motto merchant servicesOpiniones 

26
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Callum and motto was an unbelievable help to our business. Set up and running within a week, great clear communication and the most efficient work. Best terminal provider we have dealt with. Recommend... Ver más

Valorada con 1 estrellas sobre 5

Terrible customer service. Application subbmited in March by 19th June no update. The excuses range from staff leaving their employment and not finishing the job so the whole process had to start fro... Ver más

Valorada con 5 estrellas sobre 5

We received a call from Motto asking if we would consider their services. Normally I don't have time for sales calls however after speaking to Brian Amariri I have to admit I was won over.... Ver más

Valorada con 5 estrellas sobre 5

What a breath of fresh air! I didn't realize how much I was being overcharged by my previous supplier until I came across Motto. It turns out I was paying for services that were completely unnecessary... Ver más

Información sobre la empresa

  1. Servicio de pago

Escrito por la empresa

We're a UK Based Payment Services company specialising in SMEs


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

26 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(26)

4 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Callum and motto was an unbelievable…

Callum and motto was an unbelievable help to our business. Set up and running within a week, great clear communication and the most efficient work. Best terminal provider we have dealt with. Recommend to all 10 star service ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

25 de febrero de 2026
Valorada con 5 estrellas sobre 5

Great service

Amazing service from start to finish, Micheal and Callum where very efficient and made things easy. The terminals came within 2 days. Will be recommending them to others.

10 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

We received a call from Motto asking if we would consider their services.

Normally I don't have time for sales calls however after speaking to Brian Amariri I have to admit I was won over.

We are not in a position to use card machines at the moment however we are scheduled in with our rates secured at a time to suit me and I was also assured I would not be hounded with catch up calls.

Of which i can factually say is legit so on that note when we go ahead I will be calling Brian directly and going ahead.

He is a credit to Motto if only all sales reps where this easy and likeable.

Thanks Brian 5* superstar 😎

1 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service and Communication

Great service, works just as explained and as it should. Even better is the communication we have with Motto - Callum in particular is a pleasure to work with, and always happy to help.

11 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible customer service

Terrible customer service. Application subbmited in March by 19th June no update. The excuses range from staff leaving their employment and not finishing the job so the whole process had to start from the begining to blaming anyone else. They rarely answer the phone or emails. If there is this many problems before we even start to process any payments goodness knows what would happen with our money. My organisation has been trading for over 25 years and have never come across such shoddy customer service. Shame on you Motto

19 de junio de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Very poor customer service

Very poor customer service.
Constantly had to chase our account manager for progress updates throughout the entire process. At the end of the process then told that the application had not been successful.

Tread carefully still not 100% sure this isn't a scam

22 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute hopeless they failed to…

Absolute hopeless they failed to complete our application and integration with our website. After many emails going back and fourth and messages left for the account manager Callum who never returned our calls we gave up. Now looking for an alterative company that can provide a professional online payment service defiantly wouldn't recommend!

28 de mayo de 2025
Valorada con 1 estrellas sobre 5

sending spammy emails I did not sign up…

sending spammy emails I did not sign up for

26 de febrero de 2025
Opinión espontánea
Logotipo de motto merchant services

Respuesta de motto merchant services

Hi James,

Thank you for the review, We don't send emails directly, but we do employ marketing partners who do send out emails to companies who have a legitimate interest in our services, If you'd like to get in touch with us to discuss this further we'd be more than happy to.

The Motto Team
Info@mottopay.com

Valorada con 5 estrellas sobre 5

Friendly, efficient and reliable

We have found the team at Motto to be efficient and helpful - they answer the phone in person and you can be sure of being able to talk to someone who can deal with any queries and offer help and advice without having to stay on hold or talk to a machine. A breath of fresh air. We are a small business and still feel valued and looked after. Thank you Motto.

2 de enero de 2024
Opinión espontánea

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