In small letters, they write that they are a "reoccurring subscription." Then why do they advertise 3 month, 6 month etc. Their items and fabric are not that fantastic. They are fine, but not wort... Ver más
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In small letters, they write that they are a "reoccurring subscription." Then why do they advertise 3 month, 6 month etc. Their items and fabric are not that fantastic. They are fine, but not wort... Ver más
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I personally do not quilt, but my mother in law does, and she's getting up there in age. I was looking for something that would engage her and keep her busy doing something she likes. I ordered a sub... Ver más
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Mrs. Quilty boxes, full of beautiful and fun coordinating fabrics, have inspired me to sew more often. I usually spend several days just enjoying the look and feel of the fabrics before I make the dec... Ver más
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Got my first box and I am very pleased with the detailed instructions (with pictures in a booklet), video support, patterns, and fabrics provided. The patterns are for useful items. In addition, the “... Ver más
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Mrs. Quilty's Dream Subscription Box ✨️ Every month to surprise quilting lovers of all levels 🧶
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I had some problems with my subscription and they helped me through it. Thank u

Respuesta de Mrs. Quilty
I sent a quick question to the Mrs. Quilty team on a Sunday night of a holiday weekend. I received a very kind, personalized response in a couple hours! I was pleasantly surprised and am happy to be a subscriber to this wonderful company.

Respuesta de Mrs. Quilty
I love my latest box from Mrs. Quilty! I was full of beautiful, soft, high quality fabric, pretty quilting ideas, and a fantastic pair of scissors. It's the best box I have received so far!

Respuesta de Mrs. Quilty
I cant say enough good things about every customer service interaction I have had with the Mrs Quilty team.
I am preparing to move, and because I am in Canada it is possible that my next delivery will be caught between homes. They were happy to add a temporary address and give some instruction on making the change to the new permanent address. The response to my query came in less than 15 minutes and about 5 minutes later the system was updated. One more thing of my plate and so quickly!!!!

Respuesta de Mrs. Quilty
They were fast very fast to respond. Help me with everything. This was my 1st experience with Mrs. Quilt! Am so excited to receive my 1st monthly box!

Respuesta de Mrs. Quilty
Good morning,
I received the first box with pot holder and placemat a couple of months ago. I cancelled right away and gave the comment that it wasn’t a good value. I have since watched the videos, really studied the book and have decided that not only is the box an excellent value but the idea of it is brilliant. I want to learn more about quilting and this is the way to do it. I won’t order the next box until I get through this one. It will take me a little bit. So, my apologies for my initial comment. I love the pictures in the book and the videos. I’m looking forward to getting started on the block.
Sincerely,
Kathy Ward

Respuesta de Mrs. Quilty
Customer support was so quick to respond with a solution to my issue. Other companies need to take note. Highly recommend Mrs Quilty.

Respuesta de Mrs. Quilty
The fabric is quality fabric! Cute patterns and useful tools come in the shipments. Reasonably priced. Small quick projects that work great for in between the big ones. Great service!

Respuesta de Mrs. Quilty
This is only my first box. I also enrolled in the digital pattern subscription as well. I became a bit overwhelmed with all the emails and seemed to mismanage my email containing the pattern.
I contacted customer service to ask questions so I could sort everything out. They were very helpful and a quick response was appreciated.

Respuesta de Mrs. Quilty
OMG, Mrs. Quilty is AMAZING! I had a small issue with my first delivery....the box came open by the post office. I didnt know if anything was missing, so I posted the box and its contents to support and they immediately helped me and replaced the missing pieces!!! I am so excited to start my quilting experience with Mrs. Quilty! Thank you so much!

Respuesta de Mrs. Quilty
I am very impressed with their Customer Service team!

Respuesta de Mrs. Quilty
Got my first box and I am very pleased with the detailed instructions (with pictures in a booklet), video support, patterns, and fabrics provided. The patterns are for useful items. In addition, the “gifts” of thread wrappers and a 6 1/2” acrylic ruler are smart notion items. I received a lightning email response (took only a minute) to a question which resolved my query. I am impressed so far…looking forward to next month’s box.

Respuesta de Mrs. Quilty
Had lost an email with patterns in it that had not been saved. Yuma with Mrs Quilty was very helpful and immediately resent me all of the patterns. Excellent customer service.

Respuesta de Mrs. Quilty
I was recently helped with my Box Subscription to Mrs Quilty. I had thought I would cancel because I only needed the fabric. Lauren told me about a different plan available that only sent fabric. Perfect! I was thrilled so I subscribed to this subscription! Thanks Lauren

Respuesta de Mrs. Quilty
I was going to stop my subscription with Mrs. Quilty and try a different subscription. I got my first order the other day and was not impressed at all by them. I signed back up with Mrs. Quilty immediately. I can tell they care about their products they put in their boxes, and make sure we are getting great quality for the fabric. The presentation of their boxes with the colorful booklets they include surpass the other brand. I am definitely sticking with Mrs. Quilty.

Respuesta de Mrs. Quilty
They quickly answered my questions and changed my address immediately. They were polite and efficient.

Respuesta de Mrs. Quilty
I was able to stay informed daily on my order and the mailing process and tracking. It did take a little bit longer coming from the states coming to Canada but if I had any questions, there was always somebody there to respond properly. The material is very pretty thank you

Respuesta de Mrs. Quilty
Very quick response time to my problem. I am very happy that the problem with my damaged 1st subscription box and missing free gifts. Quick response time . Awesome

Respuesta de Mrs. Quilty
Shipper had thrown my package out of their car into our gravel driveway instead of getting out of the car and placing it by the house. I let Mrs Quilt know and they responded right away and are looking into it so it doesn't happen to anyone else. (Thankfully nothing happened to my package since we saw it happen we were able to get it picked up right away.)

Respuesta de Mrs. Quilty
I have contacted customer service a few times and they have always helped me. They were professional and nice. I do have a problem with their phone not being answered. I believe that may be a time zone issue.
I love getting my boxes and patterns. Very nice fabric.

Respuesta de Mrs. Quilty
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