Muddy Paws Pet Insurance Opiniones 

Very easy to set policy up

Arranging cover for my pet insurance was relatively simple and straightforward. The different levels of cover provided were easy to understand. The cost compared favourably with similar policies from other providers

Beautiful open, airy waiting area, kind staff and thorough health check for my amazing disability assistance dog Willow thank you all we love the new practice

The renewal price has gone up significantly again despite only having made one £90 claim in 4 years.
I can’t afford to increase the amount of cover, as an OAP I’m on a fixed income and pet insurance is a luxury item now. I can’t afford to insure my other dog too.

Very quick and efficient, especially as a new customer

Easy to make the best policy for Minnie thanks 😊

Good cover and value for money in comparison to other insurers

After 11 years I had to claim on my pet insurance for my beautiful doggo due to a ruptured cranial crucial ligament and an operation required. It was extremely stressful on its own but the customer service received from Muddy Paws was fantastic. I couldnt have asked for nicer people to speak to. They went through everything with me and didnt seem annoyed at all my questions due to this being the first time having to go through something like this. Their professionalism really gave me some relief in a horrible situation. The only shame about the policy was for that specific ligament although very common it only covered a certain amount and not my full policy amount but I knew that when I signed up. With that though I am glad I chose Muddy Paws to insure my girl because I couldnt have asked for better service. Everything was so easy to deal with. Thankyou so much.

Quick and simple, no confusion or worries, just the excess to pay and my cat back to his normal shouty self

No issues receiving my money back. Paid the full amount with no hassle.

Brilliant company great customer service

Claim processed in 4 weeks and payment received within 48 hours of notification.

Real customer service team available on phone to help with claims or online form questions

Dealt with a claim compassionatly , any questions were mailed and answers acknowledged quickly. Pay out was quick and without problems

Having being informed of a serious issue with his eyes, our vets confidence, along with the Paragon Team, convinced us "ALL WILL BE GOOD" .
Following many visits to both establishments, they became very friendly and helpful in both decision making, and latterly, fulfilling their promises.
We now have a "happy dog" we can look forward to keeping for a long time without any concerns.

We have an ongoing claim for our dog including a referral to a specialist dermatologist, and muddy pas have been great so far.

My dog has had ongoing osteoarthritis issues and the lifetime policy has been excellent. Making a claim is a simple process. If you have any queries it is easy to speak to an actual person at the end on the phone.

Easy and limits and deductible amounts were clear.
No hassle

What an amazing experience I received. I only had to make one phone call and Muddy Paws sorted the rest. I would definitely recommend to anyone.