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Motorpoint - Derby Opiniones 

1169
TrustScore: 4.5 sobre 5

4,6

Chartwell Drive, DE21 6BZ Derby, Derbyshire, GB


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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Maidstone branch were amazing - Izzy was extremely helpful. Online branch(?Derby) Mr Tamber - shocking customer experience - why it takes over 2 weeks to produce a sales invoice is utterly outrageous... Ver más

Valorada con 5 estrellas sobre 5

A good experience overall with a couple of issues. First of all the milage advertised was 600 miles more than advertised. Secondly my trade in was on a private plate. I was told that the £250 required... Ver más

Valorada con 5 estrellas sobre 5

Very helpful thou out the buying process,at both oldbury store where I started the buying process and derby store where I bought my Nissan .after service has been excellent as well

Valorada con 5 estrellas sobre 5

Jake Blount was professional, knowledgeable, friendly, organised. The sale went through smoothly. Didn’t feel under pressure to purchased. Felt a very good atmosphere.


Información sobre la empresa

  1. Concesionario de autos
  2. Concesionario de automóviles usados

Escrito por la empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito por la empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Información de contacto

  • Chartwell Drive, DE21 6BZ, Derby, Derbyshire, Reino Unido

  • 01332 508638
Promotion box for Motorpoint - Derby

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(1169)

5919 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I brought last car from motorpoint Derby

I brought my last car at Derby Motorpoint so that's why I went back..
The car we wanted was at another Motorpoint so we looked on line before with dealer sorted everything..
And it was all ready to collect a few days later..staff all friendly and helpful
And always get a better price there..

15 de abril de 2026
Valorada con 5 estrellas sobre 5

Derby Peterborough and on-line

The guys in all the depots Peterborough and Derby and on line have been fantastic very helpful polite and customer focused and not pushy at all just let you do your thing and then when ur ready they are very on the detail and get you through the process very quickly.

13 de abril de 2026
Valorada con 5 estrellas sobre 5

10/10

10/10. Very pleased doing business with this fantastic dealership at derby. My sales rep was Timothy and he was efficient, helpful and timely. Superb service, thank you!

19 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely brilliant

Absolutely brilliant, the staff especially Corey and Chloe were great, nothing too much trouble, everything done efficiently and smoothly, just a lovely place to buy a car, this is my second car I have bought from motorpoint and will recommend to anyone and everyone

16 de abril de 2026
Valorada con 5 estrellas sobre 5

Fantastic choice of good quality low…

Fantastic choice of good quality low milage vehicles at very reasonable prices
The staff were great thank you Chris Cameron and Alex Gebbie
No fuss no hassle and no haggling over the price great just how car buying should be.
This is the 5th car I have purchased from motorpoint and I would recommend to anyone thinking of purchasing a nearly new car

14 de abril de 2026
Valorada con 3 estrellas sobre 5

They don’t pay for missing items they advertise for

The sails man was very professional and helpful. Got an excellent part exchange offer. I would have given it a higher rating but although he was very insistent that we remembered to bring in our 2 keys for the exchange. When we came to do the exchange there was only one key for the car we were buying and although they advertised to replace anything that is missing they were not going to pay for a 2nd key. Leaving us with £400 pounds to pay out.

8 de abril de 2026
Logotipo de Motorpoint - Derby

Respuesta de Motorpoint - Derby

Good afternoon

Thank you for your feedback, I am sorry you have not had a great experience with us, the amount of keys you get with the vehicle are advertised on the car details, if your vehicle was advertised as having two keys I would be more than happy to help with this, if you would like to call me directly on 01332 426728 I would be more than happy to help you.
Kind regards
Debbie Customer Service Manager

Valorada con 5 estrellas sobre 5

Fabulous car sale experience

Honestly I have had the most superb experience selling my car at Motorpoint Derby. The staff were welcoming from the get go and the lady that dealt with my sale, Chloe was amazing. She put me totally at ease and explained the process of the car sale extremely clearly and well. The sale went ahead and then money was in my bank within the hour. Would re commend this company to anyone thinking of selling their car. Well done Motorpoint you have a fabulous team at Derby, and in particular Chloe 👏👏👏

6 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing experience

Amazing experience! Easy, professional why to buy a car. Exceptional staff. Friendly, knowledgeable, approachable and helpful. Bailey and Chloe were superb from start to finish!

1 de abril de 2026
Valorada con 1 estrellas sobre 5

List of issues with the car

List of issues with the car: no service history, user manual, jack, or MOT certificate; tyre damage; stone chips; scratches; discoloured trim; and scuffed bumper. Photos are attached. to an email have phoned and still no response.. customer service zero..

26 de marzo de 2026
Logotipo de Motorpoint - Derby

Respuesta de Motorpoint - Derby

Good afternoon
I am sorry to read of all the issues with the car, majority of the items listed are now featured online. If you would like to discuss this further with me please call me on 01332 426728
Regards
Debbie

Valorada con 5 estrellas sobre 5

Helpful, friendly staff.

All the staff at Motorpoint Derby were helpful and friendly. Our sales exec asked about our requirements and gradually pinpointed the best car for us. He was spot on. There was no hard sell which was a big plus and made us more confident in buying from them. Everything ran smoothly and we ended with a high quality car which proving to be ideal for us.

30 de marzo de 2026
Valorada con 5 estrellas sobre 5

Great service.

Great service both in Sheffield and Derby. All sales staff very polite and attentive. A couple of small marks on inside of passenger door and when asked about it they had our car taken back inside and got them sorted.
Bought several cars from Motorpoint over the years and wouldn't go anywhere else.
Thank you Adam in Sheffield and Alex in Derby.

29 de marzo de 2026

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