 4.5 sobre 5

4,7

6 Meto Lakha Close, CV6 5QS Coventry, West Midlands, GB

•

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This was the first time of buying a car from motorpoint in Coventry. I had seen the car on the website and so went to look at it at the store. From the off the service I received was fantastic I w... Ver más

Valorada con 5 estrellas sobre 5

Had a very positive experience. Taylor looked after us very well, he was polite, friendly and professional , listened to all our requirements and found us a lovely car within our price range. The car... Ver más

Valorada con 4 estrellas sobre 5

The sales staff were great & the handover agent really helpful & informative. However, I was really disappointed when I arrived to test drive the car I had paid £199 (& planned to buy ) to be moved f... Ver más

Valorada con 5 estrellas sobre 5

An easy purchasing experience from start to finish. Good communication throughout. The vehicle was handed over by Joe at the Coventry branch, he was friendly, helpful, and a pleasure to deal with. Hig... Ver más


Información sobre la empresa

  1. Concesionario de autos
  2. también en la categoría
  3. Concesionario de automóviles usados

Escrito por la empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito por la empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Información de contacto

  • 6 Meto Lakha Close, CV6 5QS, Coventry, West Midlands, Reino Unido

  • 02477 286627
Promotion box for Motorpoint - Coventry

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,7

Excelente

TrustScore: 4.5 sobre 5

494 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(494)

5827 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

Brought my new car on the 3rd of may…

Brought my new car on the 3rd of may all seemed good as I drove away one happy girl.
Got a letter from DVLA on the 12th to say I was no longer the owner of the car.
After investigation it turned out that my new car had been booked back into morotpoint on the 5th and the tax cancelled so which meant I was driving the car with no tax for a week.
Had to sort myself at an extra cost and a V62 form at local post office to re-register car in my name and tax.
Very disappointed

5 de mayo de 2026
Logotipo de Motorpoint - Coventry

Respuesta de Motorpoint - Coventry

Hi Lorraine

I appreciate your Husband taking the time to speak with me earlier.

I'd like to apologise again for our admin error and the inconvenience caused whilst getting this resolved.

Kind Regards
Danny
Sales Manager

Valorada con 5 estrellas sobre 5

I found the whole experience at…

I found the whole experience at Motorpoint really easy and hassle free. You are allowed time to look round the cars without anyone following you. Also the team are really friendly and professional would highly recommend them.

1 de mayo de 2026
Valorada con 5 estrellas sobre 5

Definitely recommend

The service was brilliant The salesmen H was fantastic he listened to what we wanted and found the perfect car i would definitely recommend motor point

22 de abril de 2026
Valorada con 1 estrellas sobre 5

I specifically searched for a car with…



I specifically searched for a car with a reversing camera, and this vehicle was clearly advertised as having one—both on AutoTrader and the dealer’s own website.

Based on that, I made a 3-hour round trip to view it.

From the moment I arrived, the experience was poor. The showroom was quiet, yet instead of showing us the car, the salesperson vaguely pointed to an area and left us to find it ourselves.

When we eventually located the vehicle, it became clear it did not have a reversing camera as advertised. I had to show them their own listings before they acknowledged it—and even then, there was no apology for the inconvenience or wasted journey.

Despite this, we were still open to doing a deal.

However, things went further downhill:

* When I asked about price flexibility, I was told there was none because they “wouldn’t get finance commission” from a cash buyer.
* For part exchange, I was given a figure £3,500 lower than quotes from BMW and other garages—without even inspecting my car.
* When I challenged this, the response was dismissive and rude: “Well go to BMW then.”

The attitude throughout was arrogant and unprofessional. To make matters worse, the salesperson then openly spoke negatively about me to a colleague nearby.

When I raised the issue of false advertising again, the response was dismissive: “These cars don’t normally have a reversing camera.” That’s irrelevant—the car was advertised as having one, and that’s why I travelled to see it.

In the end, the combination of misleading advertising, poor customer service, and lack of basic professionalism meant we walked away.

I did exactly what they suggested—I went to BMW and bought a car the same day.

I would strongly advise others to avoid this dealership.

25 de abril de 2026
Opinión espontánea
Logotipo de Motorpoint - Coventry

Respuesta de Motorpoint - Coventry

Hi Mohzam

Thank you for your review.

I'd like to apologise for the vehicle being listed incorrectly, this has since been rectified and I really appreciate your feedback.

I would welcome the opportunity to discuss this with you further and attempt to restore your confidence. Feel free to contact me directly at the store on 02475 186183.

Kind Regards
Danny
Sales Manager

Valorada con 5 estrellas sobre 5

Was met by Toby as we walked through…

Was met by Toby as we walked through the door and he took care of everything, explaining everything in detail. Excellent customer service and the car we brought is absolutely fantastic. Thanks Toby for all your help.

18 de abril de 2026
Valorada con 5 estrellas sobre 5

T Roc purchase via website

The process from start to finish was very easy and problem free. Ash was great and demonstrated the features of the car clearly (answering my many questions 😃). Altogether a great experience and I would recommend Motorpoint Coventry to anyone.

17 de abril de 2026
Valorada con 5 estrellas sobre 5

Very professional and efficient…

Very professional and efficient experience in buying our car.
Ash was particularly impressive from the outset. The whole experience has encouraged me to use Motorpoint in the future…..though hopefully not too soon!

16 de abril de 2026

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más