Mudhut has locked my account so I am…
Mudhut has locked my account so I am unable to access my documents which I paid for, and would need to process my claim, because I gave a negative review over concerns of them changing insurers on their advertised product to ARC Legal who I am currently taking to court and which I told Mudhut about a few weeks earlier as the reason for my switching to them so it came as a SHOCK when I saw the paperwork with ARC's name on it. Mudhut on their website showed a different insurer namely Motorplus and Property Guard as the insurer/claims handlers hence why I paid for the polices - over 4 at a cost of some £600 with reference costs. Mudhut gave no advance notice of this change of insurer so in a way this was misinterpreting things. Mudhut are therefore now selling products on behalf of ARC Ltd an issuer who possibly has the worst reviews on this site and many others, because they ARC always find or argue things in an incorrect, argumentative, illegal way (will post court judgment very shortly so have no doubt people) to reject claims - so many other people have had similar experiences to me so I am for once not alone. I have now reported Mudhut to the FCA and Trading Standards and The Ombudsman as no company can delete reviews or pressure you to only put positive ones as that is misrepresenting customer reviews. Mudhut appear to actually do very little as their website is all automated and a simple self service site yet they seem to invite so many positive reviews of an automatic system. When I told them they said there is nothing they could do at all, and totally DID NOT CARE even though it was their mistake. It seems anyone these days can set up business with the help and assistance from others within their circle who more readily lend and help their clan members rather than allow or assist people who are genuine good souls and concerned about ensuring that things are done fairly or correctly for consumers. It seems like one corrupt circle is only looking after their own, and common sense, good standards, intelligence has been thrown out of the window. Well that's not something I'm going to stand for or allow for my sake, and others. It's no wonder we have so much bad service and standards these days. The regulators dont seem to care, as appear to be all part of the same interest circle too. I never imagined it was like this and shocked to be getting this reality check so late in life.
15 de enero de 2020
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