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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Didcot branch. Very polite staff and the best coffee I have tasted in several years. They do need to improve their app as it takes several attempts for purchases to register and most times they don't.... Ver más

Valorada con 1 estrellas sobre 5

I too was recently employed at Muffin Break in Worthing, the staff have no idea how to run a business, constantly rude and degrading, making you feel stupid even tho you’re still in training. They sho... Ver más

Valorada con 1 estrellas sobre 5

i went there the other day to get a coffee and ordered with no problems however the young female staff were getting verbally abused by the male managers in-front of customers witch is highly inappropr... Ver más

Valorada con 1 estrellas sobre 5

Just wanted to start by saying. This place is a complete cover up. Everything on social media and in the news, decorating the newly opened Café as Fresh and pretty and all together a lovely place to g... Ver más

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2,4

Malo

TrustScore: 2.5 sobre 5

68 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Overpriced

Overpriced. Unbelievable that they charge 60p extra for alternative milk when other well established chains do not. Think muffin break need to get with the times. Service was also poor, very rude staff. Won't be returning, would rather go to Costa or Nero anyday.

31 de octubre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Blocked toilets

I have used both the Rochester and Harrow branches. There’s always a problem with blocked toilets.
Come on, Muffin Break , get your toilets sorted.

27 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rude service and head office do not respond

I ordered a tea in the Harrow branch of this chain. One of their staff was wiping the tables near me. I asked her if she could please wipe my table as there were breadcrumbs all over it. She did it but with a very surly, put-upon manner. When I complained to another member of staff, she came back to my table and started to argue. I have written to this company three times to complain about this and nobody has replied.

21 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Freshly baked gluten free muffins!

Consistently good service. I use the Bradford Broadway branch. The staff are always friendly and helpful. Clean cafe, comfy tables. I love their flat white coffee. And they do really good gluten free muffins too!
If you sign up to the loyalty scheme, you get a free hot drink after every 5 you pay for, and a free cake on your birthday.

10 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Won’t be back, tinned soup but charging nearly a £5

Normally I really enjoy muffin break, however today in the st Enoch shopping centre store it was not so good, I ordered the soup (thinking it was homemade) as you would given that their sandwiches etc are all fresh made, it’s not the fact it cost £4.20 but the fact they simply opened a can of soup and stuck it in the microwave plus it was not lentil which I had asked for but instead gave me vegetable soup and only half filled the cup, to say I’m disappointed is an understatement won’t be going back not after todays visit.

10 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Romford Muffin Break

Romford Muffin Break.,,,,first time visiting this lovely café, but it won't be the last. Excellent service from friendly staff in pleasant surroundings.
I had a Raspberry and White Chocolate muffin with a pot of Earl Grey Tea...... delicious 😋

23 de agosto de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Maidstone

Maidstone
The vanilla latte I had was too sweet but the blueberry muffin was to die for 10/10

28 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Sloppy service

Sloppy service, unprofessional staff, asked for milk and was ignored, expensive for what was basically a sandwich and stale cake. No air conditioning which made it very uncomfortable. Also lack of products on offer. Not much savoury pastries.
Seems a bit like “candy shop” looks nice from outside but we won’t be visiting again unless it improves drastically.

23 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lovely Staff

Lovely Staff, coffees and pastry - the Harrow store I visit is clean. The problem has been the lack of air conditioner for the last 2 months which makes the coffee shop seem like a sauna - a lot of friends/family prefer other cafes with AC as a result. Customer services are totally not responsive.

22 de julio de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

not impressed

Staff are awfully rude and continuously get everyone’s orders wrong. Ever since new people have taken over it has gone down hill. I wouldn’t recommend at all! won’t be returning

29 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful Health Hazard

From the plethora of food outlets in the Aberdeen Union Square and surrounding area I normally choose Muffin Break. Unfortunately, today I made the mistake of ordering the Yorkshire Pudding Breakfast Wrap to eat in. Let’s skip the fact that after being reheated it was screaming hot on the outside but still chilled on the inside (health hazard?).
There was no mention on the description that this product contained BBQ sauce, but this was the only flavour from this product and was so desperately sweet that sugar tax should have been applied. The lack of any texture of the filling only emphasized the obnoxious use of MRM sausages and the was no hint of any bacon.
When I queried this with the staff it was apparent that they really could not give a damn and the manager who was sat next to us said nothing so obviously shared the same opinion.

I will not be using again

10 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

yummy treats

Since moving to Berks I often pop into
our local branch in Reading, the kids love their cake slices and I’m just in love with there freshly grounded coffee!

7 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Harrogates fantastic stop

Fantastic food & drinks, excellent service even on a VERY busy Saturday
Even better that my puppy could come in and enjoy the experience too!! Well done Harrogate!!

13 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Muffin Break in High St Chelmsford…

The Muffin Break in High St Chelmsford is by a million miles the best coffee place we know, ANYWHERE. The staff are always hyper friendly and helpful, always warm and cheery and remember clients from previous visits. The coffee is fantastic but the piece de resistance is the carrot cake. Ab huge portion, moist cake with astounding icing. The other outlets here charge way more for much smaller poorer quality offerings. Love this place.

13 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rude staff with a bad coffee

Staff are rude,so is Saher! We ordered a latte and a hot chocolate. The coffee was basically hot milk and the hot chocolate the same, they were luke warm and ended up binning it. We put it down to a bad experience and went back one Saturday, same again - so rude and unhappy to be there. Spoke to a few people locally and it's become known that the staff dont know what they are doing, clearly hate their jobs because they look so miserable and that shows with the coffee because it doesn't taste good at all.

It's a shame because it's a great spot to grab a coffee whilst shopping.

17 de febrero de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Friendly staff

Good food , friendly staff . Only gripe cheese and onion toastie is pickle not onion . Allergy labels important. Muffins always taste of silicone too

8 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

New management = decline in standards.

Muffinbreak Wigan. New management seems to be a problem. Staff look unhappy. Most of the old staff disappeared. Food offer not as good - not the same variety, or at least not consistent. Tea tastes cheap and nasty - cheap teabags? Certainly not the ‘Birchall’ tea displayed on board, so they are flouting advertising standards. Manager always staring and/or texting on his phone when not serving.

The pleasant atmosphere has gone.

9 de enero de 2024
Opinión espontánea

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