We got 4 tickets for a cello concert in London 7th of may. They cancelled the event and still haven’t refunded our money despite sending 25 emails. Don’t buy anything here
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I'm completely satisfied with the service. The website is great, and buying tickets for events is quick, easy, and convenient.
La empresa ha respondido
I used the service to buy tickets for my mum, aunt and uncle. All three around 70, they had difficulty with the app, so I printed tickets for them. If you are under 70, the app is user friendly, and... Ver más
La empresa ha respondido
mticket is a reliable and user-friendly ticketing platform. The purchase process is fast and straightforward, the interface is clear, and payment works smoothly without issues. Tickets are delivered i... Ver más
La empresa ha respondido
3,9
Muy bueno
29 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Total scam
Total scam. Bought tickets for the show at 20:00, when arrived at the venue, was informed that the concert was at 17:00. No information about change of time and ticket clearly says 20:00. When contacted them, they refused to refund the money. Total scam.
5 de abril de 2025
Opinión espontánea
Respuesta de Mticket
mticket.eu is an official ticketing operator, a website with automated sales of electronic tickets for various events. The ticketing operator is not the organizer. If the organizer announces a change to an event, this information is sent to the email address provided by the customer when purchasing the ticket.
Scam company
3 de junio de 2025
Opinión espontánea
Respuesta de Mticket
mticket.eu is a safe and convenient way to buy e-tickets for concerts, festivals, sporting events and theatre. We are one of the official ticketing operators with automated ticket sales. However, the ticketing operator is not an event organizer. If you have any questions, please email us at info@mticket.eu
Nie było informacji o anulowaniu…
Nie było informacji o anulowaniu wydarzenia . Nie zwrócili pełny koszt transakcji.
7 de marzo de 2025
Opinión espontánea
Respuesta de Mticket
Aby sprawdzić transakcję zwrotu, możesz skontaktować się z nami drogą mailową info@mticket.eu
If you want to miss your train but your…
If you want to miss your train but your ticket on here I brought my ticket through network rail and was directed to m ticket. After I paid I wa then informed I had to download the app then I I had to create an account just to get on my train which if the train had been running on time I would have missed. Why do all this I pay my money give me the ticket simple
2 de diciembre de 2024
Opinión espontánea
Respuesta de Mticket
mticket.eu is a safe and convenient way to buy e-tickets for concerts, festivals, sporting events and theatre. We never sold train tickets.
Not scam
Not scam . Only in this site was found fan tiket to the prodigy Concert ❤️
18 de agosto de 2024
Opinión espontánea
Respuesta de Mticket
We are glad that you were able to purchase a ticket to the event you were interested in.
Scam service.
Scam service.
Charged 52.6 EUR, canceled event, returned 50 EUR.
They got a chargeback with a potential penalty.
3 de abril de 2023
Opinión espontánea
Respuesta de Mticket
Refunds for Event Tickets are made by the Implementer who sold you the Ticket and only in cases of event cancellation. At the same time, only the nominal value of the Ticket is returned to the Buyer, the Service Fee and the cost of Additional Services are not refunded. If you have any questions, please email us at info@mticket.eu
unacceptable behavior
They organised an event with Artem Pinovarov an Ukrainian singer at Scala London. Nobody asked ages when we bought online the tickets so we bought a ticket for a 11 years old Ukrainian girl who is fan of the singer. But, we faced with a big surprise when we where at the place of the event. The guards informed us that the entrance not allowed to children under 14 !!!!. Note, that in the terms of the ticket there is no reference to the above. When I asked to explain me the reason and why they didn't inform this condition, when we ordered the tickets they told me that they will call the police !!! One day after, child's mother try to get a refund from them but, ones they flight, the other want more details etc. These guys who put a big "together with Ukraine" in their advertisement, the only think that they do is to discredit Ukraine !!!!
Please note that I saw more than 20 children with their families outside the Scala, with the same situation.
27 de noviembre de 2022
Opinión espontánea
Respuesta de Mticket
We're sorry you encountered this situation. We hope the issue of a refund for one ticket was subsequently resolved. mticket.eu is a safe and convenient way to buy e-tickets for concerts, festivals, sporting events and theatre. We are one of the official ticketing operators with automated ticket sales. However, the ticketing operator is not an event organizer. The organizers themselves indicate the description of the event and the conditions and restrictions for attending the event. If you have any questions, please email us at info@mticket.eu
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.