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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jamie was absolutely brilliant, helped me get the parts we needed and great communication, Jamie really cares about getting it right and I would recommend the company, thankyou again. We will be back... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Called Motor Works as the online photo of the part I required didn’t match the description. The sales contact resolved the issue and despatched three items the same day. Parts were well packaged and a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've used Motorworks a good few times before. They're prices are decent and the range very good. However having had an issue with a bikes charging system i can now say their customer service is EXCEL... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've used Motorworks for a number of years now, their service has always been excellent. My bike is a bit of a mismatch of parts, when it came to replacing the fork springs, Tez and the team went abo... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de motocicletas
  2. también en la categoría
  3. Tienda de equipamiento y accesorios para motos
  4. Tienda de repuestos de motocicletas

Escrito por la empresa

The UK's number 1 supplier of new and used BMW motorcycle spares and accessories. Established in 1989, we are the UK's largest independent BMW motorcycle specialist, catering for all models from pre-70's to the latest R1300 models. Distributing across the UK & worldwide, we offer a friendly and professional service to BMW motorcycle enthusiasts as well as trade professionals. We share the same passion as our customers and offer them only the products, knowledge and service they require. We are constantly adding hundreds of items to our stock and reacting to demand across the range to bring you an even larger choice of BMW motorcycle spares and accessories. We keep thousands of items in stock and on the shelf ready for immediate despatch. If you require a part that is not listed we may well have it anyway; there simply isn't room to list all our stock items and our range is constantly expanding. If we don't have it, get in touch and we will be happy to help! As well as supplying new parts, we also carry thousands of used parts! Our used parts come with a 14 day, no quibble satisfaction guarantee to give you confidence when ordering. In addition to this, used parts carry a six month warranty.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

671 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(671)

192 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The telly sales person was so…

The telly sales person was so knowledgeable and helped me

24 de abril de 2026
Logotipo de Motorworks

Respuesta de Motorworks

Hi David,

Good to hear that! We'll let Jonny in sales know about your review. Thanks for taking the time to leave it!

Valorada con 5 estrellas sobre 5

I’ve been for over 20 years having parts from Motorworks…

I’ve been having parts from Motorworks for over 20 years , and whatever bmw I’ve owned over the years they’ve never let me down with new or secondhand parts always answering my questions and always spending their time giving me advice , amazing people , 5 stars is not enough , Graham Lunt

24 de abril de 2026
Logotipo de Motorworks

Respuesta de Motorworks

Hi Graham,

Thank you for your great review! We really appreciate it, and we're pleased that you're still using us after all these years. Cheers!

Valorada con 5 estrellas sobre 5

Fantastic customer service

Ordered some parts for carb refresh. Received a telephone call from Sales to clarify one small item. I had ordered a part for different model.

22 de abril de 2026
Opinión espontánea
Logotipo de Motorworks

Respuesta de Motorworks

Hi Tom,

Glad we could help with that, we do our best to check all orders. Thanks for the review!

Valorada con 5 estrellas sobre 5

Onions

I've used Motorworks for a number of years now, their service has always been excellent. My bike is a bit of a mismatch of parts, when it came to replacing the fork springs, Tez and the team went above and beyond to identify the "pedigree" of my bike and suitable parts, guiding me to a well informed decision. The new parts were spot on. Even with the marvels of today's information technology, you still can't beat talking to somebody who know their onions!

5 de febrero de 2026
Opinión espontánea
Logotipo de Motorworks

Respuesta de Motorworks

Hi,

Thanks shallot for the review, and it's great to hear how Tez and co have been able to help! We're sure you'll bring tears of joy to the team when they read this.

Valorada con 5 estrellas sobre 5

Very helpful on the phone and goods…

Very helpful on the phone and goods delivered promptly. I have used Motorworks for 30 years and never been let down.

27 de marzo de 2026
Logotipo de Motorworks

Respuesta de Motorworks

Hi Tony,

Thank you for using us for that period of time, it's been pleasure! We appreciate the review.

Valorada con 5 estrellas sobre 5

Broken motorbike battery

I had bought a battery for my motorbike which was broken. I called to let you know, you organised the return for me, you called me once you'd checked the battery, it was infact broken and you replaced it there and then and I received it back in record time.
Great service, great knowledge of your goods and services. Keep up the good work.

25 de marzo de 2026
Logotipo de Motorworks

Respuesta de Motorworks

Hello Carol,

It's good of you to say that, and we're glad we got to solve the battery issue for you. Thanks!

Valorada con 5 estrellas sobre 5

Fast Delivery

Next day delivery of small part for GS 1250 to the Isle of Wight

27 de marzo de 2026
Logotipo de Motorworks

Respuesta de Motorworks

Hi John,

Thanks for using us and glad it got to you quickly! We appreciate your review.

Valorada con 5 estrellas sobre 5

I phoned and a very knowledgeable man…

I phoned and a very knowledgeable man dealt with my order quickly and efficiently much better than trawling through the website..

25 de marzo de 2026
Logotipo de Motorworks

Respuesta de Motorworks

Hello Keith,

We're glad we could help! Thanks for leaving a review.

Valorada con 5 estrellas sobre 5

Good service - staff who care.

Staff happy to discuss the parts to ensure suitability for the bike.
Seemed interested to hear how a non-OEM part actually fitted (starter motor).
Prompt delivery.
Also happy to take back non-necessary parts.

27 de marzo de 2026
Logotipo de Motorworks

Respuesta de Motorworks

Hello Mr Tibbs,

Thank you for taking the time to leave a review, we're happy we could help.

Valorada con 5 estrellas sobre 5

Amazing selection of classic parts for…

Amazing selection of classic parts for my ole girl as well as my modern RT. Really fast service and great support from knowledgeable staff. Genuinely been using g this company for decades

27 de marzo de 2026
Logotipo de Motorworks

Respuesta de Motorworks

Hello Robert,

Thanks for using us over the years, it's been a pleasure helping you keep your BMWs on the road! We appreciate your review.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, spotted I'd only ordered one instead of two sets of front bake pads by mistake and contacted me before dispatch. Fast delivery. My goto shop for parts for my BMW.

27 de marzo de 2026
Logotipo de Motorworks

Respuesta de Motorworks

Hi,

It's great to hear we spotted that, and we're glad we could help. Thanks for your review!

Valorada con 5 estrellas sobre 5

New and pre owned parts not a problem

New and pre owned parts not a problem. Find the website a litte difficult at times but that could be me .

26 de marzo de 2026
Logotipo de Motorworks

Respuesta de Motorworks

Hello,

We appreciate the feedback and your review. If there's anything you ever struggle with regarding the website don't hesitate to get in touch with us explaining what's happening and we'll do our best to help.

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