Like you I have been looking into Trusts. I came across MP Estate Planning UK via their YouTube & Facebook videos etc. like some of you I signed up. After about 3 weeks I became aware that t... Ver más
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Consulta las opiniones de los clientes
The trust and will process was conducted in a very professional manner The consultants were friendly knowledgeable and responsive to any queries that we had Maya took time to explain all aspe... Ver más
MP Estate Planners were simpathetic to our needs. They listened and explained the process, and each step that we will need to take to set up a Will and Living Trust. Answered all our questions and w... Ver más
We found the company extremely helpful and would definitely recommend,but the proof of the pudding will be when the government try to take our hard earned money? Hopefully the trust in place will avoi... Ver más
4,3
Excelente
23 opiniones
Ha contestado el 33% de las opiniones negativas
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MP Estate Planners were simpathetic to…
MP Estate Planners were simpathetic to our needs. They listened and explained the process, and each step that we will need to take to set up a Will and Living Trust. Answered all our questions and were very patient. Caring and compassionate. Very supportive and offered to help with any queries or issues we had along the way. I felt comfortable with attaining them as our Estate Planners after the previous research I had done before making our decision. Thank you all. It has been a wonderfully supported experience. I would be more than happy to refer friends and family to MP Estate Planners. Sunshine from London
14 de octubre de 2025
Opinión espontánea
Such a good experience
Such a good experience. Wouldn’t have a bad thing to fault about the team. They’re super friendly and helpful that’s exactly what I was looking for
1 de octubre de 2025
Opinión espontánea
Red Flags!
Based on this company’s rave reviews on Google we consulted with them for estate planning advice. They convinced us to go down the Trust route (no other option was really given), and then were going to charge around £6,000 to set up a very basic trust for a relatively low value (<£500,000) estate. They were very quick to take the money and then things turned a bit sour when we said we wanted more time to think about it and would like a refund whilst we were undecided. Also did not reply to an email asking why they required a certain ID document. Massive red flags towards the end of the process.
1 de mayo de 2025
Opinión espontánea
Respuesta de MP Estate Planning UK
Dear Reviewer,
Thank you for sharing your experience — we're genuinely sorry to hear that you were left feeling unsure and disappointed.
We take feedback like this very seriously, and we want to reassure you and others reading that we have a clear and fair approach in place when it comes to fees and refunds. If no work has been completed and no documents have been prepared, we always refund clients without hesitation. Where work has been carried out — such as estate planning advice, tailored recommendations, or preparation of legal documents — any request for a refund is considered fairly, based on the progress made, as clearly outlined in the signed Letter of Engagement.
We also want to acknowledge that trust planning is a significant and sometimes complex decision. It’s never our intention to rush anyone or make them feel pressured, and we’re sorry if you felt that way during the process. Our goal is always to provide sound advice and guidance.
Unfortunately, we’re unable to identify your case from this review, which limits our ability to reach out and resolve things directly. If you're willing to get in touch, we would very much welcome the opportunity to look into your experience and make things right where possible.
We appreciate you taking the time to share your thoughts — it helps us improve and continue to do better for every family we serve.
Warm regards,
Elisa Afonso
Client Services Team
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