Researched the Nuaire products and decided on the one that was best for us. We found the Mould-stop advert on E@@@ and contacted them on the Monday morning. The response was enthusiastic and extremely... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Easy ordering process. Contacted customer service and spoke to a real person in real time. I had made an error with my order regarding the colour choice. No problem for the person In spoke to. Amende... Ver más
Bought a Vectaire bathroom fan from these guys, cost £30 less than the next cheapest competitor. Arrived within the week. The product was exactly as described and fully working, well packaged wit... Ver más
La empresa ha respondido
A brilliant service and company to deal with from start to finish. Replied quickly to emails and appointment booked quickly to look at the issue. Super helpful and honest assessment of house and the m... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Mould-Stop.co.uk is a one stop shop for all your domestic ventilation needs. Mould-Stop.co.uk is an independent company based in Cornwall, UK. We pride ourselves on selling tried and tested, market leading products, having superb customer service and excellent product knowledge. Our technical team are experts in ventilation and fully bpec qualified, so do drop us an email or call for advice. To contact the Mould-Stop.co.uk team, please email info@mould-stop.co.uk or call us on 01326 727101
Información de contacto
3 Chirgwin Road, TR1 1TS, Truro, Reino Unido
- 01326 727102
- info@mould-stop.co.uk
- mould-stop.co.uk
4,9
Excelente
206 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Local Company
Pleasant staff good advise.
Slight delivery delay otherwise ok
17 de febrero de 2020
Opinión espontánea
Respuesta de Mouldstop
Good morning Mr Mann,
Thank you for your positive review. Apologies for the delay with delivery - we constantly review our delivery partners and change them as required.
Kind regards,
Simon
Respuesta de Mouldstop
Good afternoon Mr Dunster,
Thank you for you positive review, we do try!
Best regards,
Alan
Excellent service.
14 de enero de 2020
Opinión espontánea
Respuesta de Mouldstop
Hi Tony,
Thank you for your positive review. We're pleased you had a good experience.
Kind regards,
Simon
Great service
16 de diciembre de 2019
Opinión espontánea
Respuesta de Mouldstop
Hi Mr Fry,
Thank you for your positive review.
Kind regards,
Simon
Good service and prompt delivery
28 de noviembre de 2019
Opinión espontánea
Respuesta de Mouldstop
Hi Elaine,
Thank you for your positive review. We're pleased that you were happy with the service.
Kind regards,
Simon
Good customer service
I messed up the address for my order. I contacted them the next day and it was rectified immediately. Received my order to the correct address.
25 de noviembre de 2019
Opinión espontánea
Respuesta de Mouldstop
Hi Simon,
Thank you for the positive review.
Best regards,
Alan
Wasn't sure if PIV would make any…
Wasn't sure if PIV would make any difference but within 24 hrs no condensation on Windows ,Air feels crisp and fresh.
The whole house seams to warm up so much faster
A great product and received good prompted service.
Thanks
Will recommend this to everyone with damp issues
23 de noviembre de 2019
Opinión espontánea
Respuesta de Mouldstop
Hi Tony,
We're pleased that you are happy with the product and the service.
Best regards,
Alan
Speedy
OMG - my online order was sat on the doorstep before I returned from the school pickup (within the hour!). Amazing!
22 de noviembre de 2019
Opinión espontánea
Respuesta de Mouldstop
Hi Roisin,
It was easy enough for us to hand deliver to you as you're only twenty minutes from our warehouse!
I'm pleased you were happy with the service.
Kind regards,
Simon
Very helpful staff
Very helpful staff. Filters fitted perfectly, and reasonably priced.
19 de noviembre de 2019
Opinión espontánea
Respuesta de Mouldstop
Hi John,
Thank you for the positive review. I'm glad I managed to source the correct filters for you.
Kind regards,
Simon
It was excellent service
It was excellent service
Fully satisfied with customer service
19 de noviembre de 2019
Opinión espontánea
Respuesta de Mouldstop
Hi Abdur,
Thank you for the positive review.
Kind regards,
Simon
great
great customer service and pricing, would highly recommend
15 de noviembre de 2019
Opinión espontánea
Respuesta de Mouldstop
Hi Richard,
Thank you for the positive review.
Kind regards,
Simon
Big saving on same purchase via Amazon
Goods as specified. Properly packed. Sent quickly. Far cheaper than dealing with same company via Amazon!
10 de noviembre de 2019
Opinión espontánea
Respuesta de Mouldstop
Hi Geoff,
Thank you for the positive review. We keep our website prices cheaper than Amazon or eBay where possible.
Kind regards,
Simon
Great experience
Great experience, easy purchase and quick delivery as always
30 de octubre de 2019
Opinión espontánea
Respuesta de Mouldstop
Hi Adam,
Thank you for the positive feedback.
Best regards,
Alan
Respuesta de Mouldstop
Hi Ben,
Thank you for your 5 star review.
Best regards,
Alan
Good free advice as I was out of their…
Good free advice as I was out of their sister company installation range. Quick next day delivery and gave aftersales technical support efficiently
8 de octubre de 2019
Opinión espontánea
Respuesta de Mouldstop
Hi Danial,
Thank you for the positive review, we're pleased that you were happy with you experience.
Best regards,
Alan
To order online was simple and fast
To order online was simple and fast. The unit itself had been installed and works really well. Happy with purchase!
24 de septiembre de 2019
Opinión espontánea
Respuesta de Mouldstop
Morning Gideon,
Thank you for the 5 star review and we're please that you are happy with everything.
Best regards,
Alan
Very helpful.Found a fan for me that…
Very helpful.Found a fan for me that was shown as out of stock.
29 de agosto de 2019
Opinión espontánea
Respuesta de Mouldstop
Good morning,
Thank you for your 5 star review. We do try to be as helpful as we can!
Best regards,
Alan
Fast efficient service.
29 de agosto de 2019
Opinión espontánea
Respuesta de Mouldstop
Good afternoon Mr Dawson,
Thank you for sharing your positive experience.
Kind regards,
Simon
Very helpful when I called to ask for…
Very helpful when I called to ask for payment help.
5 de abril de 2019
Opinión espontánea
Respuesta de Mouldstop
Hi Gemma,
Thank you for your review. We do try to be helpful where we can!
Kind regards,
Simon
Respuesta de Mouldstop
Hi Andrea,
Thank you for the positive review. We're please that you were happy with our service and we look forward to helping you again in the future.
Kind regards,
Simon
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.