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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jamie was absolutely brilliant, helped me get the parts we needed and great communication, Jamie really cares about getting it right and I would recommend the company, thankyou again. We will be back... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Called Motor Works as the online photo of the part I required didn’t match the description. The sales contact resolved the issue and despatched three items the same day. Parts were well packaged and a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've used Motorworks a good few times before. They're prices are decent and the range very good. However having had an issue with a bikes charging system i can now say their customer service is EXCEL... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've used Motorworks for a number of years now, their service has always been excellent. My bike is a bit of a mismatch of parts, when it came to replacing the fork springs, Tez and the team went abo... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de motocicletas
  2. también en la categoría
  3. Tienda de equipamiento y accesorios para motos
  4. Tienda de repuestos de motocicletas

Escrito por la empresa

The UK's number 1 supplier of new and used BMW motorcycle spares and accessories. Established in 1989, we are the UK's largest independent BMW motorcycle specialist, catering for all models from pre-70's to the latest R1300 models. Distributing across the UK & worldwide, we offer a friendly and professional service to BMW motorcycle enthusiasts as well as trade professionals. We share the same passion as our customers and offer them only the products, knowledge and service they require. We are constantly adding hundreds of items to our stock and reacting to demand across the range to bring you an even larger choice of BMW motorcycle spares and accessories. We keep thousands of items in stock and on the shelf ready for immediate despatch. If you require a part that is not listed we may well have it anyway; there simply isn't room to list all our stock items and our range is constantly expanding. If we don't have it, get in touch and we will be happy to help! As well as supplying new parts, we also carry thousands of used parts! Our used parts come with a 14 day, no quibble satisfaction guarantee to give you confidence when ordering. In addition to this, used parts carry a six month warranty.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

670 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(670)

191 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

They Turned a Delivery Problem into a Great Experience

I bought a product from this company and had it shipped to Italy. The order was dispatched immediately after my payment, and the shipping was very fast.

Unfortunately, due to an issue with the delivery address handled by the Italian postal service, the package could not be delivered and was returned to the sender.

Throughout the entire process, the customer support team was excellent. They communicated with me promptly and even offered a full refund once the returned package arrived back to them. Since I still needed the product, I asked if they could resend it instead. Despite the additional shipping costs, they kindly shipped the item again at no extra charge to me.

I received the package just a few days later, and everything arrived in perfect condition.

I am extremely happy and satisfied with both the product and the outstanding customer service. Thank you for your professionalism, excellent communication, and willingness to help. I highly recommend this company!

20 de junio de 2026
Opinión espontánea
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Respuesta de Motorworks

Thanks for taking the time to review. We're delighted everything worked out in the end and that you were happy with our service. We hope to help you again in the future!

Valorada con 5 estrellas sobre 5

Quality parts

Received exactly what I ordered , quality OE parts.Some Parts are becoming difficult to source but that's the joys of loving an obsolete bike.
Motorwerks still seem to have some parts others no longer have or stock.
My go to place to keep her going.

25 de junio de 2026
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Respuesta de Motorworks

Thanks for the review! We're glad we could help you find the parts to keep your bike on the road. We really appreciate your continued support and look forward to helping you again.

Valorada con 5 estrellas sobre 5

Fast post good on the phone

Fast post good on the phone , did not charge P&P as I had all ready ordered an item that week .

25 de junio de 2026
Logotipo de Motorworks

Respuesta de Motorworks

Thanks for your review! We're pleased we could help and save you the extra postage. We appreciate your custom and look forward to helping again.

Valorada con 5 estrellas sobre 5

Good service

Found part I needed on website but spoke to them on phone and they were very helpful. Order arrived very quickly. Fitted part. All works a treat. Thankyou.

25 de junio de 2026
Logotipo de Motorworks

Respuesta de Motorworks

Hello Peter,

Thank you for your review, it's appreciated! We're glad we could help.

Valorada con 5 estrellas sobre 5

Knowledgeable and patient

I had to replace the head on my F800r and needed all the associated bits, washers gaskets, not only was everything in stock but the chap I spoke to was really patient and answered all my silly questions and found out various details. Knowledgeable, generous with his time and really helpful. Postage was quick and the products top quality. I even got a keyring and a sticker. Great old school company. Thanks!

1 de abril de 2026
Opinión espontánea
Logotipo de Motorworks

Respuesta de Motorworks

Hi Alex,

Many thanks for your review. We're glad we can help you with parts & advice for your F800R. Safe riding!

Valorada con 4 estrellas sobre 5

They provide an excellent service but...

They provide an excellent service, possibly a bit pricey, but they have what you want.
Only thing that let's them down is the site! Clunky and counter intuitive. Why is it so difficult to log in?
It's answered on the questions section NOT. Then it asks if their answers helped, you click on no and it tells you to log in! That's what I'm trying to do.
What and where is the "Hamburger Icon"? The Motorworks badge is the nearest thing, but does not help you log in!

30 de junio de 2026
Opinión espontánea
Logotipo de Motorworks

Respuesta de Motorworks

Hi Rob,

Thank you for taking the time to share your feedback and for your positive comments about our service. Sorry to learn that about your experience with the website. This is something that we are constantly working on to improve.

The hamburger menu is a common website/app icon made up of three horizontal lines stacked on top of each other (☰). It’s usually used to hide navigation options in a compact menu, especially on mobile devices.

Please feel free to get in touch with us via email regarding your login issues and whether it is more of an issue on desktop or mobile devices and we'll be happy to try and help further.

Valorada con 5 estrellas sobre 5

The best source for BMW motorcycle parts, new and used

I have bought parts for several BMW motorcycles from Motorworks over the years and have always found their service exemplary. Lots of items are held in stock, and there is a good selection of quality second hand parts available as well. Packing and dispatch times are good, with several delivery options available to suit. It's just a shame they no longer have a counter service for collection, as sometimes I need a part immediately and I live within easy travelling distance of their warehouse!

29 de junio de 2026
Opinión espontánea
Logotipo de Motorworks

Respuesta de Motorworks

Hi Paul,

Thanks for your review and we're delighted that you have found our service exemplary over the years!

We also appreciate your feedback regarding our counter collection service. We understand how convenient this was, particularly for customers located nearby who may need parts at short notice.

While our operations have evolved over time, we do take in to account this feedback. If you're ever at a loose end please get in touch with our sales team as we'll always do our best to help you with any possible options.

Valorada con 5 estrellas sobre 5

Have ordered from this place several…

Have ordered from this place several times for my BMW K1300S - my preferred site for bike parts. Items arrive quickly and are of a reasonable price. You can choose between OEM or pattern parts. Very happy with the service and goods, will definitely use again.

25 de junio de 2026
Opinión espontánea
Logotipo de Motorworks

Respuesta de Motorworks

Hi Steven,

Thank you for your review, and it's great to hear that we're your preferred site for BMW parts. We're grateful we get to help keep your K1300S in good order!

Valorada con 5 estrellas sobre 5

Outstanding service and support.

Outstanding service and support from Motorworks, Five Star Service.

25 de junio de 2026
Opinión espontánea
Logotipo de Motorworks

Respuesta de Motorworks

Hi Brian,

Great to hear that, and thanks for taking the time to leave a review!

Valorada con 4 estrellas sobre 5

Good service

Very quick service but I thought the postage was a bit expensive.

28 de mayo de 2026
Logotipo de Motorworks

Respuesta de Motorworks

Hello,

Thank you for your review and for your feedback. Sorry to hear you thought that postage was expensive.

We try our best to be competitive with postage costs and monitor this on a frequent basis. Orders sent by Royal Mail or DPD are always sent on a tracked next day service to mainland UK to make sure we get your parts to you quickly and reliably.

On your latest order we charged £4.20 inc VAT and sent it on a Royal Mail Tracked 24 service, which if you were to go to the Post Office and send the same parcel on the same service would cost £5.70 inc VAT. While we may get better rates due to the volume of parcels we send, hopefully you can see that we do not profit from our postage costs.

We have considered using cheaper delivery companies (without naming them) but for the small cost saving we don't want to risk offering a worse service to our customers.

For larger orders over £175.00 we do offer free postage.

Valorada con 5 estrellas sobre 5

Great Service As Usual

Proper phone call quickly answered by helpful and knowledgable person. Promptly dispatched, good advice on battery and reasonably prices.

28 de mayo de 2026
Logotipo de Motorworks

Respuesta de Motorworks

Hi Simon,

It's good to hear that, and thanks for using us!

Valorada con 5 estrellas sobre 5

Simply Excellent

For me I beleive this company to be a must have on your contact list if you own a BMW motorcycle helpful customer service fast delivery new or used parts simply Excellent

28 de mayo de 2026
Logotipo de Motorworks

Respuesta de Motorworks

Hi Jay,

It's nice to hear that! Thank you for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Always helpful

Always helpful, parts always spot on .
delivery excellent.
Alway my go to for BMW parts.
Well done guys.

27 de mayo de 2026
Logotipo de Motorworks

Respuesta de Motorworks

Hello Colin,

Thank you for your review! We appreciate it.

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