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Motorpoint - Edinburgh Opiniones 

503
TrustScore: 4.5 sobre 5

4,6

25 Baileyfield Road, EH15 1BT Portobello, Edinburgh, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Couldn't praise the staff more highly, especially Sanjay who was an absolute star, Craig was also very helpful. Could not have been more patient and helpful. The company should be proud they have staf... Ver más

Valorada con 5 estrellas sobre 5

I visited Motorpoint in Portobello on Saturday 13 June. The showroom was recommended to me by a friend for the low-pressure support that they received to find a car. The saleman who welcomed me, Lewis... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Although I made arrangements to visit Motorpoint at the time set by them, the car was not ready the battery was empty of charge. This delayed the hand over by a few hours. The saviour of the han... Ver más

Valorada con 5 estrellas sobre 5

From first visit, to driving away with our new car, at a price cheaper than anywhere else, amazing service and quality by the whole team. No hard sell, no degrading talk on our trade in, unlike the... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Concesionario de automóviles usados

Escrito por la empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito por la empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Información de contacto

  • 25 Baileyfield Road, EH15 1BT, Portobello, Edinburgh, Reino Unido

  • 0131 608 3637
Promotion box for Motorpoint - Edinburgh

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excelente

TrustScore: 4.5 sobre 5

503 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(503)

5935 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Simple & Efficient

No pressure.
Simple process

23 de abril de 2026
Logotipo de Motorpoint - Edinburgh

Respuesta de Motorpoint - Edinburgh

We appreciate you sharing that the process was simple and stress-free. Thank you for your review!

Thank you
Shannen, GSM

Valorada con 5 estrellas sobre 5

No frills or spills, good service.

I’ve used Motorpoint before so had an expectation of what was coming. It’s a no frills handover but having achieved a saving of around £2500 on every other dealer, that’s not an issue. In and out in about 20 minutes. Efficient, polite service.

22 de abril de 2026
Logotipo de Motorpoint - Edinburgh

Respuesta de Motorpoint - Edinburgh

We're happy to hear that you had an efficient and polite experience and appreciate the savings achieved. Thank you for choosing us again and for your positive feedback!

Thank you
Shannen, GSM

Valorada con 5 estrellas sobre 5

Sanjay explained everything clearly and…

Sanjay explained everything clearly and was very patient in taking us through each step of the purchase.

21 de abril de 2026
Logotipo de Motorpoint - Edinburgh

Respuesta de Motorpoint - Edinburgh

We're happy to hear that the purchase process was clearly explained and patiently guided. Thank you for sharing your positive experience with us!

Thank you
Shannen, GSM

Valorada con 4 estrellas sobre 5

Mr jeeva

Nothing to add
Sales guys were excellent

16 de abril de 2026
Logotipo de Motorpoint - Edinburgh

Respuesta de Motorpoint - Edinburgh

We're glad our sales team provided excellent service! Thank you for your feedback and your time.

Thank you
Shannen, GSM

Valorada con 5 estrellas sobre 5

Have been a member for years- very…

Have been a member for years- very happy with service!

12 de abril de 2026
Logotipo de Motorpoint - Edinburgh

Respuesta de Motorpoint - Edinburgh

We appreciate your long-term custom and are happy to hear you're pleased with our service! Thanks for your positive feedback.

Thank you
Shannen, GSM

Valorada con 5 estrellas sobre 5

Just bought our Suzuki s cross from…

Just bought our Suzuki s cross from motor point in Edinburgh, left feeling very happy with the car,and price for our old car. The salesman Michael was very helpful,all the staff were smart,and attentive. Lovely sitting area. All in all a good shopping experience. Would definitely recommend motor point.

12 de abril de 2026
Opinión espontánea
Logotipo de Motorpoint - Edinburgh

Respuesta de Motorpoint - Edinburgh

We're happy you had a good experience purchasing your Suzuki S Cross. It's great to hear that you were happy with the car and the price for your old one. We appreciate your kind comments regarding our helpful and attentive team!

Thank you
Shannen, GSM

Valorada con 5 estrellas sobre 5

Trade-in

The whole process went very smoothly staff very nice and worked with us answering all questions.

6 de abril de 2026
Logotipo de Motorpoint - Edinburgh

Respuesta de Motorpoint - Edinburgh

We appreciate you sharing your feedback! We're so pleased to hear that our staff were nice and helpful, answering all your questions, and that the process went smoothly.

Thank you
Shannen, GSM

Valorada con 5 estrellas sobre 5

No sales staff pressure

No sales staff pressure, given keys and allowed to take the car for a test drive unaccompanied, very helpful sales staff (Michael at Edinburgh branch) who helped me with internet banking problems, also at Edinburgh young lady sales person (can’t remember her name but mid 20’s great perfume) who quickly and efficiently sorted out the V5 and road tax.

2 de abril de 2026
Logotipo de Motorpoint - Edinburgh

Respuesta de Motorpoint - Edinburgh

We're delighted you appreciated the no-pressure environment and helpful staff. It's great to know that the team assisted with your purchase and resolved your issues efficiently. Thank you for your positive feedback!

Thank you
Shannen, GSM

Valorada con 5 estrellas sobre 5

Had a great experience with Motorpoint

Had a great experience with Motorpoint. No issues with trading in my car and purchasing another one with them.
The sales team were very busy the day I went in but still made sure I was informed of what was happening.

26 de marzo de 2026
Logotipo de Motorpoint - Edinburgh

Respuesta de Motorpoint - Edinburgh

We're happy to hear that you had a great experience with your trade-in and purchase. We appreciate your positive feedback regarding our team's communication, even during a busy period.

Thank you
Shannen, GSM

Valorada con 5 estrellas sobre 5

Professional from start to finish.

From making initial contact with the company I felt that the service provided and guidance given was what I needed. I didn't feel pressured in any way to buy a car.Christopher Johnston contacted me and helped me through the process.
If there was one criticism it was the fact that when I enquired about a trade in with my current car I was offered £1200 less than I actually received from another trader.( The disparity in the offer seemed strange as it wasn't even just a couple of hundred pounds).
It would have been so much easier if it could have been done as a trade in deal.As a consequence I had to delay the pick up of my new car as I had to keep it on the market for a bit longer.
At the time for pick up though the whole transaction was smooth and handled by Connor Mcgrath and I came away very happy with a lovely car.

20 de marzo de 2026
Logotipo de Motorpoint - Edinburgh

Respuesta de Motorpoint - Edinburgh

We appreciate your positive feedback regarding the service and guidance. We're glad the purchase process was smooth and you're happy with your car. We regret the trade-in offer didn't meet your expectations and caused a delay. We'll review our appraisal process. Thank you for your review.

Thank you
Shannen, GSM

Valorada con 5 estrellas sobre 5

Always used Motorpoint great range of…

Always used Motorpoint great range of high quality cars with warranty.
Easy to buy or trade in no pressure.
Great staff helpful in every way.

24 de marzo de 2026
Logotipo de Motorpoint - Edinburgh

Respuesta de Motorpoint - Edinburgh

We appreciate you taking the time to leave us a review. We're so glad to hear that you find our range of cars great and our staff helpful.

Thank you
Shannen, GSM

Valorada con 5 estrellas sobre 5

Easy to use and great service

The whole process from start to finish couldn't have been easier from initially looking at the car to collection would recommend anyone to use Motorpoint

20 de marzo de 2026
Logotipo de Motorpoint - Edinburgh

Respuesta de Motorpoint - Edinburgh

We're happy to hear that your car-buying experience was easy from start to finish. We appreciate your recommendation and thank you for your feedback.

Thank you
Shannen, GSM

Valorada con 5 estrellas sobre 5

Great value

Excellent service coupled with a very competitive cost to change

21 de marzo de 2026
Logotipo de Motorpoint - Edinburgh

Respuesta de Motorpoint - Edinburgh

We're happy to hear that you received excellent service at a competitive price. Thank you for your positive feedback; we appreciate it.

Thank you
Shannen, GSM

Valorada con 5 estrellas sobre 5

First class very helpful

13 de marzo de 2026
Logotipo de Motorpoint - Edinburgh

Respuesta de Motorpoint - Edinburgh

We appreciate you taking the time to share your positive experience with us; we are very happy to hear it was helpful.

Thank you
Shannen, GSM

Valorada con 5 estrellas sobre 5

Kidnes

Lewis very professional salesman all together very good experience

16 de marzo de 2026
Logotipo de Motorpoint - Edinburgh

Respuesta de Motorpoint - Edinburgh

We're glad you had a very good experience and that you found our salesman professional. Thank you for your positive feedback; we appreciate it.

Thank you
Shannen, GSM

Valorada con 4 estrellas sobre 5

We were able to walk around the yard to…

We were able to walk around the yard to look at the cars without any reps coming out to pressure us into buying.
We decided on our own which car best suited us.
No pushing to buy warranties for this or that, we decided on that side of things on our own.
The only reason it wasn’t five stars was an error when taxing the car, as our old car was re taxed instead of the new one. As only discovered mistake once home it meant we drove an untaxed car home. Otherwise we were happy with experience.

5 de marzo de 2026
Logotipo de Motorpoint - Edinburgh

Respuesta de Motorpoint - Edinburgh

We're glad you appreciated the relaxed car-buying experience. We appreciate your feedback and regret the error regarding the car tax. We'll review our processes to prevent this from happening again. Thanks for bringing this to our attention.

Thank you
Shannen, GSM

Valorada con 5 estrellas sobre 5

Good communication

Good communication, car presented well

10 de marzo de 2026
Logotipo de Motorpoint - Edinburgh

Respuesta de Motorpoint - Edinburgh

We're happy to hear that you had a positive experience with our communication and car presentation; thank you for your feedback.

Thank you
Shannen, GSM

Valorada con 5 estrellas sobre 5

New car

Very polite, professional, treated well,

9 de marzo de 2026
Logotipo de Motorpoint - Edinburgh

Respuesta de Motorpoint - Edinburgh

We appreciate your feedback and are happy you were treated well with polite, professional service from our team. Thank you.

Thank you
Shannen, GSM

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