The order was due on April 14th but was not delivered to the right address. This caused very unwelcome anxiety. Through local effort the consignment was eventually located. This was reported back to... Ver más
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Consulta las opiniones de los clientes
Our experience was great because we trusted Robin James with our wine choices which were to be paired with cheeses chosen by Author/Cheesemonger Ned Palmer and bought from Guntons. We gave Wheeler's... Ver más
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Their wines are always of a superb quality and a good price, They have taught me a lot about different grapes and u have rediscovered a taste for French wines. If you want to enjoy your wines witho... Ver más
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I would definitely order from Mr Wheeler wine again. Brilliant customer service they were so helpful regarding delivery dates as I was purchasing a gift for my uncle's birthday. The wine was delive... Ver más
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Información sobre la empresa
Información proporcionada por diversas fuentes externas
The origins of Mr.Wheeler date back to Victorian times, when George Wheeler, the great-great-great grandfather of our current Chairman Johnny Wheeler, first joined the wine industry, and the family business, supplying fine wine from Colchester, began. Mr.Wheeler is the evolution of 130 years of expertise and experience, offering a carefully-chosen selection of outstanding wines to suit a variety of pockets. The mission at Mr.Wheeler is to ensure a certain standard of drinking, whatever type of wine you enjoy, and from wherever in the world you would choose. The wines that our experts and vineyard partners choose and recommend to you are always the best - they deliver on quality, value and enjoyment.
Información de contacto
Estate Office, Park Lane BC, Langham, CO4 5WR, Colchester, Reino Unido
- 01206 713560
- sales@mrwheelerwine.com
- mrwheelerwine.com
4,6
Excelente
2 mil opiniones
Invita a los clientes a opinar
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Ha contestado el 75% de las opiniones negativas
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La gente también ha visto
Great selection and safe delivery
5 de diciembre de 2024
Stoney croft rosé Brut
Lovely sparkling wine for Christmas morning.delivered fast and efficient pleasant delivery driver5*****
2 de diciembre de 2024
Respuesta de Mr.Wheeler Wine
That is wonderful news, the Stoney Croft from Higham Vineyards is produced just a few minutes down the road from our cellars and we are delighted that so many people are already enjoying it. Wishing you a very happy new year, kind regards Robin
Well chosen wines at fair prices
Well chosen wines at fair prices. Good service. Helpful staff.
29 de noviembre de 2024
Respuesta de Mr.Wheeler Wine
Thank you Mr Coleman, it is always a pleasure to assist you. Best wishes Robin
Excellent service
Excellent service; delivered on time, well packed and in good condition. Will use again.
22 de noviembre de 2024
Respuesta de Mr.Wheeler Wine
Great, delighted with your feedback, we look forward to sending you more wine soon. Kind regards Robin
Respuesta de Mr.Wheeler Wine
Thank you Mr Speed, best wishes Robin
Respuesta de Mr.Wheeler Wine
Dear Mr Smith, I was very sorry to hear about the issues that you experienced with this delivery. As a long term valued customer I'm sure you are already aware that this experience is both extremely rare and is far from our normal high standards. I hope we can make it up to you on a future order. Kind regards Robin
Excellent selection of quality wines
Excellent selection of quality wines. Knowledgeable and helpful staff.
21 de noviembre de 2024
Respuesta de Mr.Wheeler Wine
Thank you for your feedback, delighted we were able to help. Best wishes Robin
Failure to deliver at all
21 de noviembre de 2024
Respuesta de Mr.Wheeler Wine
Dear Mr Goddard, I am very sorry about the issues with your delivery. Unfortunately on this occasion our couriers have let us and you down and not been able to deliver to you, the prompt quality service that both we and you should expect. As my colleague has already expressed in your email communications we would love the opportunity to make it up to you in the future. Once again please accept our sincere apologies for the inconvenience caused. Best wishes
Robin
Incredible service
Incredible service. They replaced my wine without fuss when the original order was never received! Impressive!
21 de noviembre de 2024
Respuesta de Mr.Wheeler Wine
Thank you, sorry there was an initial delay but delighted all is well. Regards Robin
Respuesta de Mr.Wheeler Wine
Fantastic, delighted to hear your feedback. Thank you Robin
Respuesta de Mr.Wheeler Wine
Thank you James. Best wishes Robin
Arrived on time
Arrived on time! I was a little worried as never heard of this website before, but it came exactly when it said it would. Arrived nicely boxed. The wine is a Christmas gift so can’t comment on that.
If the Wine turns out to be good will use Mr Wheeler Wines again.
6 de diciembre de 2024
Opinión espontánea
Respuesta de Mr.Wheeler Wine
Thank you for your kind feedback, I'm sure your recipient will love it. Best wishes Robin
My friends were delighted
Although the delivery date was delayed from the forecast, my friends were delighted with the wine and the delivery was successfully completed. The staff members in the office with whom I communicated on the telephone were polite and very helpful
13 de noviembre de 2024
Respuesta de Mr.Wheeler Wine
Dear Mr Randle, thank you very much for your kind feedback, I hope you love your wines. Robin
Easy process for the purchase of the…
Easy process for the purchase of the wines and on time delivery by the courier firm
29 de octubre de 2024
Respuesta de Mr.Wheeler Wine
Thank you very much Mr Fanning, Delighted everything was well received. Kind regards Robin
Respuesta de Mr.Wheeler Wine
Thank you for your kind feedback, delighted everything excellent. Kind regards Robin
Respuesta de Mr.Wheeler Wine
Thank you for your kind feedback. Robin
Courteous service
I was told very courteously that one of my chosen wines was out of stock and it might be a fortnight before I got my delivery. In the event it all arrived, perfectly, within a week. And each of the wines was top class.
28 de octubre de 2024
Respuesta de Mr.Wheeler Wine
Thank you Mr Armit. Delighted we were able to get your wines quicker to you than initially thought and also really pleased to hear that they've hit the spot! Regards Robin
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