Mrosier Opiniones 

79
•
TrustScore: 2 sobre 5

2,2

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

The quality of the dresses and the dresses themselves was great. However I don’t understand why I ordered 4 dresses at the same time and received them at different times despite them being the same dr... Ver más

Valorada con 3 estrellas sobre 5

I am very happy of the quality of the 3 dresses I bought but the sizes are not clear enough on the website the I had 2 dresses on 3 too small, no refund but good proposals from the Customers care. For... Ver más

Valorada con 1 estrellas sobre 5

Quality is really good but the return terms in case the piece doesn’t match your size are ridiculous and not straight forward from the beginning. Shein has better, clearer and easier process, somethin... Ver más

Valorada con 1 estrellas sobre 5

Bad experience. I completely share all the feedback i have seen. Worst experience ever. They charged me twice and shiped me two dress when I ordered only one. The size is way too big and does not corr... Ver más


Información de contacto

2,2

Malo

TrustScore: 2 sobre 5

79 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,2

Todas las opiniones

(79)

79 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Bad experience

Bad experience. I completely share all the feedback i have seen. Worst experience ever. They charged me twice and shiped me two dress when I ordered only one. The size is way too big and does not correspond with the size measurements they have on the site. The price to send the item back is almost 50% of the original Price of the dress. They refuse to provide the return label or cover the shipment Price for the item never placed. Worst expérience ever. I highly suggest to avoid buyong stuff from them unless you want to be the next one Who writes a negative experience.

20 de junio de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Good quality and service, sizes problems

I am very happy of the quality of the 3 dresses I bought but the sizes are not clear enough on the website the I had 2 dresses on 3 too small, no refund but good proposals from the Customers care. For this time we found a solution and they send me again another dress but it can be important to have the possibility of a real refund. We are on line. Thank you it was good experience but a real problem for sizes 2 times. Thank you for your listening, understanding and proposals. Good reactivity appreciated.

20 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

The worst experience I have ever had with a brand. You manipulated me however you wanted because I couldn’t return the dress — the return shipping cost €150. You basically forced me to buy another dr

The worst experience I have ever had with a brand.

You manipulated me however you wanted because I couldn’t return the dress — the return shipping cost €150. You basically forced me to buy another dress, and when it arrived, it was just as terrible. Your dresses are literally rags.

You sent me around 20 emails, kept giving me different answers, lied to me, and kept sending me in circles instead of actually solving the problem.

Absolutely disgusting customer service. I regret ever ordering from you. Never again.

4 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I would give this company -100 stars if…

I would give this company -100 stars if I could. Absolute catfish. We spent over £1,000 and everything we ordered was a disappointment. The garments are absolutely trash, extremely poor quality and look nothing like expected.

Their return policy is just as bad. Check it very carefully before ordering, because it can cost more to send their rubbish-quality garments back than it does to keep them. We’re essentially stuck with over £1,000 worth of rubbish because the return costs make no sense.

Avoid. I would never order from them again.

16 de julio de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Rough dress

For a big brand like Mrosier,the dress was delivered quite rough,the packaging was good but the dress was very rough and not neat enough in the bag!
Loved the dress though after proper ironing!

7 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

bad quality, doesn t look like the picture, really bad return policy, and the shipping took way too long

the dress doesn't look like the picture, it took a long time to ship the order, more than a month, and when the order arrived I didn't even need the dress because I bought this dress specifically for an event. misss rosier doesn't have a return policy, you have to contact them by email, and then you have to handle the return personally, and they won't give you your money back, a gift card at most. being from romania, I couldn't find a courier network that didn't cost more than the ordered dress itself, so I decided not to return it. I can say that I will never order from here again.

16 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dress arrived and looked nothing like…

Dress arrived and looked nothing like what it looked like online. Completely different material and colour. Very poor quality dress for the price the zip burst when trying it on so I wasn’t able to send it back. Complete waste of £150 would never ever recommend this company to anybody. Selling SHEIN quality clothes at designer brand prices and the returns policy is a joke- you have to email them asking to return your item giving a reason and then pay to send it back. Stay clear

17 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy

I’ve ordered 3 different dresses from miss rosier and I’ve always been happy with my order. There’s always been a good price/quality relation, plus shipping time has been very good

28 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointing, a waste of money

Disappointing, a waste of money. The dress is made in very poor quality fabric and is heavy. Cash reimbursement is not available, which is good to know before placing your order.

26 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I didn’t receive my order I placed over…

I didn’t receive my order I placed over 2 months ago. The customer service team didn’t respond to any of my e mails I sent them. Up until now my order is nowhere to be found and no answers . I asked for refund but of course no response. Very disappointing experience , shame on them

1 de julio de 2026
Opinión espontánea

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